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Summary of Contents for SureCall EZ 4G
- Page 1 EZ 4G ™ Home Signal Booster Kit User Guide...
- Page 2 Thank you for your purchase of the EZ 4G. With this easy set-up guide, this booster can be installed in as little as 10 minutes, so you can enjoy a reliable consistent cellular connection. SureCall’s EZ 4G was specifically designed to eliminate frustrations over dropped calls, limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes and offices.
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Page 3: Table Of Contents
Troubleshooting ......................... 12 FCC, IC and Safety Information ....................12 Product Specifications ......................13 Kitting Information ........................13 Warranty ............................. 14 Limitations of Warranty, Damages and Liability ..............15 SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... - Page 4 An inside desktop antenna or optional panel antenna that communicates with your cell phone. • Signals sent from a cell tower are received by EZ 4G, amplified and then broadcast to your phone via the inside antenna. When your phone transmits, the signal is sent to the inside an- tenna, amplified and then sent to the cell tower via the EZ 4G.
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Page 5: Package Contents
Turn over the signal booster and record the model and serial number for reference: Serial #: ________________________________________________________________ Purchase Date: __________________________________________________________ Keep the carton and packing material to store the product in case you need to return. Your EZ 4G signal booster package includes the following items: •... -
Page 6: Before Installation
Make sure you have sufficient cable length between the inside antenna location and booster location. Installation Overview Step 1. Find the window that has the strongest signal. Note that the EZ 4G and the desktop antenna should have a separating wall. -
Page 7: Step 2. Install The Signal Booster
Where you install your booster in relation to the carrier’s cell phone tower also determines signal strength. Although cell phone carriers try to place towers for maximum coverage, local ordinances and terrain features can restrict tower locations, which can limit signal strength at your location. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 8: Step 3. Install The Inside Antenna
This antenna should not be used near open fire or flame. • Storage and transportation: Store and place in non-extreme room-temperature and dry environment EZ 4G Booster Desktop antenna SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 9: Option B: Inside Panel Antenna
1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in these bands must employ a means for limiting power to the minimum necessary for successful communications. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 10: Booster Hardware
The following image shows the key hardware components on the cellular booster. Refer to this image as you install your EZ booster components. Power LED Left LED Right LED Booster Diagram SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 11: Led Indicators
Red: Flashing The booster is receiving too strong of a signal which could cause the booster to automatically turn off When this happens: Relocate the EZ 4G to a window location where the signal is weaker. Left OR Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation. -
Page 12: Troubleshooting
If available, use testing equipment like a multimeter to determine the voltage output of the power supply. It should match the stated output on the AC adapter. Check the green POWER LED on the signal booster. If it is OFF, return the power supply to SureCall. Contact tech support at to receive an RMA at: 1-888-365-6283 or support@surecall.com, or go to www.surecall.com during business hours to chat... -
Page 13: Product Specifications
2.5 dBi 2.5 dBi 3 dBi 5 dBi 4 dBi / 5 dBi * All equivalent antennas and cables are suitable for use with the EZ i4G booster SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 14: Warranty
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. -
Page 15: Limitations Of Warranty, Damages And Liability
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. - Page 16 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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