SureCall Fusion Professional 2.0 Quick Install Manual

Fusion Professional 2.0
Quick Install Guide
Download the complete manual at www.SureCall.com/ca/Support
BEFORE YOU BEGIN
CHECK FOR OUTSIDE SIGNAL STRENGTH
Your booster performance is determined by the signal received by the outside antenna. Make sure that
you have reliable signal outside your home, at roof level, where you plan to place the outside antenna.
NOTE: The weaker your outside signal, the more limited your coverage will be indoors.
BETTER ANTENNA SEPARATION MEANS BETTER PERFORMANCE
Maintain a distance of at least vertical 25 feet, up to 50 feet of horizontal distance, especially if vertical
distance cannot be achieved. Also, make certain the antennas are aimed away from one another.
YOUR CELL PHONE BARS ARE NOT AN ACCURATE MEASURING TOOL
Cell phone bars are approximate and vary from by phone and carrier. During installation and testing,
Always take multiple readings several minutes apart. Also, verify that you can place and hold a call.
Installation Overview
➊
Maximum antenna separation –
at least 25 vertical feet
➋
➏
➌
➎
➍
INSTALL OVERVIEW
Contents
➊ ➋
➍
Outside Yagi Outside cable Amplifier Power supply
antenna (50 ft, SC-400)
Before installation, review the above information. Prior to securing the location of any booster parts, a
"soft install" is recommended as adjustments may be needed to optimize performance.
In addition to the contents listed, you will need a ladder, drill, cable clips, and a mounting pole for your
outside antenna. If needed, one is available separately (part # SC-MOUNT-JBAR). Other recommended
accessories for your SureCall booster kit are listed below.
Recommended Accessories
SC-LP Lightning protector for 50Ω SC-400
SC-MOUNT-JBAR Outdoor antenna mounting pole
SC-FusionProCA / 07.18.22
1. FIND AREA OUTSIDE WITH STRONGEST SIGNAL
Identify the outside location with the strongest signal for placement of your outdoor Yagi antenna.
Maximum performance is achieved when the antenna is aimed toward the strongest signal source. If you
know the direction of your provider's tower, point the antenna in that direction. If you are unsure of the
location, you may utilize an app such as 'Open Signal' or go to www.cellmapper.net
Do not fix mounting hardware until the optimum antenna angle is found. Loosely secure the antenna in
a manner that allows for rotation during final system testing.
2. INSTALL THE OUTSIDE ANTENNA
To install the outside antenna, assemble the u-bolt, bracket, nuts and
washers as shown in the illustration. Keep the connections loose
enough to allow the antenna to rotate until the optimum direction
is found.
Once the outside antenna is secured to a pipe or pole, connect one
end of the provided 50 ft. coax cable to the antenna and route the
other end inside near the location of the amplifier.
Cell tower 3. INSTALL INSIDE ANTENNA AND AMPLIFIER
Choose a location for the panel antenna that faces the direction signal
is needed while maximizing separation (isolation) between antennas.
Install the panel antenna as shown in the illustration. Using the plate,
mark desired placement and screw mounting plate into place. Slide
antenna onto mounting plate.
Next, connect the amplifier to the panel antenna. Place the amplifier near
the panel antenna and a working AC outlet. Using the 20 ft. of cable,
connect the antenna to the port marked "INSIDE". Next, locate and
connect the open end of the 50 ft cable from the outside antenna to the
amplifier port marked "OUTSIDE".
4. CONNECT POWER
Connect the AC power supply to the booster and plug into a 110V AC
power outlet. Once the booster has been completely assembled, turn
➎ ➏
the booster's power switch on.
Note: If the Power LED does not turn ON or the Alert LEDs continue to
flash, see the Troubleshooting section.
This booster is rated for 5-20V input voltage. DO NOT use the booster with
Inside cable Inside panel
another power supply. This can damage the booster, cause personal injury
(20 ft, SC-240) antenna
and void your warranty.
CHECK AND OPTIMIZE SYSTEM, IF NEEDED
When your system is in place and fully connected, verify that you have
reliable connection by taking multiple readings several minutes apart. If
the signal strength has improved, your booster is working.
Remember, coverage varies based on outdoor signal level, house construction, and antenna placement.
Coverage in adjoining rooms will be reduced by walls and building materials.
The gain dials should always be set to maximum level unless a control light is FLASHING
RED-YELLOW. Additionally, they should only be reduced if other recommended actions do not resolve
the issue In any of these cases, the first action should be to increase the isolation between the inside
and outside antenna as much as possible.
U-bolt
Washer
Nut
Bracket
Drip Hole
OUTSIDE ANTENNA
ASSEMBLY
Mounting
plate
Screws and
anchors
To outside
antenna
INSIDE COMPONENT
ASSEMBLY
Power jack
To inside
antenna
Power
switch
63 OFF 64 64 64
OFF OFF OFF
53 43 54 44 54 44 54 44
B12,13 Rx B71,12,13 Tx B5 Rx/Tx
B71Rx
B25 Rx/Tx B66 Rx/Tx B7Rx/Tx
POWER
72 OFF 74 OFF 75 OFF
62 52 64 51 65 55
AMPLIFIER ASSEMBLY
© 2022. All Rights Reserved
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283 Email: support@surecall.com Visit: www.surecall.com/ca/support
Troubleshooting
Problem: Signal booster has no power
Connect the power supply to an alternate power source. Verify that the power source is not
controlled by a switch that has removed power from the outlet.
If the POWER LED on the signal booster remains OFF, contact tech support at: 1-888-365-6283 or
support@surecall.com
Problem: Following installation, signal coverage has not improved
(1) Verify that all cable connections are tightly fitted. (2) Try further separating the antennas. (3)
Verify that there is usable signal where the outside antenna is placed.
 Remember: Bars are not always a reliable measure of signal. The best way to confirm signal
coverage is the ability to place and hold a call.
LED Indicators
CONDITION INDICATION
INITIALIZING All control lights flash RED & YELLOW for 5 seconds then off for 5 minutes.
ON POWER-UP
GREEN SOLID Normal Operation
GREEN Normal Operation, Automatic Gain Control (AGC) is self-adjusting.
FLASHING
YELLOW SOLID Normal Operation, Sleep mode
YELLOW Minor gain reduction (1 - 10 dB). Insufficient separation between the antennas has
FLASHING caused a minor reduction in performance for the indicated frequency band. This
Slowly may be unavoidable in some situations. If this happens but your signal is still
improved, no action is needed.
After 5 minutes the frequency control light will return to SOLID GREEN.
YELLOW Significant gain reduction (10 - 20 dB). AGC has detected issues regarding antenna
FLASHING
isolation and has reduced performance significantly for the indicated frequency band(s).
Quickly
Follow suggested methods found in "System Optimization" section.
After 5 minutes the frequency control light will return to SOLID GREEN.
RED / YELLOW Extreme gain reduction (greater than 20 dB) resulting from insufficient antenna
FLASHING separation. The frequency band has been disabled.
Alternately
Adjustments are required to resolve the condition. Follow steps suggested in
"System Optimization" section.
RED SOLID Indicates the frequency band is manually turned off.
3-Year Warranty
Thank you for your SureCall purchase. Please register your new product at www.surecall.com/activate
(US) or www.surecall.com/CA/activate (Canada).
For complete warranty text, including limitations and liability, see the Fusion Professional 2.0 full user
manual, available online at or www.surecall.com/CA/support..
This is a CONSUMER device.
BEFORE USE, you must meet all requirements set out in CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST NOT be
installed within 20 cm of any person.
You MUST cease operation of this device immediately if requested by ISED or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may operate in a fixed location only, for in-building use.