Remotely Accessing Your Dvr - Watchguard DVR4ENTPACK4 Manual

6.3 Remotely Accessing your DVR

Setup
Setting up the DVR for a remote connection can be difficult for someone without training or experience in
computer networking. It is recommended that you seek the help of a qualified IT person to setup a remote
connection for you. For example, a Network Administrator or IT Technician.
To be able to set your DVR up for internet access, you will require:

A network cable between your DVR and the Network Modem / Router.

A local static IP address to give your DVR.

A windows PC on your network.

A good understanding of computer networks, this includes 'Pinging a Device' and 'IP Addresses'.
If you are unfamiliar with these procedures, you will need to hire an I.T. person to perform the
work for you.

An ADSL modem which supports "Port Forwarding" preferably the D-Link DSL-504T.

An ADSL broadband plan of minimum 1500/512k, preferably ADSL2

An External Static IP address from your Internet Service Provider.

Port Forward port 80 (or 82) to the IP
Once you have you have connected your DVR to the network and given it a unique IP Address, you can
attempt to access it from a PC on your network. You can remotely access your DVR from a PC either
using the included "Video Viewer" software or a supported web browser with QuickTime™ Player -
Internet Explorer, Mozilla Firefox or Google Chrome.
EagleEyes
It will also be possible to remotely access your DVR from your mobile phone using the EagleEyes
software. This software is compatible with iphone, Nokia, Blackberry and Windows Mobile.
When using a mobile phone for remote access, you will not be able to use the standard port 80. Therefore
you must change the DVR to use port 82.
To do this, enter the DVRs menu, then "ADVANCED CONFIG"  "NETWORK". You can then change the
"PORT" from Port 80 to Port 82.
You can then install the EagleEyes application on your mobile phone by downloading it from your mobile
phone App Store. Use your External Static IP address and port 82 to connect to your DVR.
Please Note:
The Eagle Eyes application is not developed nor distributed by Watchguard Alarms™, therefore we are unable
to provide service or troubleshooting for issues arising from the use of the app.
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REMOTE OPERATION