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Hughes HN7000S Manuals
Manuals and User Guides for Hughes HN7000S. We have
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Hughes HN7000S manuals available for free PDF download: User Manual, Manual
Hughes HN7000S User Manual (126 pages)
Remote Terminal
Brand:
Hughes
| Category:
Touch terminals
| Size: 4.87 MB
Table of Contents
Revision Record
2
Important Safety Information
3
Types of Warnings Used in this Manual
3
Table of Contents
5
Chapter 1 Introduction
15
Scope and Audience
15
System Requirements
16
Contact Information
16
For Terminals Purchased from a U.S. Retail Channel
17
For Terminals Purchased from a U.S. Value-Added Reseller
17
For International Users
17
How the Remote Terminal Works
17
Antenna Installation and Service
18
Remote Terminal's Role in the System Architecture
18
HN7000S Overview
19
HN7700S Overview
20
HN7700S Enterprise Features
20
Vadb
21
Optional Protection Module
22
Using the HN7700S with Serial Devices
22
Dual Ethernet Ports
23
Ethernet Port Configurations
23
Port Forwarding
23
Ethernet Port Leds
23
Using the Pedestal Base
24
Attaching the Base
24
Operating Precautions
24
Power Cycling the Terminal
26
Preventive Maintenance
26
Chapter 2 System Control Center
27
Overview
27
Accessing the System Control Center
28
Creating a Shortcut to the System Control Center
28
System Control Center Home Page
28
Alternate Method for Creating the Shortcut
29
Creating a Shortcut to the System Control Center
29
Entering the URL in the Create Shortcut Window
30
System Control Center Home Page
31
System Buttons
31
Fair Access Policy in Effect
32
System Status Degraded
32
Links
33
System Status
33
Diagnostic Utilities
33
Help
33
Myhughesnet
34
System Status Page
35
Reception Info Page
37
Transmission Info Page
38
System Info Page
38
Transmission Information Page
38
System Information Page
39
Troubleshooting Page
41
Problem Troubleshooting Page
41
Detailed Problem Statistics Page
42
Connectivity Test Page
43
Detail Problem Statistics Selection
43
Port Forwarding Configuration Page
44
Defining Port Forwarding Rules
45
Help Page
45
Browsing Optimization Utility
46
Help Index Page
46
Chapter 3 Hughesnet Tools
47
Overview
47
Do You Have Hughesnet Tools
47
Installing the Hughesnet Tools Using the CD
48
Installing Hughesnet Tools by Downloading Software from the Hughes Site
48
Launching Hughesnet Tools
48
Hughesnet Tools Home Page
49
Hughesnet Tools System Tray Icon
49
I Have a Technical Problem
50
Support Library
50
Helpful Tools
50
Support Library Links
50
Chapter 4 Remote Terminal Leds
51
Front Panel Leds
51
Startup LED Test
52
Normal Operation
52
Fatal Error Indication
53
Power LED Flashing
53
Weather and Signal Strength
53
Checking the Power Supply
53
Ethernet Port Leds
54
HN7700S Ethernet Port Configurations
54
Chapter 5 Troubleshooting
55
Problem Troubleshooting Information
56
System Control Center Home Page
56
Can Access the System Control Center but Not the Internet
58
Confirming that the Terminal Is Commissioned
59
System Information
59
Confirming Receive Signal
60
Confirming Transmit Signal
61
Confirming that TCP Acceleration Is Operational
62
Confirming that Web Acceleration Is Operational
63
Confirming NOC Connectivity
64
Accessing the Connectivity Test
65
Confirming Internet Connectivity
67
System Information Page
67
Checking DNS Settings
68
Checking for Viruses and Firewall Issues
68
Cannot Access the System Control Center
69
Computer Is Connected Directly to the Terminal
69
Terminal Is Connected to an Ethernet Device
69
Using the Terminal Leds to Troubleshoot
70
Remote Terminal Power and Cable Connections
70
Fatal Error Indication
71
All Leds Flashing
71
All Leds Are off
71
Checking the Power LED
72
Checking the LAN LED
72
Problems When Other Devices Are Connected to the Terminal
74
Transmit or Transmit/Wan LED Is off
74
Receive or Recieve/Ppp-IP LED Is off
74
System LED Is off
75
Troubleshooting Other Problems
76
Hot Cable Connector
76
Slow Transmission Speed or Intermittent Operation
77
Troubleshooting VADB
77
Typical Operating System Settings
79
Determining if DHCP Is Enabled on the Remote Terminal
79
Configuring Windows for a Static IP Address
80
Appendix A
80
Windows Vista
81
Network and Dialup Connections
81
Local Area Connections
82
TCP/IP Properties
83
Windows XP
84
Entering the Preferred DNS Server Address
84
Network and Dialup Connections
85
TCP/IP Properties
86
Local Area Connections
86
Entering the Preferred DNS Server Address
87
Windows 2000
88
Network and Dialup Connections
88
Local Area Connections
88
Local Area Connection Properties
89
TCP/IP Properties
90
Windows 98SE or Me
91
TCP/IP Properties
92
Entering the Terminal's IP Address
93
Configuring Windows to Support a DHCP-Enabled Terminal
94
Windows Vista
94
Network Connections - Windows Vista
94
Local Area Connection Properties - Windows Vista
95
Windows XP
96
Internet Protocol Properties - Windows Vista
96
Network Connections - Windows XP
97
Local Area Connection Properties - Windows XP
98
Internet Protocol Properties - Windows XP
98
Windows 2000
99
Network and Dial-Up Connections - Windows 2000
99
Local Area Connection Properties - Windows 2000
100
Internet Protocol Properties - Windows 2000
101
Windows 98SE and Me
102
TCP/IP Properties - Windows 98SE and Me
103
Network Window - Windows 98SE and Me
103
Configuring a Macintosh for a Static IP Address
104
Gateway Tab - Windows 98SE and Me
104
Mac Network Screen
105
Mac Systems Preferences Menu
105
Configuring a Macintosh to Support a DHCP-Enabled Terminal
106
Select Manually from the Configure Drop-Down List
106
Mac Network Screen
107
Mac System Preferences Menu
107
Select DHCP from the Configure Drop-Down Menu
108
Appendix B Home Networking
109
Basic Wireless Considerations
110
Site with Remote Terminal and Wireless LAN
110
Basic Ethernet Considerations
111
Site with Remote Terminal and Wired Ethernet LAN
111
Appendix C
113
Conformance with Standards
113
And Directives
113
Safety - Operating Conditions for Canada
114
Repairs in Canada
114
Electromagnetic Compatibility (EMI)
115
FCC Part 15
115
Canada Class B Warning
116
R&Tte (Eu)
116
Telecommunications Standards
116
Ipos
116
FCC Part 68
116
Ipos Symbol
116
Ringer Equivalence Number (REN)
117
Discontinuance of Service
117
Telephone Company Changes
117
Repairs in the United States
118
Canada - Equipment Attachment Limitations
118
Acronyms and Abbreviations
121
Index
123
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Hughes HN7000S User Manual (98 pages)
Remote Terminal
Brand:
Hughes
| Category:
Modem
| Size: 3.47 MB
Table of Contents
Important Safety Information
3
Types of Warnings Used in this Manual
3
Table of Contents
5
About this Document
13
Organization of this Guide
13
Scope and Audience
13
Conventions
14
Revision Record
14
Chapter 1 Introduction
15
Contact Information
15
For United States Users Who Purchased through a Retail
15
Channel
15
Reseller
15
Remote Terminal Overview
15
System Requirements
16
How the Remote Terminal Works
17
Remote Terminal's Role in the System Architecture
17
Professional Installation or Service Requirement
18
Grounding Requirement
18
Preventive Maintenance
19
Operating Considerations
19
Chapter 2 System Control Center
21
Accessing the System Control Center
22
System Control Center Home Page
22
Creating a Shortcut to the System Control Center
23
Home Page
24
System Indicators
24
Links
25
System Status
25
Test Utilities
26
Help
26
Myhughesnet
26
System Status Page
27
Reception Information Page
28
Transmission Information Page
29
System Information Page
30
Connectivity Test Page
32
Port Forwarding Configuration Page
32
Defining Port Forwarding Rules
32
Help Page
33
Browsing Optimization Utility
34
Myhughesnet
34
Chapter 3 Remote Terminal Leds
35
Overview
35
Fatal Error Indication
36
Weather and Signal Strength
36
LED Appearance During Normal Operation
36
Remote Terminal Leds
36
Front Panel Leds
37
Ethernet Port Leds
37
Ethernet Port LED Operation
37
Additional LED Appearance Information
38
Chapter 4 Troubleshooting
39
Cannot Surf but Can Access the System Control Center
39
Confirming the Terminal Is Commissioned
40
System Information Page
40
Confirming Receive Signal
41
Confirming Transmit Signal
42
Confirming TCP Acceleration Is Operational
43
Confirming Web Acceleration Is Operational
44
Confirming NOC Connectivity
45
Successful Ping Test
46
Confirming Internet Connectivity
47
Checking DNS Settings
48
Checking for Viruses and Firewall Issues
48
Cannot Access the System Control Center
49
Computer Is Connected Directly to the Terminal
49
Terminal Is Connected to an Ethernet Device
49
Using the Terminal Leds to Troubleshoot
50
Fatal Error Indication
50
Unrecoverable Key Error
50
Remote Terminal Power and Cable Connections
50
All Leds Are off
51
Checking the Power LED
51
Checking the LAN LED
51
LAN LED Is Illuminated
52
If the LAN LED Stays Illuminated
52
If the LAN LED Dims
53
Other Devices Connected to the Terminal
54
Receive LED Is Not Illuminated
54
System LED Is Not Illuminated
54
Power LED Is Not Illuminated
54
Power LED Is Blinking
55
Pedestal Base
56
Appendix A Frequently Asked Questions (Faqs)
57
Contact Information
57
For United States Users Who Purchased through a Retail
57
Channel
57
For United States Users Who Purchased through a Value Added
57
Reseller
57
General Faqs
58
Hughesnet Professional Faqs
61
Appendix B Typical Operating System Settings
63
Determining if DHCP Is Enabled on the Remote Terminal
63
Configuring Windows for a Static IP Address
64
Windows 98SE or Me
65
TCP/IP Properties
66
Entering the Terminal's IP Address
67
Windows 2000
68
Network and Dialup Connections
68
Local Area Connections
68
Local Area Connection Properties
69
TCP/IP Properties
70
Windows XP
71
Network and Dialup Connections
71
TCP/IP Properties
72
Local Area Connections
72
Entering the Preferred DNS Server Address
73
Configuring Windows to Support a DHCP-Enabled Terminal
74
Windows 98SE and Me
74
Control Panel
74
Network Window
75
TCP/IP Properties
75
Gateway Tab
76
Windows 2000
77
Network and Dialup Connections
77
Local Area Connection Properties
77
Windows XP
78
Internet Protocol Properties
78
Network Connections
79
Local Area Connection Properties
80
Internet Protocol Properties
80
Configuring a Macintosh for a Static IP Address
81
Mac Network Screen
82
Configuring a Macintosh to Support a DHCP-Enabled Terminal
83
Mac Network Screen
84
Appendix C Home Networking
85
Basic Wireless Considerations
86
Site with Remote Terminal and Wireless LAN
86
Basic Ethernet Considerations
87
Site with Remote Terminal and Wired Ethernet LAN
87
Appendix D Conformance with Standards and Directives
89
Safety - Operating Conditions for Canada
90
Repairs in Canada
90
Electromagnetic Compatibility (EMI)
91
FCC Part 15
91
Canada Class B Warning
91
R&Tte (Eu)
92
Telecommunications Standards
92
Ipos
92
FCC Part 68
92
Ipos Symbol
92
Ringer Equivalence Number (REN)
93
Repairs in the United States
94
Canada - Equipment Attachment Limitations
94
Acronyms and Abbreviations
95
Index
97
Hughes HN7000S Manual (88 pages)
Upgrading to a Remote Terminal
Brand:
Hughes
| Category:
Touch terminals
| Size: 3.92 MB
Table of Contents
Important Safety Information
3
Types of Warnings Used in this Manual
3
Table of Contents
5
Chapter 1 Introduction
11
Obtaining Help During the Upgrade
11
System Requirements
11
Summary of the Upgrade Process
12
Disposing of the Old Remote Terminal
12
Completing the Activation Process on Page 27
12
Chapter 2 Uninstalling Your Current Remote Terminal
13
Inventorying Upgrade Kit Components
13
Uninstalling a DW4000
14
Removing ICS Software from Your Computer
14
Windows XP
14
Windows 2000
14
Windows Me
15
Windows 98 SE
15
Uninstalling DIRECWAY Software from Your Computer
15
Computer
15
Uninstalling a DW4000
16
Uninstalling a DW6000 or DW7000
17
Uninstalling a DW6000/DW7000
18
Chapter 3 Installing the HN7000S Remote Terminal
19
Attaching the Remote Terminal to the Pedestal Base
19
Using the Activation Software CD
21
Disabling Web Browser Proxy Settings
23
Internet Explorer
23
Netscape
24
Configuring Your Computer's TCP/IP Settings
25
Windows XP
26
Network Connections
26
Local Area Connection Properties
27
Internet Protocol Properties Dialog
27
Windows 2000
28
Network and Dialup Connections
28
Local Area Connection Properties
29
Internet Protocol Properties
30
Windows 98 SE and Me
31
Control Panel
31
Network Window
32
TCP/IP Properties
32
Gateway Tab
33
Macintosh
34
Connecting Component Cables
36
Completing the Activation Process
37
Broadband Satellite - Registration Screen
39
Broadband Satellite - Antenna Location Screen
39
Entering Your SAN and PIN
41
Recording Registration Information
43
Restarting the HN7000S Remote Terminal
44
Testing the Connection between the Computer and Remote Terminal
46
Terminal
49
Troubleshooting a Failed Ping Test
49
Registering the Remote Terminal for Service
49
Entering Your SAN and PIN
54
Recording Registration Information
56
Restarting the HN7000S Remote Terminal
57
Chapter 4 Completing the Upgrade
59
Confirming that the Remote Terminal's Software Is Current
59
Confirming that Remote Terminal Software Is Current
61
Accessing Myhughesnet.com
62
Downloading the LCCU
64
Downloading the HN7000S User Guide
64
Printing the System Information Page
64
Accessing the System Information Page
65
Printing the System Information Page
66
Creating a Shortcut to the System Control Center
67
Reconfiguring Your Network
68
Appendix A - Configuring Windows Network Settings Manually
69
Accessing the System Control Center for Addressing
70
Information
70
System Control Center Home Page
70
Open a Web Browser on a Computer Connected to the HN7000S Remote Terminal
70
Configuring Windows Network Settings Manually for Static IP Address
69
Type 192.168.0.1 in the Browser's Address or Location
70
Field and Press ENTER . the System Control Center Home
70
System Information Page
71
Windows XP
71
Network and Dialup Connections
72
Local Area Connections
73
TCP/IP Properties
73
Local Area Connections
75
Network and Dialup Connections
75
Windows 2000
75
Local Area Connection Properties
76
TCP/IP Properties
77
Windows 98SE or Me
77
TCP/IP Properties
78
Appendix B Conformance with Standards and Directives
81
Safety - Operating Conditions for Canada
81
Repairs in Canada
82
Electromagnetic Compatibility (EMI)
82
FCC Part 15
82
Canada Class B Warning
83
R&Tte (Eu)
83
Ipos Symbol
83
Repairs in the United States
84
Canada - Equipment Attachment Limitations
84
Telecommunications Standards
83
Ipos
83
Acronyms and Abbreviations
85
Index
87
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