Confirming Web Acceleration Is Operational - Hughes HN7000S User Manual

Confirming Web
Acceleration is operational
Chapter 4 • Troubleshooting
30
1037073-0001 Revision A
Web Acceleration is a proprietary protocol provided by Hughes.
It optimizes Web browsing performance.
1. At the System Control Center, click on the System Status
indicator. The System Status page appears. See Figure 21.
Figure 21: Confirming Web Acceleration is operational
2. Check the message in the
If the message says
enabled and the System Status indicator is green. Proceed to
the next troubleshooting step.
If the message says
disabled and the System Status indicator is yellow. Perform
the following steps:
a. Check that receiving and transmitting are working. If they
are not, troubleshoot them as previously described.
b. Wait two hours. If Web Acceleration has not returned to
Operational, go to step b.
c. Power cycle the terminal by unplugging the power cord
from the power source, waiting 10 seconds, and plugging it
back in. Check the Web Acceleration status again. If it is
still not operational, or operational but you still cannot surf
the Internet, proceed to the next troubleshooting step.
d. If Web Acceleration is still not operational after power
cycling, contact customer support for assistance.
Web Acceleration Status
, Web Acceleration is
Operational
, Web Acceleration is
Not Operational
row.