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5-3. Other problems
Problem
1. The Setting menu/Mode menu cannot be
displayed
2. The monitor connected with the USB cable
is not detected. / USB device connected to
the monitor does not work.
3. Audio is not output.
• Check whether the operation switch lock function works (see
• Operation switches are locked when ColorNavigator is running. Exit the software.
• Check whether the USB cable is connected correctly (see
• If a peripheral device is connected to the "CHARGE" port, try checking the "USB CHARGE Port" setting
(see
"USB CHARGE Port" (page
35)). If it is set to "Charging Only", the peripheral device will not work.
• Try changing to a different USB port. If the PC or peripheral devices works correctly by changing the USB port, contact
your local EIZO representative. (Refer to the manual of the PC for details.)
• Reboot the PC.
• If the peripheral devices work correctly when the PC and peripheral devices are connected directly, contact your local
EIZO representative.
• Check whether the PC and OS are USB compliant. (For USB compliance of the respective devices, consult their
manufacturers.)
• Check the PC's BIOS setting for USB when using Windows. (Refer to the manual of the PC for details.)
• This monitor does not support the HDMI/DisplayPort audio signals.
- 43 -
Possible cause and remedy
"Key Lock" (page
38)).
"6-4. Making Use of USB (Universal Serial Bus)" (page
Chapter 5 Troubleshooting
50)).
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