Other Problems - Eizo RadiForce RX270 Installation Manual

6 | Troubleshooting

6.3 Other Problems

The Setting menu does not appear
• Check whether the operation switch lock function is active (see
Switches [} 21]).
The Mode menu does not appear
• Check whether the operation switch lock function is active (see
Switches [} 21]).
The operation switches do not work
• Check whether the operation switch lock function is active (see
Switches [} 21]).
• Check whether there are any water droplets or foreign objects on the switch surface.
Gently wipe the switch surface and try operating the switches again with dry hands.
• Are you wearing gloves? If so, remove the gloves and try operating the switches again
with dry hands.
The monitor connected using the USB cable is not detected or the USB
device (peripheral) connected to the monitor does not work.
• Check whether the USB cable is connected correctly (see
[} 29]).
• The USB Type-C® connector is for charging only. Peripheral devices will not work with
it.
• Try changing to a different USB port on the PC.
• Try changing to a different USB port on the monitor.
• Reboot the PC.
• Try switching PCs used to operate the peripheral (see
USB Devices
• If the peripheral works normally when directly connected to the PC, contact your dealer
or local EIZO representative.
• Check whether the PC and OS are USB compliant. (For USB compliance of the
respective devices, consult their manufacturers.)
• Check the computer's BIOS (UEFI) setting for USB when using Windows. (Refer to the
manual of the computer for details.)
The Integrated Front Sensor stays out.
• Turn off the main power, and then turn it on again.
RadiCS takes a long time to start up.
• Connect the included USB cable.
RadiCS fails to connect to the monitor
• Check that the USB cable is not pulled out.
• Connect to
When "USB Selection" is "On", select "USB 1".
26
[} 18]).
when performing quality control with RadiCS.
Locking Operation
Locking Operation
Locking Operation
Using the USB Hub Function
Switching PCs Used to Operate