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Chapter 5 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
5-1. No picture
Problem
1. No picture
• Power indicator does not light up.
• Power indicator is lighting white.
• Power indicator is lighting orange.
• Power indicator is flashing orange and white.
2. The message below appears.
• This message appears when no signal is input.
Example:
• The message shows that the input signal is out
of the specified frequency range.
Example:
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Touch
.
• Turn off the main power, and then turn it on again a few minutes later.
• Increase "Brightness" and/or "Gain" in the Setting menu. (See
• Switch the input signal.
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• If the computer is connected to the DisplayPort, use the following procedure to switch the DisplayPort version.
1. Touch
to turn off the monitor.
2. While touching the leftmost switch, touch
The "Administrator Settings" menu appears.
3. Select "Signal Format".
4. Switch the DisplayPort version.
5. Select "Apply", and then select
• The device that is connected using DisplayPort / HDMI has a problem. Resolve the problem, turn off the monitor,
and then turn it on again. Refer to the User's Manual of the output device for further details.
This message appears when the signal is not input correctly even though the monitor is functioning properly.
• The message shown left may appear, because some PCs do not output the signal immediately after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal.
• Check whether the PC is configured to meet the resolution and vertical scan frequency requirements of the monitor
(see
"1-3. EIZO LCD Utility Disk" (page
• Reboot the PC.
• Change to the appropriate setting using the graphics board's utility. Refer to the User's Manual of the graphics board for
details.
- 41 -
Possible cause and remedy
"Color" (page
21))
for more than 2 seconds to turn on the monitor.
.
11)).
Chapter 5 Troubleshooting
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