A.2 Understanding Commands For Troubleshooting - Fujitsu M10 Installation Manual

Table A-1 List of problem case examples (continued)
Case
After the input power is turned on,
the MASTER LEDs on all chassis
are lit.
The XCP version check displays
only BB#00.
The XCP version check displays
only BB#00 and BB#01 even though
the configuration has at least three
BBs.
The XCP version check does not
display BB#03 even though the
configuration has four BBs.
The component status check (by the
showhardconf command) of a
building block configuration
displays only BB#00.
"Failed" appears in the results of a
diagnosis test performed on a
building block configuration.
A.2 Understanding Commands for
Troubleshooting
This section describes the XSCF shell commands used to check detailed error
information and the system status.
A.2.1 Checking the component status
Use the showhardconf command to check the status of each field replaceable unit
(FRU). The displayed information is as follows:
Current configuration and status
■
Fujitsu M10/SPARC M10 Systems Installation Guide ･ July 2015
298
Possible cause
BB-IDs have not been set.
BB-IDs have not been set.
The BB-IDs of BB#00 and BB#01 are
reversed.
BB#03 has the wrong BB-ID setting.
The XSCF cables between chassis
are incorrectly connected.
The crossbar cables between chassis
are incorrectly connected.
Corrective action
Initialize each chassis to the factory
default settings, and change the
BB-IDs to the correct settings.
See "A.3.1 BB-IDs not set (BB-ID
00)."
Initialize each chassis to the factory
default settings, and change the
BB-IDs to the correct settings.
See "A.3.1 BB-IDs not set (BB-ID
00)."
Initialize BB#00 and BB#01 to the
factory default settings, and change
the BB-IDs to the correct settings.
See "A.3.3 Mistaken settings for
BB#00 and BB#01."
Change the BB-ID to the correct
setting.
See "A.3.2 Mistaken setting of a
BB-ID other than BB#00 or
Check messages by using the
showlogs command.
See "A.2.2 Checking the contents of
logs."
Check messages by using the
showlogs command.
See "A.2.2 Checking the contents of
logs."
BB#01."