Citizen CL-E700 Series User Manual page 70

Appendixes
Troubleshooting
Installing the Media (p.26)
Setting the Ribbon (p.30)
Cleaning (p.67)
LED Functions (p.24)
Menu Setting Table (p.41)
Ribbon Tension Adjustment
(p.61)
Ribbon Balance Adjustment
(p.63)
Ribbon Tension Adjustment
(p.61)
Setting the Ribbon (p.30)
Indication Check
The printing 1) Are the media and
position the ribbon correctly
changes. set?
2) Is the platen dirty?
Is it deformed?
3) Are the data contents
and the command
signals from the host
appropriate?
4) Are the menu values
set appropriately?
5) Are the sensitivities
of the media sensors
appropriate for the
media that is used?
The ribbon is 1) Is the ribbon tension
wrinkled. suitable for the
ribbon that is used?
2) Is the ribbon used
correctly balanced to
the right and left?
3) Is the printing
density too high?
4) Are the media
and ribbon there
commended
products or
equivalent products?
The ribbon 1) Is the ribbon tension
slips suitable for the
( ribbon dirt is ribbon that is used?
produced.)
The ribbon 1) Is the ribbon set in
does not the correct course?
wind.
2) Is the ribbon winding
direction reversed?
70
Corrective action
1) Correctly set the media and the
ribbon.
2) If it is dirty, clean it with ethyl
alcohol. If it is deformed, replace
it.
Note: Consult with the dealer that
supplied the printer concerning the
replacement.
3) If an error message is displayed,
check the content of the software
and the communication status set
by the host computer.
4) Set the correct menu values using
the operating panel or the host
computer.
5) Set the media sensitivity to
appropriate values.
If this does not solve the problem,
change the "Sensor level" that is
set in the "System setup. "
1) Adjust the tension with the
ribbon tension adjustment knob.
2) Adjust the left - right balance with
the ribbon balance adjustment
knob.
3) Set the appropriate printing
density using the menu or control
software.
4) Use the recommended products
or equivalent products. If this
does not correct the problem,
contact a service representative.
1) Adjust the tension with the
ribbon tension adjustment knob.
1) Set the ribbon in the correct
course.
2) Set the correct winding direction.