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Citizen CLP-2001 User Manual

Citizen systems clp-2001: users manual
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CLP-2001
User's Manual

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  • Page 1 CLP-2001 User's Manual...

  • Page 3: Fcc Compliance Statement For American Users

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 5: Important Safety Instructions

    Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

  • Page 6: Notice

    7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment. 8. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits cause by data loss due to failures, repairs, inspections, etc.

  • Page 7: Safety Signs

    SAFETY SIGNS  must be strictly observed ! To prevent personal injury or property damage, the following shall be strictly observed. The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. WARNING CAUTION Indicates a situation which, if not observed and handled properly, could...
  • Page 8 • Do not jolt or impact to the printer by stepping on, dropping or hitting the printer. • Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer. • Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

  • Page 9: General Precautions

    Do not use the printer where there is a lot of oil, iron particles, waste or dust. Do not spill a liquid down the printer or do not spray chemical liquids over the printer.

  • Page 10: Precautions When Installing The Printer

    Do not allow the printer's air vent to be blocked by a wall or other item. Do not put anything on top the printer. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and a radio or television. Radio or television reception could be adversely affected.

  • Page 11: Chapters In This Manual

    Chapter 2 Control Panel Describes the necessary items for operations, such as the control panel, printer settings and indications on the LCD/LEDs. Chapter 3 Paper and Ribbon Describes the procedures for loading the paper and ribbon including the notes on the use of paper and ribbon.

  • Page 12: Table Of Contents

    Notice ... iv Safety Signs ... v Warning ... vi General precautions Precautions when installing the printer Chapters in this manual ... ix Chapter 1 Setup ... 1-1 Confirmation of Carton Contents ... 1-2 Installing the Paper Holders ... 1-3...
  • Page 13 Chapter 5 Options ... 5-1 Auto-Cutter Unit Peeler Unit ... 5-2 PCMCIA Memory Card Chapter 6 Specifications ... 6-1 Basic Specifications ... 6-2 Interface ... 6-5 6.2.1 Serial interface system configuration 6.2.2 Parallel interface system ... 6-6 6.2.3 RS-232C loopback test 6.2.4 RS-232C protocol 6.2.5 Interface pin assignment Outline of Command System ...

  • Page 15: Chapter 1 Setup

    Chapter 1 Setup 1.1 Confirmation of Carton Contents 1.2 Installing the paper holders 1.3 Names and Functions of the Parts 1.4 Connection to Power 1.5 Connection to a Computer...

  • Page 16: Confirmation Of Carton Contents

    Do not grip the printer by the foam packing materials, which may break, causing the printer to drop. Check that the following accessories are included with the printer in the carton. • Printer 1 unit •...

  • Page 17: Installing The Paper Holders

    The roll paper of 4 in. diameter (102 mm diameter) is set on the back of the printer. Installation 1) Open the printer cover. 2) Set the paper holders as shown in the figure. 3) Secure the paper holders with screws M3 from the top and M4 from the back.

  • Page 18: Names And Functions Of The Parts

    Names and Functions of the Parts Front view Control panel The control panel is a center of the printer that displays printer messages through the LCD and LEDs. 1) LEDs One LED is the power indicator and the other is the error indicator.
  • Page 19 Inside view Printer cover Opens to allow loading of the paper and ribbon. Ribbon holder Holds the ribbon. (See Chapter 3.) Ribbon winder Winds the ribbon after printing. (See Chapter 3.) Roll holder Holds the roll paper. Roll guide Guide the roll paper to be set on the roll holder. The roll guide can be adjusted in accordance with the width of the paper.
  • Page 20 Printer cover Ribbon winder Ribbon holder Paper holder Roll holder Roll guide Head pressure check window Head open lever Offset check window...
  • Page 21 To protect the PCMCIA memory card from exposure to dust and foreign matter. To install a PCMCIA memory card, first unhook this cover, then slide it out. Power switch Turns on and off the power to the printer. Power inlet Connects the power cord. Power inlet...

  • Page 22: Connection To Power

    Connect to power as follows: 1) Check that the power switch on the printer is turned off. 2) Connect the connector of the power cord to the power inlet on the printer. 3) Insert the plug of the power cord in the outlet.

  • Page 23: Connection To A Computer

    Connection to a Computer An interface cable is necessary for connecting the printer to a computer. Connect the printer to a computer as follows: 1) Check that both printer and computer power switches are turned off. 2) Insert the connector of the interface cable in the interface connector on the printer and secure it with lock screws.
  • Page 24 1-10...

  • Page 25: Chapter 2 Control Panel

    Chapter 2 Control Panel 2.1 Control Panel 2.2 LCD/LED Indications and Adjustment Controls 2.3 Normal Operating Mode 2.4 Printer Setup Mode 2.5 Self-Test Mode 2.6 System Maintenance Mode...

  • Page 26: Control Panel

    Control Panel The control panel consists of the three control keys (Pause, Feed and Stop), two LED indicator lights (Power and Error), and LCD message screen. On the left side of the control panel there are three adjustment controls (paper gap sensor, black line sensor and LCD contrast). Exterior view Paper gap adjustment control Black line detection...

  • Page 27: Lcd/Led Indications And Adjustment Controls

    Pressing the Stop key during printing stops the printing immediately. Pressing the Stop key again cancels the print job. If pressed when the Error LED is illuminated, the error will be cleared and the printer will pause. But if the error is not cleared, the Error LED will remain...

  • Page 28: Printer Setup Mode

    Tearing ↓ Sensor selection Self-Test Mode The printer enters the self-test mode when the Feed key is pressed and held down while turning the printer on. [Functions] The printer performs the test print and enters the data dump mode (prints communication data with ASCII codes).

  • Page 29: System Maintenance Mode

    Stop keys are pressed and held down simultaneously while turning the printer on. If those keys are pressed further for five seconds after the printer has entered the system maintenance mode, the system will be reset and the settings in the backup memory will be reset to the following default values: •...
  • Page 30 Voltage setting In the voltage setting mode, operate the paper gap and black line adjustment controls in the following way: For the standard paper gap voltage, both "PE" and "BL" displayed on the LCD screen are set to 3.0 V–3.3 V. Setting procedure: 1) Sets only the liner peeled off the label.

  • Page 31: Chapter 3 Paper And Ribbon

    Chapter 3 Paper and Ribbon 3.1 Kinds of Paper 3.2 Label and Tag Specifications 3.3 Ribbon 3.4 Loading the Paper 3.5 Loading the Ribbon 3.6 Print Head Offset Adjustments 3-10 3.7 Ribbon Tension Adjustments 3-12...

  • Page 32: Kinds Of Paper

    Note: The paper core inner diameter for installing the standard paper holders is 38 mm (1.5 in) Label and Tag Specifications The position of the label or tag is detected by the printer's transparent and reflective type photosensors. Transparent type photosensor:...
  • Page 33 Width of label Width of liner Left edge of label Length of paper gap between labels Length of label Pitch of label Thickness of liner Overall thickness of paper Right end of notch Left end of notch Length of notch Right end of black line Left end of black line Width of black line...
  • Page 35 Units for specifying position and length The print position may be specified in either inch or metric system. Switching between the two systems is accomplished through software. The print position can be freely designated within the maximum label size, regardless of which system you wish to use. Inch system Basic unit (point): 0.01 in (0.254 mm)

  • Page 36: Ribbon

    Reference points The reference points are described in the figure. The position of 2.5 mm from the left edge of the paper is the reference point. The left bottom is the reference point for the printed characters and bar codes. The concept of this reference point is common to such commands as ruled line and graphic.

  • Page 37: Loading The Paper

    The open lever is hooked. Close the cover. 10) Turn on the power to the printer. The LCD screen on the control panel will show the "On line." Press the Feed key. The paper will advance to the next label and stop there.
  • Page 38 Roll paper Reference plane Positioning notch...

  • Page 39: Loading The Ribbon

    Push down the ribbon bearing flat to close the print head. The open lever is hooked. Turn on the power to the printer. The LCD on the control panel will show "On line." Press the Feed key. The paper will advance to the next start position of the label printing and stop there.

  • Page 40: Print Head Offset Adjustments

    Print Head Offset Adjustments CAUTION The printer has already been factory-set to the label paper with a width of 112 mm (4.4 in). However, the print head offset adjustments might be necessary depending on the width of the paper and the paper quality. If the print quality...
  • Page 41 Normally, the left and right head pressure has already been factory-set to same loads. The check marks of the upper frame window are located at the right side of the printer viewed from the front of the printer. Adjustments are needed in the following cases: 1) When the print on the left side is too light, turn the head pressure adjust- screw clockwise.

  • Page 42: Ribbon Tension Adjustments

    Ribbon Tension Adjustments When the ribbon slips or wrinkles during printing, adjust the ribbon tension. The printer has already been factory set with the ribbon width of 114 mm. When using ribbon with a different width, adjust it according to the following procedure: a) Hold the ribbon roll with one hand so that it does not turn.

  • Page 43: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting Error Messages 4.1.1 Error descriptions and indications 4.1.2 Error indications and corrective actions Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting 4-10 4-11...
  • Page 44 Error Messages When there is a problem with the printer, a buzzer sounds, and the LED error indicator on the control panel lights. An error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below.
  • Page 45 Auto-cutter abnormality (such as poor engagement) ROM checksum error RAM checksum error System error (such as timer or CPU running out of control) System is protected and all printer functions are stopped. LCD indication Lights PaperErr M CMND Max*.**V Min*.**V...

  • Page 46: 4.1.2 Error Indications And Corrective Actions

    Enters the pause after displaying the stop by the Stop key. If the Pause key is pressed, the printing will resume. If the Stop key is pressed again, the stored printing contents will be lost and the printer will be "on line."...
  • Page 47 Displays the stop by the stop command, discards the remaining printing contents, and enters the pause. If the Pause key is pressed, the printer will be "on line." Close the mechanism head.
  • Page 48 Check that the ribbon is wound properly. Correct the print mode (direct-thermal or thermal- transfer) setting failure. Turn off the power and reset the printer. If this recurs, contact our service personnel. Turn off the power and reset the printer. If this recurs, contact our service personnel.

  • Page 49: Power Troubleshooting

    • Input voltage is not • Proper RS-232C cable is Corrective actions Turn off the power and reset the printer. If this recurs, contact our service personnel. Turn off the power and reset the printer. If this recurs, contact our service personnel.

  • Page 50: Paper Feed Troubleshooting

    Paper Feed Troubleshooting Problem Paper doesn't feed. • Paper path is wrong. • Mechanism head is open. Paper is skew. • Paper end is not in contact • Roll guide is not in contact • Head pressure is not proper. Paper doesn't align with •...

  • Page 51: Ribbon Feed Troubleshooting

    Ribbon Feed Troubleshooting Problem Ribbon is not wound. • Ribbon path is wrong. • Direction of ribbon winding is • Tension of ribbon winding is Printing continues even • Print mode is the direct- when ribbon is out. Ribbon wrinkles. •...

  • Page 52: Print Troubleshooting

    Print Troubleshooting Problem Printing doesn't start. • Power to the printer is off. • Printer is not properly • Printer setting is not proper. Missing all lines. • Print head connector • Paper and ribbon are not Partially dropouts. • Print head is dirty.

  • Page 53: Interface Troubleshooting

    Print is too light or dark. • Paper and ribbon are not • Present paper quality • Present width of the • Printer setting mode is • Setting of printing energy Other print abnormalities • Check the error messages on the control panel and correct...
  • Page 54 4-12...

  • Page 55: Options

    Chapter 5 Options Factory or reseller (dealer) options: Auto-Cutter Unit Peeler Unit Adjustable Sensor User options: 5.4 PCMCIA Memory Card 5.5 8-in Size Roll Paper Holder...

  • Page 56: Auto-Cutter Unit

    Auto-Cutter Unit The auto-cutter unit that has been installed on the printer will be available. See the operation manual of the auto-cutter for details. Specifications • Cutting method: • Max. thickness of cut paper: • Min. length of cut paper: Peeler Unit The peeler unit that has been installed on the printer will be available.

  • Page 57: Pcmcia Memory Card

    • Before use, carefully read and understand the instructions regarding the PCMCIA memory card. • Never try to insert or remove the PCMCIA memory card before the power to the printer is turned off. • Always close the PCMCIA memory card cover to keep out dirt.
  • Page 58 8-in Size Roll Paper Holder 8-in size roll paper holder • Max. outer diameter: 8 in (203 mm) • Paper core inner diameter: 1.5 in 3 in (38 mm 76 mm) – –...

  • Page 59: Specifications

    Chapter 6 Specifications Basic Specifications Interface 6.2.1 Serial interface system configuration 6.2.2 Parallel interface system configuration 6.2.3 RS-232C loopback test 6.2.4 RS-232C protocol 6.2.5 Interface pin assignment Outline of Command System Example of Connection to a Computer Tear-Off Function 6.5.1 Turning Tear ON/OFF 6.5.2 Tear-off when printing 6.5.3 Tear-off when feeding 6.5.4 Tear-off and type of data...
  • Page 60 Basic Specifications Item Printing • Direct-thermal or thermal-transfer • 203 dpi (8 dots/mm) print head (Main scanning line density: (Sub-scanning line density: • Max. printing width: 4.1 in (104 mm) • Max. paper width: 4.65 in (118 mm) • Max. printing length: 32 in (812 mm) Printing speed •...
  • Page 61 Item Standard fonts • Font No. 0–6 system font (alphanumeric and European font) • Font No. 7–8: OCR-A OCR-B • Font No. 9: CG Triumvirate smooth fonts; 6 pt, 8 pt, 10 pt, 12 pt, 14 pt, 18 pt, 24 pt, 30 pt, 36 pt, and 48 pt. Character set in accordance with code page 850 Media sensors •...
  • Page 62 • Operating conditions: • Storage: • Ventilation: • Dust: Description Power and Error Displays printer status, error contents, mode switch contents, etc Pause, Feed and Stop Parameter setting for switching between direct-thermal and thermal- transfer, communication etc. • Peeler unit •...

  • Page 63: Interface

    Interface The printer is connected to a computer and prints labels according to the commands from the computer. Two methods of interface with a computer are as follows: 6.2.1 Serial interface system configuration Serial interface: RS-232C (standard) RS-232C interface RS-232C interface...

  • Page 64: Parallel Interface System

    6.2.2 Parallel interface system configuration Parallel interface: Centronics (standard) Centronics interface Centronics interface Parallel interface specifications Method 8-bit parallel Connector 36-pin unphenol type Synchronous Strobe pulse system Handshaking ACKNLG and BUSY signals Signal level Computer Printer...

  • Page 65: Rs-232C Loopback Test

    RS-232C loopback test After connector wiring as shown in the figure, turn on the test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed. 6.2.4 RS-232C protocol...
  • Page 66 Requirements of output of DTR ‘Busy (Low)’: • When the receive buffer has less than 2K bytes available. When this condition is detected, the printer keeps a ‘Low’ level until the receive buffer has at least 4K bytes available. 4K bytes...

  • Page 67: Interface Pin Assignment

    +5 V (max. load 100 mA) − Not connected − Not connected − Not connected − Not connected − Not connected Output RS-232C data transmission on printer enabled (Busy) − Not connected − Not connected − Not connected − Not connected − Not connected...
  • Page 68 Input 8-bit parallel signal Output 8-bit data request signal Output Signal showing printer busy Output Signal showing paper out Output Signal showing printer "on line" (printing) or "off line" (pause) Input Invalidness (ignorance) − Not used − Signal ground −...

  • Page 69: Outline Of Command System

    For details about command system, see the Command Reference separately available. Commands for this printer consist of a string of ASCII codes and end with "CR" (decimal: 13, hex: 0D). Commands are generally classified into two types, system-level commands and label format commands.

  • Page 70: Example Of Connection To A Computer

    Example of Connection to a Computer When RS-232C is used: IBM PC compatible Communication control: XON/XOFF or CTS/DTR “PC” (DB25P) F.GND S.GND “PC” (DB9P) S.GND Printer (DB25P) F.GND DTR (Ready/Busy) S.GND Printer (DB25P) F.GND BUSY S.GND 6-12...

  • Page 71: Tear-Off Function

    It allows the paper to automatically advance to the tear position after printing. When this function is turned on, the paper will be fed to the manual tear position after printing. The printer will feed back paper to the start print position when the next print job is sent.

  • Page 72: Tear-Off When Feeding

    Print head • When manual tearing is needed, tear the label at this time. • Performs next label When next print data is transmitted from the computer, the printer feeds back paper to the previous print completed position and resumes printing.

  • Page 73: Tear-Off And Type Of Data

    6.5.4 Tear-off and type of data When the tear-off is valid, the printer monitors the print data for 0.5 second during or after printing. If print data is transmitted within 0.5 second during or after printing, the printer will start the next printing without tear-off.

  • Page 74: When "Fnnn" Command Is Executed

    • The paper is fed immediately after printing, and in the tear-off ‘ON’ the paper is fed when no data is transmitted for 0.5 second after printing. However, if the next print data is transmitted during printing, the printer will start the next printing without feeding or back-feeding.
  • Page 75 Citizen America Corporation 2102 Alton Parkway - Unit A Irvine, CA 92606 Tel: (949) 838-0327 U.S.A. Citizen Systems Europe GmbH http://www.citizen-europe.com Mettinger Strasse 11 Park House 73728 Esslingen 643-651 Staines Road, Feltham Germany Middlesex, TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano...

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