Citizen CL-E700 Series User Manual page 69

Appendixes
Troubleshooting
Setting the Media (p.25)
Setting the Ribbon (p.30)
Menu Setting Table (p.41)
Cleaning (p.67)
Setting the Ribbon (p.30)
Media Thickness Adjustment
(p.59)
Media Width Adjustment
(p.60)
Indication Check
The printer is 1) Are the media and
not printing the ribbon correctly
neatly. set?
2) Is the printing
density too high or
too low?
3) Is the platen dirty?
Is it deformed?
4) Is the thermal
printhead dirty?
Is a label stuck to the
head?
5) Is the recommended
ribbon or a ribbon of
the same type used?
6) Is the thermal
printhead in the
correct position for
the media that is
used?
7) Is the printer's head
pressure balance
correct for the width
of the media that is
used?
69
Corrective action
1) Correctly set the media and the
ribbon.
2) Set the appropriate printing
density using the menu or control
software.
Note: Consult with the dealer that
supplied the printer concerning the
replacement.
3) If it is dirty, clean it with ethyl
alcohol. If it is deformed, replace
it.
Note: Consult with the dealer that
supplied the printer concerning the
replacement.
4) If it is dirty, remove the dirt with
the attached head cleaner. If a
label is stuck to the head, remove
it.
Note: Do not use a metal object to
remove a label stuck to the inside of
the printer. (This may damage the
thermal printhead .)
If adhesive label material is stuck to
the print head, remove it with a soft
cloth soaked in ethyl alcohol.
5) Use the recommended ribbon or
a ribbon of the same type.
6) Adjust the offset of the thermal
printhead with the media
thickness adjustment dial.
7) Adjust the thermal printhead
pressure with the media width
adjustment dial.