Ribbon Shield Adjustment; Troubleshooting - Datamax W-Class Maintenance Manual

2.3 Ribbon Shield Adjustment

Adjustments for ribbon alignment ensure smooth, taut ribbon flow during the print process. Irregular
voids that extend diagonally through the printed image may be due to ribbon overlap problems (i.e.,
wrinkling). When troubleshooting a wrinkling problem, always begin by checking the Leveling Cam
(Section 2.2.1), the Pressure Adjustment (Section 2.2.2), and the Burn Line Adjustment (Section 2.2.3). In
addition, examine the Platen Roller for signs of build-up or wear, correcting as necessary before
continuing. If the problem persists, perform the following adjustment:
 Load full width media and ribbon.
 Ensure the Leveling Cam is disengaged; see Section 2.2.1.
 Press the FEED Button several times to normalize the tracking of the ribbon and media. (If label
tracking is a problem it must be corrected before proceeding, typical causes include uneven printhead
pressure or a worn platen roller.)
 Enter the Quick Test Mode and select 100 Quick Ribbon Test Labels.
Adjustments and Maintenance
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