No Print - Datamax W-Class Maintenance Manual

3.2.3

No Print

1 Press the button. Using the
button scroll to 'Print
Configuration'. Press the
button again.
Is the label blank?
2 Does the label show streaks or
missing dots in the print?
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Troubleshooting
 Make sure the printhead is locked in the
down position.
 If using the direct thermal print method,
ensure the media is thermally sensitive; if
using the thermal transfer print method,
ensure that ribbon is correctly loaded.
 Printhead Cable may be damaged or not
properly connected.
 Possible misaligned Printhead (see
Section 2.2.3).
 Possible defective Printhead, Main Board,
or Power Supply.
 Incorrectly set Heat value.
 Dirty or defective printhead.
 Damaged or improperly connected
Printhead Cable.
 An incorrectly set Leveling Cam (see
Section 2.2.1.), or the ribbon shield may
be causing ribbon wrinkle (see Section
2.3).
 Defective Main Board.
 Worn platen roller.
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