Avaya IP Office 3600 Series Installation Manual page 75

TFTP ERROR(x):yy
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A failure has occurred during a TFTP software download. (x) = The file number which was being downloaded; yy is
an error code describing the particular failure. Possible error codes are:
01 = TFTP server did not find the requested file.
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02 = Access violation (reported from TFTP server).
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07 = TFTP server reported "No such user" error.
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81 = File put into memory did not CRC.
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FF = Timeout error. TFTP server did not respond within a specified period of time.
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Action: Error code 01, 02 or 07 - check the TFTP server configuration.
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Action: Error code 81 - the wireless phone will attempt to download the file again.
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Action: For other messages, power off the wireless phone, then turn it on again to retry the download. If the
·
error repeats, note it and contact Technical Support.
Too Many Errors
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The phone continues to reset and cannot be recovered. Action: Fatal error, arrange for the phone to be replaced.
Trying xxx.xxx.xxx.xxx
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The phone is attempting to register with IP Office at IP xxx.xxx.xxx.xxx. Action: None. The display is a progress
indicator and may not appear long enough to recognize during a normal check-in.
Undefined Error
·
The system is rejecting the registration of the wireless phone with an unrecognized error code. Action: If this
condition persists, contact the Avaya system administrator.
Unknown xx:yy:zz
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The phone software files loaded are incorrect or corrupted. Action: Download the correct phone software and restart
the phone.
Unreachable
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Dialed number does not exist.
Updating...
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The wireless phone is internally updating its software images. Action: None. The wireless phone may do this briefly
after a download. This is information only.
Updating Code...
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The wireless phone is downloading new software into memory. The number icons at the bottom of the display
indicate which file number is currently being downloaded. Action: None. When the progress bar fills the display line,
the update operation is complete on that file.
Updating Options
·
This messages appears the first time the handset is powered on and following restoring it to default settings.
Waiting...
·
The wireless phone has attempted some operation several times and failed. Action: None. The wireless phone is
waiting for a specific period of time before attempting that operation again.
Wrong Code Type
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Internal consistency check failure. Action: Check that the license type is set to 09 (3616, 3620 and 3626 phones) or
33 (3641 and 3645 phones).
Wrong Set Type
·
The set type administered on IP Office disagrees with the set type for the wireless phone.
(No message shown)
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There is no voice path. Action: Verify that the audio codec is set correctly (either G.729a or G.711).
(No message shown)
·
Messages are left at the principal station but the MSG icon is not lit on the wireless phone. Action: Verify that
"Message Lamp Ext", on the station form for the wireless phone, is set to the extension of the principal station.
3600 Installation
IP Office
Miscellaneous: Wireless Phone Status Messages
15-601082 Issue 05b (23 September 2008)
Page 75