Avaya INDeX 2030 Manuals

Manuals and User Guides for Avaya INDeX 2030. We have 2 Avaya INDeX 2030 manuals available for free PDF download: User Manual, Manual

Avaya INDeX 2030 User Manual

Avaya INDeX 2030 User Manual (50 pages)

INDeX 10.0

Brand: Avaya | Category: Telephone | Size: 1.21 MB

Table of Contents

Table of Contents
2
Introduction

5
- Using this Guide
  5
- What Features Can I Use
  5
- Further Help
  5
Display Phone Features

6
Making Calls

8
Speed Dials

11
- Using Speed Dials
  11
- Storing Personal Speed Dials
  11
PIN & Account Codes

12
- If ENTER ACCOUNT Appears
  12
- If ENTER PIN Appears
  12
- Roaming Pin's
  12
Busy or Unanswered

13
- Options if Busy or Unanswered
  13
- Arrange a Callback
  13
- Leave a Message
  14
- Camp on and Wait
  14
- Intrude
  14
- Monitoring a Call
  14
Actions During a Call

15
- Create a Conference Call
  15
- Using the Notepad
  16
- Switching to Handsfree
  16
- Changing the Call Volume
  16
- Adding Voluntary Account Codes
  17
- Software Release
  17
- Muting Calls
  17
- Recall
  17
Answering Calls

18
Transfer, Park & Hold Calls

20
- Transferring Calls
  20
- Holding Calls
  20
- Parking Calls
  21
- Dialling Ahead
  21
Diverting Calls

22
- Using Diverts
  22
- Setting the Divert Types and Personal Numbers
  24
- Switching Divert All On/Off
  25
- Switching no Calls On/Off
  25
- Displaying an Absence Message
  26
- Forwarding Calls
  26
DSS Keys

27
- Setting up a DSS Key
  27
- Using DSS Keys
  27
- BLF Status Lamps
  28
- DSS Key Label
  28
- DSS Key Label Template
  28
Interruptions During a Call

29
- Answering a Call Waiting
  29
- Answering an Alert
  29
- Single Pips - Intrusion
  29
- Please Finish Call Message
  29
ACD Working

30
Manager-Secretary Setup

31
Manager-Secretary Working

33
- Using Soft DSS Keys
  33
- Soft DSS Key Display
  33
- Making Calls
  33
- Park Transferring Calls
  34
- Alerting a Busy Extension
  34
- Remotely Switching no Calls/Divert On/Off
  34
Ringer Controls

35
- Changing the Ringer Volume
  35
- Changing the Ringer Sound
  35
- Switching the Ringer On/Off
  35
- Setting a Ringer Step
  36
- Setting the Ringer Timeout
  36
Other Features

37
- Personal Alarms
  37
- Missed Calls
  38
- Group
  38
- Hot Desking
  39
Phone Settings

40
- The Phone Passcode
  40
- Background Music
  40
- Displaying Phone Details
  41
- Locking/Unlocking the Phone
  41
- Language Controls
  41
Voice Manager

42
- Voice Manager Functions
  42
- Listening to Voice Messages
  42
- Using any Phone
  42
- Modifying Your Mailbox
  43
- Changing Your Temporary Greeting
  43
- Dial 1 Divert for Incoming Calls
  44
- Leaving Voice Mail Messages
  44
System Manager Phones

45
- What Are System Manager Phones
  45
- Night Service
  45
- Changing the Time
  45
- Unlocking a Phone
  45
- Changing the Date
  46
- Recording ACA Messages
  46
Good Phone Usage

47
- General Phone Usage
  47
- Answering Calls
  47
- Making Calls
  47
Glossary

48
Index

49

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Avaya INDeX 2030 Manual

Avaya INDeX 2030 Manual (42 pages)

INDeX 9.1

Brand: Avaya | Category: Telephone | Size: 0.68 MB

Table of Contents

Table of Contents
2
Introduction
3
Display Phone Features
4
Making Calls
6
Making External Calls
7
Speed Dials
9
PIN & Account Codes
10
Busy or Unanswered
11
Actions During a Call
13
Answering Calls
15
- Answering a Callback
  16
- Transferring Calls
  17
- Holding Calls
  17
Transfer, Park & Hold Calls
17
Diverting Calls
19
Forwarding Calls
20
DSS Keys
21
Interruptions During a Call
23
ACD Working
24
Manager-Secretary Working
25
Manager-Secretary Setup
27
Ringer Controls
29
Other Features
31
- Missed Calls
  32
- Hot Desking
  32
Phone Settings
33
Voice Manager
35
System Manager Phones
37
Good Phone Usage
39
Glossary
40
Index
41

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