Avaya IP Office 3600 Series Installation Manual page 71

CRC Code Error
·
The software which has been TFTP downloaded has a bad redundancy code check. Action: Try the download again, it
is possible the software was corrupted during download. If the error repeats, check that the download image on the
TFTP server is not corrupted.
Code Mismatch!
·
The software loaded into the wireless phone is incorrect for this model phone. Action: Replace the software image on
the TFTP server with software that is correct for the phone model.
DCA Timeout
·
The phone has detected a fault for which it cannot recover., possible due to a failure to acquire any network. Action:
Restart the phone.
DHCP Error 1
·
Action: The wireless phone cannot locate a DHCP server. It will try every 4 seconds until a server is located.
DHCP Error 2
·
Action: The wireless phone has not received a response from the server for a request to an IP address. It will retry
until a server is found.
DHCP Error 3
·
Action: The server refuses to lease the wireless phone an IP address. It will keep trying.
DHCP Error 4
·
Action: The server offered the wireless phone a lease that is too short. The minimum lease time is 10 minutes but
Spectralink recommend at least one hour minimum lease time. The wireless phone will stop trying. Re-configure the
server and power cycle the wireless phone.
DHCP: Error 5
·
Failure during WEP key rotation process.
DHCP Lease Exp
·
The wireless phone's DHCP lease has expired, and the call (if any) cannot continue. Action: The wireless phone failed
to renew its DHCP lease, either because the DHCP server is not running, or because the configuration has been
changed by the administrator. The wireless phone will attempt to negotiate a new lease, which will either work, or
change to one of the above DHCP errors (1-4).
DHCP NACK error
·
A NACK (Negative ACKnowledge)was received from the DHCP server. Action: The DHCP lease currently in use by the
wireless phone is no longer valid, which forces the wireless phone to restart. This problem should resolve itself on
the restart. If it does not, the problem is in the DHCP server.
DL Not On Sector
·
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone software and restart
the phone.
DO NOT POWER OFF
·
The wireless phone is in a critical section of the software update. Action: None. Do not remove the battery or
attempt to power off the phone while this is displayed. Doing so may require the phone to be returned to Avaya to
be recovered.
Duplicate IP
·
The wireless phone has detected another device with its same IP address. Action: If using DHCP, check that the
DHCP server is properly configured to avoid duplicate addresses. If using static IP, check that the wireless phone was
assigned a unique address.
Erase Failed
·
Download process failed to erase the memory in the wireless phone. Action: Operation will retry but may eventually
report the error "int. error: 0F" Power cycle the phone.
Erasing Memory
·
The wireless phone has determined that a download should occur and is erasing the current software from memory.
Action: None. When the progress bar fills the display line the erase operation is complete.
Error!...
·
A fatal software error has occurred. All handset operation is halted and any call is lost. Action: This message appears
during Halt on Error mode. An error message is displayed below Error!. Note the details of the message and restart
the handset.
Extension Error
·
Displayed for 5 seconds when all of the IP Offices contacted indicate that they do not recognize the current extension
as valid. Action: The user will be asked to enter a valid extension and password.
Extension in use
·
The phone is trying to register with an extension that is already registered on IP Office.
3600 Installation
IP Office
Miscellaneous: Wireless Phone Status Messages
15-601082 Issue 05b (23 September 2008)
Page 71