Rebooting A Unit; Remote View Software Upgrade - Honeywell Rapid Eye Administrator's Manual

Unit Configuration Basics

Rebooting a Unit

Remote View Software Upgrade

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Be sure to update security after making these changes (see
Multi-Media Unit on page 143).
1. Start a Maintenance Session
operational message appears.
2. Click Reboot.
Reasons to Reboot a Multi-Media Unit
Use of the Reboot button does not damage the unit. However, it does interrupt the
recording of video for a few moments and should not be used unless Multi technical
support instructs an operator to perform a reboot. A reboot can be traced to the operator
who performed it. See Tracing Events
Caution The Reboot button is for rebooting a Multi-Media unit. Do not mistakenly
reboot your PC when prompted to click the Reboot button in the
Maintenance window.
Automatic Reboot of Multi-Media Unit
A Multi-Media unit reboots by itself when:
• Changes to a modem serial device are applied. Modem settings are explained in
Setting Up a Modem Serial Device
• System files are upgraded, as explained in
• Power to the unit is interrupted and restored.
• The system's video signal is changed between NTSC and PAL.
To upgrade the Remote View software on your PC, you will need to download the latest
software release from the Honeywell website at:
https://www.honeywellvideo.com/support/downloads/downloads_dvr.html
Follow this procedure to complete the upgrade:
1. Start a Maintenance Session
operational message appears.
2. Select the System tab in the Maintenance window.
for the Rapid Eye site. Please wait until the System
on page 210.
on page 152.
System Files
for the Rapid Eye site. Wait until the System
Updating Security on a
on page 144.