Warranty And Service; Related Documents - Honeywell Rapid Eye Administrator's Manual

Warranty and Service

Related Documents

Document title
Rapid Eye™ Multi-Media Digital Video
Recorder Installation Guide
Rapid Eye™ Multi-Media Digital Video
Recorder Remote View Operator Guide
Rapid Eye™ Multi-Media Digital Video
Common Operator Guide
Rapid Eye™ Multi-Media DSP Unit Quick Start
Guide
20
• Chapter 14, Alarm Log, describes the alarm log.
• Chapter 15, Multi Database, covers obtaining a Multi database as well as crating
and using Multi databases.
• Appendix A, End User License
Users may use the software.
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer
Service at 1.800.796.CCTV for assistance or to request a Return Merchandise
Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
This document is a necessary prerequisite for understanding the Rapid Eye system. For
more information, please refer to the following documents that are available on the
Documentation CD that came with your unit:
Description
Written for installers and new users to the Honeywell Rapid Eye DVR
system, this guide describes how to install a Rapid Eye DVR system
to optimize the performance.
This guide is written for remote operators of Rapid Eye Multi-Media
DVRs. This guide covers using View software to view live and
recorded video, search for recorded motion, event, and alarm video,
make video clips, and set up site tours.
A short guide written for the security operator who uses the software
for common daily surveillance tasks, such as live monitoring of
events, and after-the-fact forensics searches.
This guide is a quick reference for installing and setting up a new
Honeywell Rapid Eye DVR system.
Agreement, contains the License Agreement for how