Avaya 9620 User Manual page 23

Basic rules of operation
General key controls
• Deleting characters with the "Back" softkey:
If the cursor is to the right of the text entered, the "Bksp" key has a backspace
function (the characters entered are deleted from right to left).
• If the cursor is in the middle of the text, characters are entered in front of the
cursor position.
• In phone book entries, the first letter of a word is automatically capitalized. You
can use the "#" key to switch between upper and lower case within a word.
Getting to know your telephone
23