Avaya 9620 User Manual page 3

Contents
Reactivating phone number and charge display ............................................... 32
Cutting in on another call* ................................................................................. 33
Ending cut-in* ................................................................................................... 33
Making calls remotely via the system* .............................................................. 34
Answering calls ...................................................................................................... 35
When you are called ......................................................................................... 35
When another telephone receives a call (pick-up call) ..................................... 36
Putting a call on hold ........................................................................................ 36
Making calls without the handset ........................................................................... 37
Hearing the caller through the speaker (monitoring) ........................................ 37
Making a call with the handset on-hook (handsfree) ........................................ 37
Continuing a call handsfree with the handset off-hook ..................................... 38
Handsfree - continuing the call with the handset ............................................. 38
Handsfree - ending the call .............................................................................. 38
Making several connections ................................................................................... 39
Forwarding additional callers ............................................................................ 39
Answering an additional call (second call) ........................................................ 40
Consultation during a call (refer-back) .............................................................. 40
Speaking to parties alternately ......................................................................... 41
Forwarding additional callers ............................................................................ 41
Three-way conference ...................................................................................... 42
Multiple conference* ......................................................................................... 45
Diverting calls ......................................................................................................... 52
Diverting all calls for your telephone ................................................................. 52
Diverting calls if your line is busy* .................................................................... 53
Diverting internal calls after a certain amount of time* ..................................... 53
Diverting external calls after a certain amount of time* .................................... 53
Setting up and activating the double call destination* ...................................... 54
Disabling call diversion ..................................................................................... 54
Changing call diversion remotely* .................................................................... 55
Automatic call diversion .................................................................................... 56
Answering calls elsewhere (follow-me)* ................................................................. 59
Preparing follow me on your own telephone ..................................................... 59
Activating follow me at a different telephone .................................................... 59
Deactivating follow me on your own telephone ................................................ 59
Deactivating follow me at a different telephone ................................................ 60
Making calls with ease
Editing the call log .................................................................................................. 62
Symbols in the call log ...................................................................................... 62
Filtering call log displays: Redial, call list, completed calls ............................... 63
Dialing an entry from the call log ...................................................................... 63
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