AT&T SB67010 PSTN Installation Manual page 107

Synapse Installation Guide
Probable Cause
The device was configured
on another network or has
returned to the system after
being deleted from the
system.
The maximum number of that
type of device has been
reached.
The same Deskset extension
number already exists.
The device screen displays Synchronizing.
Probable Cause
Not enough time has
elapsed.
This device is the first
Synapse device on the
network.
The devices are on different
subnets.
The device may have been
configured on another
network.
Troubleshooting
Corrective Action
Reset to factory defaults by using a paper clip to

press and hold the RESET button for more than
five seconds. See "Reconnecting a Deskset to the
System" on page 100
Gateway or ATA to the System" on page
A device must be removed from the network and

deleted from the system before another device
can be added.
Reset the Deskset to factory defaults without the

network cable connected. Use a paper clip to
press and hold the RESET button for more than
five seconds.
Corrective Action
The device may display Synchronizing for a few

seconds. This is normal and does not indicate a
problem.
Connect another Synapse device to the network.

If you use static IP addresses, ensure that the first

three octets of the device IP address matches the
IP addresses of the other system devices. For
more information, see the Synapse Installation
Guide.
Power cycle the Deskset by unplugging the

power cord and plugging it back in.
If power cycling does not work, back up your

Deskset and reset to factory defaults.
a. Back up the Deskset. See
Deskset to the System" on page
b. Unplug the LAN cable.
c. Press the RESET button for at least five
seconds.
d. Restore your settings after the Deskset
restarts.
106
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or "Reconnecting a
102.
"Reconnecting a
100.