Related Manuals for AT&T Synapse SB67070 SIP
Summary of Contents for AT&T Synapse SB67070 SIP
- Page 1 ® Synapse SB67070 SIP Gateway from AT&T Configuration Guide ® For Use with AT&T Business in a Box Over IP Flexible Reach Service Issue 1 February 20, 2012...
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Page 2: Table Of Contents
TABLE OF CONTENTS Introduction ..................... 3 Special Notes....................3 Emergency 911/E911 Services Limitations and Restrictions....... 3 Special Notes/Unsupported SIP Features ............3 Overview ......................4 SB67070 SIP Gateway Features ..............5 Tested Components ..................5 Call Flow ....................6 Configuration Guide ................... 7 Software Version Compatibility .............. -
Page 3: Introduction
® System for AT&T Business in a Box (BIB) over IP Flexible Reach Service. Specifically, this guide describes how to configure the Synapse SB67070 SIP Gateway for BIB over IP Flexible Reach Service.Documents related to this configuration guide include: ... -
Page 4: Overview
3 Overview This configuration guide assumes that your Synapse system is installed and that users are able to make internal (Deskset to Deskset) calls. A Synapse System must include one of more of the following devices: Desksets (SB67030/031 and/or SB67020 Desksets). The system supports up to 100 Desksets. -
Page 5: Sb67070 Sip Gateway Features
3.1 SB67070 SIP Gateway Features A LAN 10/100 BaseT Ethernet port connects to the existing Synapse network. A four-line LCD display with four hard keys provides status information, such as the device IP address, and allows basic network configuration and firmware upgrades. ... -
Page 6: Call Flow
3.3 Call Flow Inbound Call Flow: 1. A PSTN phone originates a call to an AT&T IP Flexible Reach service number. 2. The PSTN routes the call to the AT&T IP Flexible Reach service network. 3. The AT&T IP Flexible Reach service routes the call to Synapse System at Customer Site. 4. -
Page 7: Configuration Guide
4 Configuration Guide This section describes how to configure the SIP Gateway Account Settings to support AT&T’s IP Flexible Reach Service. 4.1 Software Version Compatibility Systems with software versions 2.0.0 and later support the features described in this guide. All Gateways and Desksets must have the same software versions installed. ... -
Page 8: Configuring Synapse For Ip Flexible Reach Service
4.2 Configuring Synapse for IP Flexible Reach Service The Synapse WebUI allows you to configure the SIP Gateway for IP Flexible Reach Service. 4.2.1 Logging In to Synapse as Administrator To access the Synapse WebUI and log in: 1. Connect your computer to the same IP subnet as the Synapse system, or ensure that devices on different subnets are able to communicate. - Page 9 Page 9 of 16...
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Page 10: Configuring The Sip Gateway
4.3 Configuring the SIP Gateway To configure SIP Account Settings: 1. In the navigation menu at left, click SIP Gateway Settings. The SIP Account Settings page appears. 2. Select SIP Trunking as the Account Type. 3. Select Create New Account, or select an account to edit. If you have already created an account, a Delete Account button appears. - Page 11 b. Enter the Account Name. The SIP account name appears on the Dial Plan Settings page and the Trunk Reservation page. c. For Max Calls, enter the number of simultaneous call sessions you purchased. The maximum value is 16. Setting the Max Calls to a value that is less than the current number of Trunk Reservations for the SIP Account will generate an error.
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Page 12: Configuring The Dial Plan
The SIP Gateway uses the audio codecs in the order they are listed on a per call basis. You can choose codecs based on the speed versus audio performance required. 8. Click Apply to save your changes. The SIP Gateway Registration LED should turn green when the SIP Gateway has successfully registered to AT&T IP Flexible Reach Service. - Page 13 exclude a trunk by selecting it, then clicking < Remove. You may want to exclude a trunk if it is being used for a fax line or a door phone line, for example. move a trunk up or down the priority list by selecting it, then clicking or . 3.
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Page 14: Troubleshooting
5 Troubleshooting Note: For customer service, repair, replacement, or warranty service, and all questions about this product, visit our web site at www.telephones.att.com/smb 1 (888) 916-2007 1 (888) 883-2474 or call . In Canada dial 5.1 Device Log If you have trouble with your system and you require customer service, they may need the device log for troubleshooting purposes. -
Page 15: General Troubleshooting Topics
3. It takes a minute for the file to generate. A pop-up box then asks you where to save the file on your computer. After the download is complete you should provide the file to the installer or customer service. 5.2 General Troubleshooting Topics SIP Gateway REG LED is RED or SIP Registration status on the WebUI is Unknown. - Page 16 Calls on the SIP Gateway terminate unexpectedly. Cause Action Issues with SIP account settings. Make sure that your SIP account is registered. The REGISTRATION LED on the SIP Gateway front panel should be solid GREEN and the Registration Status on the WebUI SIP Account Settings should show Registered.