Other Deskset Features - AT&T SB67030 User Manual

Synapse SB67030/031 Deskset & Accessories User's Guide

Other Deskset Features

Other Desksets do not appear in the extension list.
Probable Cause
The Deskset is not connected
to the same subnet as the
other Desksets.
You are unable to record a greeting.
Probable Cause
Call Appearance mode
only — The selected Deskset
is set up to forward all calls.
There is no key so you cannot forward messages to a Distribution list.
DistrList
Probable Cause
The
DistrList
present unless the
Distribution List feature is
enabled and you have
created at least one
Distribution List.
Your Deskset soft keys have changed.
Probable Cause
The highlight bar has moved
to another line on the
screen.
Troubleshooting
Corrective Action
Verify that the first two sections of the IP address

(the portion before the second "dot") match the
IP addresses of the other Desksets or that the
subnets are set up to communicate with each
other. Press MENU –> 4 at a Deskset to find the
IP address.
If the other Desksets have been assigned static IP

addresses, you may have to assign your Deskset
a static IP address to match the other Desksets.
Corrective Action
Disable the call forwarding on the selected

Deskset. Press
Select a different Deskset on which to record the

greeting.
Corrective Action
key is not Log into the WebUI and click

Voicemail Distribution. Enable Voicemail
Distribution, and create one or more Distribution
Lists.
Corrective Action
None. The soft keys reflect the call state and

Deskset functions. They change depending on
which line is highlighted.
For example, there may be a held call, an active
call, or an incoming call on the screen. To view
the soft keys for that call, move the highlight bar
by pressing
235
Back to Contents
.
CallFwd
 
or .