AT&T SB67030 User Manual page 236

Synapse SB67030/031 Deskset & Accessories User's Guide
You are unable to add an entry to the Quick-Dial list.
Probable Cause
If you have an SB67030/031
Deskset, all six Quick-Dial
entries have been used.
Your SB67030/031 Deskset
has been configured for Call
Queue. The Quick-Dial key
and Quick-Dial list are
unavailable.
If you have an SB67020
Deskset, the system
administrator must configure
one or more Programmable
Feature Keys as Quick Dial
keys before they can be
used.
You are unable to locate the Cordless Handset from the Deskset.
Probable Cause
The Cordless Handset's
battery is dead.
The Cordless Handset is out
of range or not registered.
You deregistered the
Cordless Handset on the
Handset, but the Deskset still
indicates it is registered.
Troubleshooting
Corrective Action
Edit Quick-Dial entries on the Deskset to write

over an existing entry:
a. Press the button to the right of
b. Press to add or edit a Quick-Dial
Edit List
entry.
Edit Quick-Dial entries on the WebUI to write over

an existing entry:
a. Log in to the WebUI and click
Quick Dial Keys.
b. Edit the Quick-Dial entries.
c. Click .
See your system administrator if you need to use

Quick Dial instead of Call Queue.
Ask your system administrator to configure one

or more Quick-Dial keys for your Deskset.
Corrective Action
Charge the Cordless Handset battery.

If does not appear on the Deskset Idle
 LocateHS
screen, then the Cordless Handset is not
registered. Register the Handset at the Deskset.
Press MENU –> 2 –> 6 –> 1 
–> .
Register
Deregister the Cordless Handset on the Deskset.

On the Deskset, press MENU –> 2 –> 6. If the
Handset is registered, the screen indicates
1. Handset (Registered). Press 1 –>
to deregister the Handset.
236
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.
DeReg