Konica Minolta bizhub 362 User Manual page 290

9
Problem
ImageReceiver was
not started.
The message
"Number of Scanner
Keys reached maxi-
mum." appears.
The message "Scan-
ner key name has
invalid character."
appears.
The message "Incor-
rect IP address" ap-
pears.
The message "Cur-
rently this command
not accepted." ap-
pears.
The message "Failed
to write image file"
appears.
The message "Image
folder not found" ap-
pears.
The message "Corre-
spondence from
printer is illegal" ap-
pears.
Data is not automati-
cally printed.
9-12
Cause
TCP/IP is not ready.
Since ImageReceiver was
started up during the previous
uninstallation, then reinstalled
without restarting the compu-
ter, ImageReceiver may have
been deleted after restart.
Six IP Scanner scan buttons
have already been pro-
grammed.
Characters other than the
standard characters cannot
be used in button names.
Letters are entered into the IP
address.
While communicating with the
copier, for example, while
programming or deleting a
button, the next transmission
is performed.
There is not enough space in
the save destination.
There is a problem with the
drive of the save destination.
The specified folder does not
exist.
An old version of IP Scanner is
used.
The setting for automatic
printing is not specified in the
Scanner Settings dialog box.
Data is not sorted into the
folder specified for automatic
printing.
The setting to open images in
ImageReceiver has not been
specified.
Troubleshooting
Remedy
Open Network and Dial-up Connec-
tions in Windows, add the Microsoft
TCP/IP protocol, and then restart the
computer.
Uninstall IP Scanner, and then re-in-
stall it.
Delete any unnecessary buttons.
Specify a button name that contains
only the standard characters.
Specify the IP address in the format
xxx.xxx.xxx.xxx.
Wait until the current connection is cut
(until the message "Currently this func-
tion is not available. Try again later."
disappears from the taskbar at the bot-
tom of the window) before performing
the next operation.
Change the save destination or create
some free space on the drive.
Change the save destination.
• Check the name of the storage fold-
er.
• Change the name of the storage
folder.
Install the newest version of IP Scan-
ner.
To print automatically by scanning with
an IP Scanner button, select "Yes" be-
side "Automatic Print" in the Scanner
Settings dialog box.
To print automatically with a one-touch
dial button, check that data is sorted
into the folder specified for automatic
printing.
Select "Save received images" in Im-
ageReceiver.
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