Placing Calls On Hold; Holding Calls - Comdial Imression 2022S Reference Manual

GCA70–226

Placing Calls On Hold

4
Placing Calls On Hold
4.1

Holding Calls

You can place a call on hold and pick it back up a short time later. With a
regular hold, you can either pick up the held call at your telephone or
another user can pick the call up at another telephone that shares the held
call line with your telephone. With an exclusive hold condition, you or
another user must pick up the held call at your telephone; no other
telephone has access to it. You can answer and place on hold a call that is
on a line that does not appear at your telephone (a call that is parked or
transferred to you, for instance). Typically, your intercom light will flash
to let you know you have a call on hold.
After a call has been on hold for the period of time (set by the system
installer), the system will cause four quick tone bursts to sound at your
telephone, and speed up the flash rate of the line button light. If the call
is on exclusive hold, it will revert to manual hold recall after a timeout
period.
When you answer a call on a group intercom and place it on hold, the
system keeps the call on hold on the group intercom. This means that
you or any other user can pick up this call at any station that has access
to the group intercom.
The installer can add a directed station hold feature to your telephone.
With this feature, you can pick up the held call that has been on hold the
longest length of time at another telephone. This feature also allows you
to place a call on hold at another telephone in a manner that makes that
call appear to have been on hold there for a longer period of time than
any other held call.
LCD Speakerphone Reference Manual 4 – 1