Nortel Meridian Installation And Administration Manual page 179

October 2001
IF Symptom
There is no dial tone when
pressing either the host calling
or local calling keys.
Lamps or indicators are not lit
after completion of a Meridian
Digital Telephone IP Adapter
unit power cycle.
Lamps or indicators do not
reflect the true status of the
telephone.
Meridian Digital Telephone IP Adapter Installation and Administration Guide
THEN What to do
1 Check the IP network to ensure the
following:
The IP network is not down.
!
Traffic is being routed between the
!
Meridian Digital Telephone IP Adapter
unit and RLC on the host PBX.
2 Contact your telecom administrator.
There might be problems at the host
PBX.
1 Check all cable connections to and from
the Meridian Digital Telephone IP
Adapter unit to ensure that they are all
securely connected.
2 Check the IP network and ensure that:
it is not down
!
traffic is being routed between the
!
Meridian Digital Telephone IP Adapter
unit and RLC on the host PBX
3 PING the RLC from the Meridian Digital
Telephone IP Adapter unit to verify IP
network connectivity.
It is possible that there is a synchronization
error between the Meridian Digital
Telephone IP Adapter unit and the host
PBX. Contact your telecom network
administrator.
Troubleshooting
155