Digital Telephone; Symptom Descriptions - Nortel Meridian Installation And Administration Manual

October 2001

Digital telephone

This section identifies some problems that can occur on the digital telephone,
and describes what to do to resolve them.

Symptom descriptions

If you are having trouble with digital telephones, perform troubleshooting as
described in the following tables, according to whether this is a first-time
installation.
Symptom
There is no dial tone when
pressing either the host calling
or local calling keys and this is
a first-time installation
Meridian Digital Telephone IP Adapter Installation and Administration Guide
What to do
1 Ensure that the Meridian Digital
Telephone IP Adapter unit completed its
power-up cycle successfully. If it did, the
Status LED remains lit.
2 Verify the connections between the
telephone network and the Meridian
Digital Telephone IP Adapter unit.
3 Use Configuration Manager to verify
that the following configuration is correct
on the Meridian Digital Telephone IP
Adapter unit:
IP address
!
subnet mask
!
IP gateway
!
RLC's IP address
!
4 Verify the security IDs of both the
Meridian Digital Telephone IP Adapter
unit and the RLC, if a security ID is
required to authenticate connection
attempts.
Troubleshooting
153