Before You Begin; Identifying Why A Problem Occurred - Nortel Meridian Installation And Administration Manual

Troubleshooting

Before you begin

The questions listed in this section can help you determine the proper course of
action for addressing your problem.

Identifying why a problem occurred

If you experience problems in setting up or running your Meridian Digital
Telephone IP Adapter unit, identify the problem first, using the table provided
below.
Question
Is this a new
installation?
Did the Meridian Digital
Telephone IP Adapter unit
work, then suddenly stop
working?
150
IF you
answered THEN do the following
yes
no
yes
no
Meridian Digital Telephone IP Adapter Installation and Administration Guide
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
"Using Configuration Manager's
PING," on page 163.
Answer the next question.
Answer the next question.
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
"Using Configuration Manager's
PING," on page 163.
Standard 1.1