Check Message" Printouts - Konica Minolta BIZHUB 190F User Manual

Maintenance and Troubleshooting

16.2.4 "Check Message" printouts

When there is a problem with a fax call and your machine detects an error, it
produces an error printout headed by the words "Check Message". This
printout lists the follow-ing information about the fax transaction:
The resulting error code (See "Error code" on page 16-26.)
-
A communications error message (See "What error messages can
-
mean," below.)
The TTI (or phone number) of the fax machine with which your machine
-
had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of
things. Here is a brief summary:
Error message
Check condition of remote fax.
Repeat transmission.
Line is busy.
Check received documents.
Memory full.
Dialing number is not set.
Stopped.
bizhub 131f/190f
Possible meanings
• Remote machine malfunctioned
• No Handshake signals from remote fax
• Wrong phone number reached
• Poor phone line conditions No Handshake signals from re-
mote fax Document misfeed or miscount
Unable to reach remote machine after attempting specifed
number of redial tries
• Remote machine line was busy
• Remote machine line didn't answer
• Remote confirmation signal not received from remote fax
• Poor line conditions caused a poor image
• Remote fax memory is full
• Stored phone number failed to dial properly
• Someone pressed [Stop] at the remote fax in the
• middle of the Handshake
16
16-25