Copying Problems - Canon FAX-L290 User Manual

Toner may be low or unevenly distributed.
• Redistribute the toner inside the toner cartridge (1 p. 12-7). If the problem persists,
replace the toner cartridge (1 p. 12-7).
I Cannot receive using Error Correction Mode (ECM).
The other party's fax machine may not support ECM.
• If this is the case, the document is received without ECM.
ECM may be disabled.
• Make sure ECM on your FAX is enabled (1 ECM RX, p. 14-7).
• Contact the other party to check if ECM on their fax machine is enabled.
I Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad connection.
• Lower the reception speed (1 RX START SPEED, p. 14-10).
The other party's fax machine may not be functioning properly.
• Contact the other party and have them check that their fax machine is functioning
properly.

Copying Problems

I Cannot make copies.
The document may not be loaded correctly.
• Make sure the document is loaded correctly in the ADF (1 p. 4-3).
• Make sure the operation panel is closed.
The document may not meet the requirements for the FAX.
• Make sure you load documents that meet the requirements for the FAX (1 p. 4-2).
I MEMORY FULL appears in the LCD when making multiple
copies.
The FAX's memory is full.
• Print, send, or delete any documents stored in memory (1 p. 9-5) to free up space in
the FAX's memory, then start again.
The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not,
make the desired number of copies one at a time as needed.
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For additional troubleshooting, see Printing Problems, p. 13-18.
Chapter 13
13-17
Troubleshooting