Canon FAX-L2000IP Quick Reference Manual
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Canon FAX-L2000IP Quick Reference Manual

Canon FAX-L2000IP Quick Reference Manual

Canon fax machine quick reference guide fax-l2000, fax-l2000ip
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FAX-L2000/L2000IP
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  • Page 1 Canon FAX-L2000/L2000IP Quick Reference Guide...

  • Page 2: Quick Reference Guide

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.

  • Page 3: Table Of Contents

    Basic Operations Chapter 4 Maintenance Chapter 5 Troubleshooting Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 4 For the FAX-L2000IP Only ........
  • Page 5 Parts of the Machine ..........1-17 Front View.
  • Page 6 Using Speed Dialing ..........3-21 One-Touch Speed Dialing .

  • Page 7: Preface

    Thank you for purchasing the Canon FAX-L2000/L2000IP. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. This manual focuses on the basic operation of all functions of your machine. Refer to the other manuals for in-depth instructions not described in this manual, or if you want to learn more about advanced functions.

  • Page 8: Legal Notices

    Legal Notices Laser Safety This Product is certificated as a Class laser product under EN60825-1:1994. This means that the Product does not produce hazardous laser radiation. Since radiation emitted inside the Product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 9: International Energy Star Program

    No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc. ®...

  • Page 10: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 11: Legal Limitations On The Usage Of Your Product And The Use Of Images

    Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.

  • Page 12: Important Safety Instructions

    If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects...

  • Page 13: Power Supply

    Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames Power Supply WARNING Do not damage or modify the power cord.

  • Page 14: Handling

    If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. CAUTION Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.

  • Page 15: Maintenance And Inspections

    Maintenance and Inspections WARNING When cleaning the machine, disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.

  • Page 16: Consumables

    When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

  • Page 17: Chapter 1 Before You Start Using This Machine

    • If you have the 500 sheet optional paper cassette installed, call your local authorized Canon dealer when moving the machine.

  • Page 18: Unpacking: Have You Got Everything

    Unpacking: Have You Got Everything? As you unpack the machine, save the carton and packing material in case you want to move or ship the machine in the future. Ask someone to help you remove all the items from the box. CAUTION Lifting the main unit requires two people.
  • Page 19 Take out the document output tray, document feeder tray, documentation and destination labels, telephone line and power cord, and FX7 Toner Cartridge in its protective bag. Remove the four polystyrene plastic blocks positioned on top of the main unit. Document Output Tray Document Feeder Tray *The shapes of the power cord and telephone line will differ depending on the country of purchase.
  • Page 20 Lift and remove the top carton. Lift the main unit by gripping the handles on its right and left sides. (See “Moving the Machine”, on p. 1-1.) Handle Unpacking: Have You Got Everything? Main Unit Main Unit Handle...

  • Page 21: For The Fax-L2000/L2000Ip

    For the FAX-L2000/L2000IP Check each item against this list as you remove it from the box. • One main unit • One document feeder tray Remove the tape on the back of the tray before attaching it to the main unit. •...

  • Page 22: For The Fax-L2000Ip Only

    • Two sheets of destination labels • Two sheets of cassette handling precaution label • One FX7 Toner Cartridge For the FAX-L2000IP Only • Two CD-ROMs • One Setup Guide Consumable • Canon FX7 Toner Cartridge NOTE For optional equipment available, see Chapter 1, “Before You Start Using This Machine”, in the Reference Guide.

  • Page 23: Removing The Shipping Material

    Removing the Shipping Material All shipping material must be removed. The shipping material is attached inside the main unit and inside the paper cassettes to protect delicate parts from vibrations during shipping. Shipping Tape Remove all shipping tape from the unit. Packaging Material Inside the Machine Gently lift the ADF cover, and remove the protective packing material from inside the feeder area.

  • Page 24: Packaging Material From The Paper Cassettes

    Close the ADF cover. Open the printer cover. Remove the shipping tape of the MP tray and the printer cover. Close the printer cover. Packaging Material from the Paper Cassettes If your machine comes with more than one paper cassette, you can use this procedure for each one.
  • Page 25 Remove the shipping tape. Set the paper cassette down on a flat, stable surface. Remove the tape and orange key attached to the paper cassette. To remove the orange key: While pressing down on the bottom metal plate with one hand, turn the orange key counter-clockwise to pull it out. Removing the Shipping Material...

  • Page 26: Protective Plastic Sheet

    Select your language from the supplied cassette handling precaution label and stick it to the part of the paper cassette indicated in the illustration below. Reinsert the paper cassette into the machine. For more details on how to reinsert the paper cassette into the machine, see step 6 of “Paper Cassettes”, on p.

  • Page 27: Assembling The Machine

    Follow the instructions in this section to help you assemble the machine, and prepare it for full operation. Installing the Toner Cartridge Install only a Canon FX7 Toner Cartridge in your machine. CAUTION Installing any other type of cartridge in this machine could damage the machine and void your warranty.
  • Page 28 While holding the cartridge by the ends, rock it gently five or six times to distribute the toner evenly inside the cartridge. Place the cartridge on a stable, flat, clean surface, and snap the tab on the side to detach it from the cartridge. As you steady the cartridge with one hand, remove the tape by gently pulling the plastic tab straight out with your other hand.
  • Page 29 Insert the cartridge in the direction indicated by the arrow, with the FX7 toner label on the cartridge facing up. Gently slide the toner cartridge into the machine until it is completely down and in a level position. CAUTION To avoid pinching your fingers between the toner cartridge and the machine, grip the cartridge as shown below.

  • Page 30: Attaching The Document Output Tray

    Close the printer cover. IMPORTANT Attaching the Document Output Tray IMPORTANT 1-14 Assembling the Machine If the printer cover does not close completely, do not force it down. Remove the toner cartridge and insert it again. To avoid exposing the light-sensitive drum, never leave the printer cover open. The machine will not operate if the printer cover is not closed completely.

  • Page 31: Attaching The Document Feeder Tray

    Attaching the Document Feeder Tray NOTE Remove the tape on the back of the tray before attaching it to the main unit. Slide one side into position first, then the other side. Turning the Power ON Connect the power cord to the power socket on the back of the main unit.
  • Page 32 NOTE • There is no power switch on the main unit. • The message below appears while it takes a few seconds for the machine to warm up. • When you connect the power cord to an AC outlet for the first time after purchase, •...

  • Page 33: Parts Of The Machine

    Parts of the Machine The illustrations below are those of the FAX-L2000/L2000IP with the optional handset kit installed. Front View Parts of the Machine 1-17...
  • Page 34 a Document Feeder Tray Holds documents for scanning. b Document Extension Tray Open to support long documents during scanning. c Document Guides Adjust to the width of the document. d ADF (Automatic Document Feeder) Cover Provides access to help you clear paper jams, and clean the scanning area.

  • Page 35: Rear View

    Rear View a Face-Up Tray Holds printed documents after they are ejected from the machine. b Power Socket Connect the power cord here. c Telephone Line Jack (L1) Connect the telephone line here. d Handset Jack Connect the optional handset or an extension telephone.

  • Page 36: Operation Panel Parts And Functions

    Operation Panel Parts and Functions This section provides you with the names and functions of the operation panel keys, and explains all the parts on the operation panel. One-Touch Panels Closed 1-20 Operation Panel Parts and Functions On Line Job Alarm Menu PRT.Message...
  • Page 37 a Printer Operation Panel These keys control the printing function of the machine. For details, see the PCL Printer Guide. For the FAX-L2000, the installation of the optional FAX-L2000 Printer Kit is necessary to use these keys. 1 2 3 (Counter Check) Press to check the counter information.

  • Page 38: One-Touch Panels Opened

    u Directory Enables you to search for fax/telephone numbers by the name under which they are registered for speed dialing, and then use the number for dialing. v Monitor Press to check the fax transmission or copying status. w Delete File Deletes documents waiting in memory for sending.
  • Page 39 Memory or Direct Sending mode. If you want to use the optional stamp feature, call your local authorized Canon dealer, and request the installation of the stamp feature. r Transfer Switches the machine in and out of the Transfer mode.

  • Page 40: Using The Menus And Operation Panel Keys

    Using the Menus and Operation Panel Keys This section provides a brief overview on how to use the operation panel keys to open menus, make selections, and register data. General Guidelines for Registering Information Always keep these points in mind while you are using the menus: •...

  • Page 41: Open A Menu And Select An Item

    Press [ ] or [ ] to display the name of the desired menu title. There are eight Additional Functions menu items for Data Registration. ADDITIONAL FUNCTIONS 1.PAPER SETTINGS NOTE • Displaying menu names with [ ] or [ ] is rotational. If you press [ ] with the last menu name displayed, the display rotates to the first menu name.

  • Page 42: Entering Names For Registration

    Entering Names for Registration When you come to a step that requires entering a name for data registration, follow the procedure below. In a display that requires a name entry, the letter or number in the upper right corner of the LCD display tells you the entry mode.

  • Page 43: Correcting A Mistake

    If the next letter you want to enter is under a different key, just press that key to move the cursor to the right, and enter the first letter of that group. For example, if you want to enter the word <Canon>: Press b until you see an upper case <C>...

  • Page 44: Operation Panel Key Summary Table

    Operation Panel Key Summary Table When you come to a step where you must enter a number or name for data registration, refer to the table below. Keys for Registering Information WXYZ Space Delete (Clear) (Stop) 1-28 Using the Menus and Operation Panel Keys Description The search keys display the next or previous menu item.

  • Page 45: Setting The Display Language And Country

    Setting the Display Language and Country When you connect the power cord to an AC outlet for the first time, you need to select the language for the LCD display. For some countries, you also need to select the country where you are using the FAX-L2000/2000IP.
  • Page 46 NOTE • If your country name does not appear, select <OTHERS>. • To check the settings made by the country selection, you can print the User's Data List. • You can change the display language or country setting using the Common Settings 1-30 Setting the Display Language and Country (See Chapter 12, “Printing Report and Lists”, in the Facsimile Guide.)

  • Page 47: Chapter 2 Documents And Print Media

    Documents and Print Media This chapter describes how to place original documents, the types of documents you can load on the machine, the types of paper you can use with the machine, and how to load them. Setting a Document This section explains how to place your documents on the machine.

  • Page 48: Setting The Document On The Machine

    NOTE The document guides on the document feeder tray can be adjusted to fit the width of nonstandard size paper. For best results, all of the sheets in the stack should be of the same width. Although the document guides on the document feeder tray indicate that 11" x 17" paper (279 mm) can be placed in the document feeder tray, the effective scanning width is up to A4 paper (208 mm).
  • Page 49 Adjust the document guides to fit the width of your document. IMPORTANT Do not set the document guides so tight against the sides of the document, that the document bends. Make sure the document is below the load limit marks for A4/LTR sizes.

  • Page 50: Adjusting The Scan Settings

    NOTE Adjusting the Scan Settings Canon’s original UHQ (Ultra High Quality) imaging technology enables you to send documents or make copies that are very close to the quality of the original document. For best results, adjust the scan settings for special documents before sending or copying.
  • Page 51 [Resolution]: Adjusts the resolution for documents with fine text and thin lines. The higher the resolution, the higher the output quality, but the slower the scanning speed. When copying, the resolution is fixed to [Ultra Fine]. Ultra Fine: Eight times the Standard resolution. Super Fine: Four times the Standard resolution.

  • Page 52: Loading Paper

    The paper cassette can be adjusted to hold standard A or B series paper or inch-size paper, and can hold up to approximately 250 sheets of paper. For high-quality printouts, we recommend using Canon standard 60 to 105 g/m Whenever you change the paper size, you have to adjust the paper size setting for the paper cassette using the PAPER SETTINGS menu.
  • Page 53 Pull out the paper cassette from the main unit. Confirm that the paper guides inside the paper cassette are set to the size of the paper you are loading. If the setting is correct, proceed to step 3. If the setting is not correct, set the paper guides to match the size of the paper that you are loading.
  • Page 54 Before you load a stack of paper into the paper cassette, tap the leading edge of the paper stack on a flat surface so that the edges are evenly aligned. Press down the inside plate of the paper cassette. Load the stack of paper into the paper cassette with the side you want to print on face down.
  • Page 55 IMPORTANT Make sure that the stack of paper is below the paper limit marks and hooks at the back of the cassette. Press the paper stack down to make sure it has a clearance of approximately 1 mm from the hook of the paper size rear guide. Reinsert the paper cassette into the main unit.

  • Page 56: Setting The Paper Size For The Paper Cassettes

    Setting the Paper Size for the Paper Cassettes This section describes the procedure to set the size of the paper you load in the paper cassettes. Each time you change the size of the paper you load in the paper cassettes, it is necessary to change the paper size setting using the CASSETTE menu in the PAPER SETTINGS menu.

  • Page 57: Chapter 3 Basic Operations

    Basic Operations CHAPTER This chapter describes what you should know before using this machine for faxing, and the flow of basic fax operations. We also show you the basic procedures for using the machine as a copier. For detailed information on all fax/copying functions, see the Facsimile Guide.

  • Page 58: Registering The Sender Information (Tx Terminal Id)

    By now you have all had a chance to become familiar with your new By now you have all had a chance to become familiar with your new Canon fax units and are ready to set up a reliable, economical Canon fax units and are ready to set up a reliable, economical communications network that offers many exciting features.

  • Page 59: Registering The Current Date And Time

    NOTE For documents that you receive, you can turn ‘ON’ the RX PAGE FOOTER feature which displays the date, time received, transaction number, and page number in the lower right corner of the document. (See Chapter 11, “Summary of Important Settings,” in the Facsimile Guide.) Registering the Current Date and Time Follow this procedure to set the current date and time.

  • Page 60: Registering The Machine's Telephone Number And Unit Name

    Press [OK]. The message <DATA ENTRY OK> appears on the LCD display for a few seconds. Press Registering the Machine’s Telephone Number and Unit Name Follow this procedure to register the number of your own machine, and register your name or company’s name.
  • Page 61 Press [ ] or [ ] until <1.TEL LINE SETTINGS> appears [OK]. USER FUNCTIONS 1.TEL LINE SETTINGS Press [ ] or [ ] until <1.USER TEL NO.> appears TEL LINE SETTINGS 1.USER TEL NO. Enter the unit’s telephone number (up to 20 digits) using the numeric keys The unit’s telephone number is the telephone number of your own machine.
  • Page 62 LCD display you should see the letter A. This means you are in the upper case letter entry mode. Press switch the entry mode. For more details, see “Entering Names for Registration”, on p. 1-26. CANON DIV. The message <DATA ENTRY OK> appears on the LCD display for a few seconds. Press Registering the Sender Information (TX TERMINAL ID) press [OK].

  • Page 63: Checking And Setting The Telephone Line

    Checking and Setting the Telephone Line If you are not sure what type of telephone line you have, check with your local telephone company. To operate the machine, you must know if the machine is connected to a tone or rotary pulse line.
  • Page 64 Press [ ] or [ ] to select <TOUCH TONE> or <ROTARY PULSE> TEL LINE TYPE If you want to select the transmission speed, press [ ] or [ ] until <3.TX START SPEED > appears TEL LINE SETTINGS NOTE Press [ ] or [ ] to select the desired transmission speed press [OK].

  • Page 65: Sending Documents

    Sending Documents This section explains how to dial a number for faxing. Using Regular Dialing When you come to a step that requires dialing a number, you can dial the number with the keys on the numeric keypad, just like you would when dialing a telephone number. This is called “regular dialing”.
  • Page 66 Press The machine starts scanning the first page into memory. NOTE 3-10 Sending Documents (Start). To cancel sending a document or fax jobs, press instructions on the LCD display. For details, see Chapter 3, “Sending Documents”, in the Facsimile Guide. (Stop) or [Monitor] follow any...

  • Page 67: Overview Of Sending Methods

    Manual Sending enables you to talk to the other party before you send the document. This method is useful if the operator of the other fax machine must manually prepare the fax machine to receive your document. For instructions explaining how to use manual sending, see Chapter 3, “Sending Documents”, in the Facsimile Guide.

  • Page 68: Messages Displayed After Pressing The Start Key

    Specify the destination. You can specify the destination using regular dialing, one-touch speed dialing, coded speed dialing, access code dialing, group dialing, or directory dialing. (See “Using Regular Dialing”, on p. 3-9, “Using Speed Dialing”, on p. 3-21, or “Using Directory Dialing”, on p. 3-25.) NOTE Press The machine starts scanning the first page into memory.

  • Page 69: Direct Sending

    Direct Sending NOTE Direct Sending scans and sends each page one at a time. With Direct Sending, you can watch each page as it is scanned and sent. Although Direct Sending is slower than Memory Sending, you can use Direct Sending if you need to send an urgent document ahead of other documents stored in memory.
  • Page 70 Overview of Sending Methods (Start). 123 4567 0012 CANON CANADA P.001 When sending a small-sized document, such as a document of STMT size paper, the document may remain in the automatic document feeder after sending. As a result, this document might be sent again with the next sender’s document. Therefore, when sending a small-sized document, make sure that the document does not remain in the automatic document feeder after sending.

  • Page 71: What Is Speed Dialing

    What Is Speed Dialing? Speed dialing enables you to streamline and customize dialing procedures by registering a telephone number and other important settings so you can start a document transmission while pressing only a few keys. The four methods of speed dialing include: One-Touch Speed Dialing One-touch speed dialing enables you to start a document transmission by pressing only one key.

  • Page 72: Setting Up Speed Dialing

    Setting Up Speed Dialing This section explains how to set up the two speed dialings: One-Touch Speed Dialing, and Coded Speed Dialing. NOTE For instructions explaining how to set up Group Dialing and Access Code Dialing, see Chapter 2, “Using Speed Dialing”, in the Facsimile Guide. One-Touch Speed Dialing Follow this procedure to register a telephone number for one-touch speed dialing.
  • Page 73 NOTE If the Network Kit (optional for the FAX-L2000) is installed on your machine, the following display appears when you press 1-TOUCH SPD DIAL 1.TEL# REGISTRATION Press [ ] or [ ] until the one-touch speed dialing key’s number that you want to register appears You can also specify a one-touch speed dialing key by closing the appropriate one-touch speed dialing panel and pressing the one-touch speed dialing key that you want to register.

  • Page 74: Coded Speed Dialing

    [OK]. For more information on how to enter names, see “Entering Names for Registration”, on p. 1-26. CANON U.S.A NY The message <DATA ENTRY OK> appears on the LCD display for a few seconds. This completes the minimum settings for registering a one-touch speed dialing key.
  • Page 75 Press [ ] or [ ] until <2.CODED SPD DIAL> appears [OK]. ADD. REGISTRATION 2.CODED SPD DIAL NOTE If the Network Kit (optional for the FAX-L2000) is installed on your machine, the following display appears when you press CODED SPD DIAL 1.TEL# REGISTRATION Press using the numeric keys...
  • Page 76 [OK]. For more information on how to enter names, see “Entering Names for Registration”, on p. 1-26. CANON CANADA The message <DATA ENTRY OK> appears on the LCD display for a few seconds. This completes the minimum settings for registering a coded speed dialing code.

  • Page 77: Using Speed Dialing

    Using Speed Dialing Follow the procedures in this section to use the speed dialing: One-Touch Speed Dialing, and Coded Speed Dialing. If you forget where a number is registered, you can find it and dial it with directory dialing. (See “Using Directory Dialing”, on p. 3-25.) NOTE For instructions explaining how to use Group Dialing and Access Code Dialing, see Chapter 2, “Using Speed Dialing,”...
  • Page 78 SET DOCUMENT NOT REGISTERED 3-22 Using Speed Dialing 123 4567 10 CANON U.S.A.NY 0003 P.001 To start scanning immediately, press seconds before it starts to scan. This timeout feature can be turned ‘OFF’. (See Chapter 11, “Summary of Important Settings”, in the Facsimile Guide) The machine does not dial the number registered for the one-touch speed dialing key until you place your documents for sending.

  • Page 79: Coded Speed Dialing

    After five seconds, the machine starts to send the document. TEL= 012 CANON CANADA If you are using Direct Sending, you will see a series of brief, alternating messages that tell you the machine is dialing, calling, then transmitting the document.
  • Page 80 NOTE 3-24 Using Speed Dialing To start scanning immediately, press seconds before it starts to scan. This timeout feature can be turned ‘OFF’. (See Chapter 11, “Summary of Important Settings,” in the Facsimile Guide.) The machine does not start dialing until you place your documents for sending. If you dial the code before you place your documents, the machine prompts you to set your documents.

  • Page 81: Using Directory Dialing

    Using Directory Dialing Follow this procedure to look up the other party’s name and retrieve the number for dialing. This feature is convenient when you know the other party’s name, but cannot recall the one- touch speed dialing key, the code for coded speed dialing, or group dialing where the number is registered.
  • Page 82 Press [ ] or [ ] to scroll through the other names SOUTHWEST NOTE With the telephone number you want to dial displayed, press [OK] Sending starts. TRANSMIT SCANNING 3-26 Using Directory Dialing The names for one-touch speed dialing numbers are prefixed with two digits, and the names for coded speed dialing numbers are prefixed with an asterisk ( ) and three digits.

  • Page 83: Receiving Documents

    Receiving Documents You can receive document transmissions automatically or manually. This section explains the Automatic Receive mode. NOTE To use Manual Receive mode, it is required to install the optional handset kit or connect an extension telephone to answer telephone calls. For instructions explaining how to receive documents manually, see Chapter 4, “Receiving Documents,”...
  • Page 84 • The toner cartridge has run out of toner while printing a document: REPLACE CARTRIDGE Open the printer cover and replace the toner cartridge. As soon as you close the cover, the machine returns to the Standby mode and the remainder of the document in memory starts printing automatically. (See “Changing the Toner Cartridge”, on p.

  • Page 85: Making Copies

    Making Copies Follow this procedure to use the machine as a copier. NOTE Before you set your document on the machine for copying, see the guidelines to check your document. (See “Preparing the Document”, on p. 2-1.) Place your documents on the machine. For details on how to place your documents, see “Setting the Document on the Machine”, on p.
  • Page 86 NOTE Enter the number of copies (01 to 99) using the numeric keys. COPY CASSETTE 1 NOTE Press Copying starts. SCANNING COPY NO. NOTE 3-30 Making Copies In order to select ‘MP TRAY’, MP TRAY must be set to ‘USE’ from the PAPER SETTINGS menu.

  • Page 87: Chapter 4 Maintenance

    Maintenance This chapter describes how to change the toner cartridge, and perform routine cleaning. Changing the Toner Cartridge When the toner runs low in the toner cartridge, the message <REPLACE CARTRIDGE> is displayed. NOTE • The machine may be set to continue printing or store the remainder of a document being received into memory.
  • Page 88 Open the printer cover, remove the old cartridge, and discard it. WARNING • Do not incinerate the cartridge. Scattered toner powder is highly flammable. • Do not burn or throw used toner cartridges into open flames, as they may cause CAUTION •...

  • Page 89: Periodic Cleaning

    Periodic Cleaning Follow these simple procedures to keep the machine clean and operating smoothly. Before you clean the machine, print all of the documents received and stored in memory. Cleaning the Transfer Guide Area Disconnect the power cord of the main unit from the power source.
  • Page 90 Using a dry, lint-free cloth, wipe any dust off the silver metal plate of the transfer guide. While holding the green label, flip the transfer guide up to its full extent. Wipe the edge of the transfer guide with a soft, clean cloth, to remove toner and paper dust from both sides of the transfer guide.

  • Page 91: Cleaning The Scanning Area

    Reinsert the toner cartridge into the main unit. Close the printer cover, lower the document output tray and document feeder tray. Then, connect the power cord of the main unit to the power source. Cleaning the Scanning Area Periodically check the scanning glass, the white scanning strip, and rollers. If the underside of the ADF (Automatic Document Feeder) cover or the scanning glass is dirty, the documents you send may look dirty.
  • Page 92 Gently open the top unit of the ADF cover, as shown in the illustration below. CAUTION • Be sure not to open the ADF cover fully to the extent that the lower unit is lifted, as Release the top unit of the ADF cover by pushing the hook inside with your finger or a pencil.
  • Page 93 Open the top unit of the ADF cover, and clean all the rollers. Use a dry cloth to wipe clean the underside of the ADF cover and to wipe up the paper dust around the rollers. Rollers Gently close the top unit of the ADF cover until you hear it lock. CAUTION •...
  • Page 94 While holding the ADF cover open with one hand, use one finger of your other hand to gently push in the black, plastic loop to separate it from the stub on the machine. Gently lift the ADF cover up to its full open position. Periodic Cleaning...
  • Page 95 Use a soft, dry cloth to wipe clean the scanning glass, the white strip above, the rollers, and the area around the scanning glass. Use a soft, dry cloth that will not scratch the scanning glass to wipe clean the underside of the ADF cover and to wipe up the paper dust around the rollers.
  • Page 96 Place the end of the black, plastic loop over the end of the stub, so that it stays in place. Close the ADF cover, and press down on it slightly until you hear it lock into place. Then, lower the document feeder tray. IMPORTANT •...

  • Page 97: Cleaning The Roller

    Cleaning the Roller If black streak appears on outputs, the fixing roller in the main unit may be dirty. In such a case, clean the roller. Load A4 size paper in the MP tray to clean the roller. IMPORTANT • Only A4 size paper can be used to clean the roller. NOTE •...
  • Page 98 Load a A4 size paper into the MP tray. Open all three one-touch speed dialing panels. Data Press [Data Registration]. Registration ADDITIONAL FUNCTIONS Press [ ] or [ ] until <7.ADJUST/CLEAN> appears [OK]. ADDITIONAL FUNCTIONS Press [ ] or [ ] until <1.ROLLER CLEANING> appears press [OK].

  • Page 99: Chapter 5 Troubleshooting

    Troubleshooting This chapter describes what to do in response to a paper jam in the main unit. For the other problems not described here such as an error code and error message display, refer also to the Troubleshooting section in the other manuals. Clearing Document Feed Jams To prevent frequent paper jams during document scanning, always check the pages before you feed them into the machine.
  • Page 100 Pull the document straight out to remove it. NOTE • Always open the ADF cover before you attempt to remove a jammed document. Close the ADF cover, and press down on it gently until you hear it lock into place. Clearing Document Feed Jams...

  • Page 101: Clearing Printer Feed Jams

    Clearing Printer Feed Jams Observe these guidelines when you are inspecting the machine for printer feed jams: • If the paper jam occurred as a result of a power failure, restore power to the main unit by reconnecting it to the power source before you follow the procedure below. •...

  • Page 102: Locating A Paper Jam

    Locating a Paper Jam A paper jam can occur in any of the following locations shown below. You should check each location for jammed paper, and remove it carefully. If a paper jam occurs in any of the areas shown below, use the table to direct you to the proper section to help you clear the jam. 2.

  • Page 103: Face-Up Tray Area

    Face-Up Tray Area Gently pull out the jammed paper. IMPORTANT • If the jammed paper cannot be easily removed, do not force it out. This happens when the trailing edge of the paper is still within the paper feed area. Follow the procedure from step 2 on p.
  • Page 104 Hold up the face-up tray slightly a to release the lock pin b c which is located on the right side of the tray. NOTE • When you release the lock pin on the face-up tray, be sure to firmly hold the face-up tray Remove the jammed paper.
  • Page 105 If you cannot see the edge of the paper: Pull the paper up using both hands. After the paper’s edge has rolled out, pull the paper forward carefully. IMPORTANT • If you cannot see the paper, check the imaging area. (See “Imaging Area”, on p. 5-8.) •...

  • Page 106: Imaging Area

    Close the face-up tray. The hooks automatically catch the lock pins. Imaging Area Lift the document feeder tray and document output tray. Open the printer cover, and remove the toner cartridge. IMPORTANT • Store the toner cartridge in its original protective bag to avoid exposure to light. •...

  • Page 107: Paper Cassettes Area

    If you do not see the edge of the paper, flip the transfer guide a up holding it by the green label, and remove the jammed paper After the paper’s back edge has come out, slowly pull the paper forward and out of the main unit.
  • Page 108 NOTE • If the paper does not come out easily, or you cannot grasp the edge of the paper easily, If you cannot see the edge of the paper: Lift the document feeder tray and document output tray, open the printer cover, and remove the toner cartridge.

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