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Copying problems ______________________________
❏ The fax does not make a copy.
• Determine if the problem is with the ink film and replace if necessary (see p. 8-4).
• Remove the document, stack it if necessary, and load it face up into the document feeder
correctly (see p. 1-9).
• Make sure the operation panel is closed.
• Make sure the ink film is installed properly (see p. 1-5).
❏ <MEMORY FULL> appears on the LCD when making multiple copies.
• Print or delete any documents stored in memory (see p. 8-14) to free up space in the fax's
memory, then start again.
• If you have any page fed out without being copied, simply try copying those pages again.
• Change the scanning resolution and try copying again.
• If multiple pages are being copied, separate the pages into smaller stacks. If not, make the
desired number of copies one at a time as needed.
For additional troubleshooting, see Print quality problems, p. 8-12.
Telephone problems____________________________
❏ You cannot dial.
• Make sure all line connections are secure (see p. 1-2).
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
3). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
• Make sure the fax is set for the correct telephone line type (see p. 1-10).
❏ The handset, telephone, or extension phone disconnects while you
are talking.
• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
3). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned
on.
❏ There is interference on the line.
• Make sure that mobile phones and cordless phones are not used near the fax.
8
8-11
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