Canon FAX-L290 User Manual

Canon FAX-L290 User Manual

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  • Page 2 • H12250 (FAX-L290) Copyright Copyright © 2002 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.
  • Page 3: Laser Safety Information

    High Speed Fax units allow transmission time of approximately three seconds* per page which results in reduced telephone line charges. * Approximately three seconds per page document transmission time based on Canon FAX Standard Chart No. 1 (Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions.
  • Page 4: Table Of Contents

    Contents Chapter 1: Introduction Type Conventions Used in This Guide..............1-2 Customer Support ....................1-3 Important Safety Instructions.................1-4 Chapter 2: Setting Up Unpacking the FAX ....................2-2 Removing Shipping Materials................2-4 Assembling the FAX ....................2-5 Making Connections ....................2-6 Connecting the Telephone Line Cord and External Devices ......2-6 Connecting the Power Cord................2-8 Setting the Language and Country................2-9 Main Components of the FAX................2-11...
  • Page 5 Chapter 5: Paper Handling Paper Requirements ....................5-2 Printable Area ....................5-3 Selecting Paper for Your FAX.................5-3 Loading Paper......................5-3 Selecting Face-Up or Face-Down Paper Delivery ..........5-4 Changing the Paper Size Setting................5-7 Adjusting the Toner Saver Setting................5-9 Chapter 6: Speed Dialling What is Speed Dialling? ..................6-2 Speed Dialling Methods..................6-2 Registering One-Touch Speed Dialling..............6-3 Registering Coded Speed Dialling.................6-8...
  • Page 6 Chapter 8: Receiving Faxes Receiving Methods ....................8-2 Receiving Faxes Automatically: FAX ONLY MODE ...........8-3 Setting FAX ONLY MODE................8-3 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ..8-5 Setting Fax/Tel Mode ..................8-5 Setting the Options for Fax/Tel Mode ............8-6 Receiving Faxes Manually: MANUAL MODE ............8-8 Setting MANUAL MODE................8-8 Receiving a Fax Manually ................8-8 Receiving With an Answering Machine: ANS.MACHINE MODE.....8-10...
  • Page 7 Chapter 10: Copying Documents You Can Copy ...................10-2 Making Copies .....................10-2 Making a Quick Single Copy................10-3 Chapter 11: Reports and Lists Summary of Reports and Lists ................11-2 ACTIVITY REPORT.....................11-3 TX (Transmission) REPORT ................11-4 MULTI TX/RX (Transaction) REPORT .............11-5 RX (Reception) REPORT ..................11-5 Chapter 12: Maintenance Periodic Cleaning....................12-2 Cleaning the FAX’s Exterior................12-2...
  • Page 8 Chapter 14: Summary of Settings Understanding the Menu System ................14-2 Printing a List to Check the Current Settings ..........14-2 Accessing the Menus ..................14-3 USER SETTINGS Menu ..................14-4 REPORT SETTINGS Menu .................14-5 TX (Transmission) SETTINGS Menu..............14-6 RX (Reception) SETTINGS Menu ...............14-7 PRINTER SETTINGS Menu ................14-8 POLLING BOX Menu ...................14-9 SYSTEM SETTINGS Menu ................14-10...
  • Page 9 Attaching the Handset to Your FAX ..............D-3 Maintaining Your Handset .................D-4 Appendix E: FAX-L290 Instructions Introduction......................E-2 Differences Between the FAX-L290 and FAX-L240 ..........E-2 Using Your Documentation ..................E-2 Unpacking the FAX-L290 ..................E-2 Connecting the FAX-L290 to Your PC ..............E-3 Print Media Requirements..................E-4 Printable Area....................E-4...
  • Page 10 Preface...
  • Page 11: Chapter 1: Introduction

    Chapter 1 Introduction Type Conventions Used in This Guide ...........1-2 Customer Support ..................1-3 Important Safety Instructions ..............1-4 Chapter 1 Introduction...
  • Page 12: Type Conventions Used In This Guide

    Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. Cautions tell you how to avoid actions that could injure you or damage your FAX. In order to use your unit safely, always observe these cautions. Notes provide advice on using your FAX more effectively, describe operating restrictions, and tell you how to avoid minor difficulties.
  • Page 13: Customer Support

    Chapter 13. If you cannot solve the problem or if you think your FAX needs servicing, contact your local authorised Canon dealer or the Canon help line. Chapter 1...
  • Page 14: Important Safety Instructions

    Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or the Canon help line. I Handling and Maintenance •...
  • Page 15 • Unplug the FAX from the wall outlet and contact your local authorised Canon dealer or the Canon help line in any of the following cases: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit.
  • Page 16: Power Supply

    If you notice anything unusual (smoke, strange odours, noises) around the FAX, unplug the unit immediately. Contact your local authorised Canon dealer or the Canon help line. • Do not allow anything to rest on the power cord, and do not place the unit where the cord will be walked on.
  • Page 17: Chapter 2 Setting Up

    Chapter 2 Setting Up Unpacking the FAX ...................2-2 Removing Shipping Materials..............2-4 Assembling the FAX.................2-5 Making Connections ................2-6 Connecting the Telephone Line Cord and External Devices....2-6 Connecting the Power Cord ..............2-8 Setting the Language and Country............2-9 Main Components of the FAX ...............2-11 Operation Panel..................2-12 Special Function Buttons..............2-12 Installing the Toner Cartridge..............2-13...
  • Page 18: Unpacking The Fax

    Unpacking the FAX Before unpacking your FAX, be sure to choose a suitable location for it (1 p. 1-5). Carefully remove all items from the box. You should have someone help you hold the box while you lift out the FAX and its protective packaging. Save the carton and packaging in case you need to transport the FAX in the future.
  • Page 19 If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately. • Important! Save your sales receipt for proof of purchase in case your unit requires warranty service. • If you have purchased the optional handset, see Appendix D for the items included.
  • Page 20: Removing Shipping Materials

    Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need to transport the unit in the future. Remove all shipping Use both hands to tapes from the FAX. gently open the operation panel (it only opens partially).
  • Page 21: Assembling The Fax

    Assembling the FAX Follow this procedure to assemble your FAX: Attach the paper Insert the tabs on the loading warning paper rest into the label to the left of the slots on the unit. multi-purpose tray. Slide the multi- purpose tray cover over the paper rest.
  • Page 22: Making Connections

    Making Connections Connecting the Telephone Line Cord and External Devices Your FAX has three jacks on the side for connection of the following: • Telephone line cord • Optional handset or telephone • Additional telephone, answering machine, or data modem If you only have one telephone line and plan to use your FAX for receiving both faxes and voice calls, you will need to connect the optional handset, a telephone, or an answering machine to your unit.
  • Page 23 • Canon cannot guarantee that all answering machines will be compatible with your unit, due to varying specifications. • If you have connected an external device to your FAX, be sure to set the correct receive mode (1 Chapter 8).
  • Page 24: Connecting The Power Cord

    Connecting the Power Cord Before connecting the power cord, see Power Supply, p. 1-6. Follow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector. Then connect the other end into a properly grounded 200—240 V AC three-prong outlet.* The FAX has no power switch, so its power is on as long as it is plugged in.
  • Page 25: Setting The Language And Country

    Setting the Language and Country* When you connect the power cord to an AC outlet for the first time, you need to select the language for the LCD display. For some countries, you also need to select the country where you are using the FAX machine. The FAX machine automatically switches the selectable settings and the default settings in the menus to suit the selected country.
  • Page 26 Press Set. DATA ENTRY OK The FAX enters standby mode. PUT IN CARTRIDGE 15:00 FaxOnly Once you have selected the language and country, these setting menus will not appear next time you connect the power cord. • To check the settings made by the country selection, you can print the USER’S DATA LIST (1 p.
  • Page 27: Main Components Of The Fax

    Main Components of the FAX MULTI-PURPOSE TRAY COVER PAPER REST SUPPORT TRAYS FACE-DOWN DELIVERY PAPER GUIDES SLOT MULTI-PURPOSE TRAY DOCUMENT GUIDES LATCH ADF (AUTOMATIC DOCUMENT FEEDER) FRONT COVER OPERATION PANEL PAPER DELIVERY SELECTOR FACE-UP DELIVERY SLOT DOCUMENT SUPPORT FX-3 TONER CARTRIDGE COMPARTMENT TRANSFER CHARGING ROLLER...
  • Page 28: Operation Panel

    Operation Panel The language used for the Operation Panel varies depending on the country of purchase. The following illustration shows the Operation Panel in English. • Receive Mode Button • Alarm Light • LCD • Resolution Button • Set Button •...
  • Page 29: Installing The Toner Cartridge

    Installing the Toner Cartridge This section describes how to install the toner cartridge in the FAX for the very first time. If you are replacing a used toner cartridge, see p. 12-7. Before installing the toner cartridge, be sure to read the following: •...
  • Page 30 Follow this procedure to install the toner cartridge in the FAX: Make sure the FAX is plugged in. Lift the latch and open the front cover. Do not open the front cover without lifting the latch since this may damage your unit. Remove the new FX-3 toner cartridge from its protective bag.
  • Page 31 Place and support the toner cartridge on a flat, clean surface, then gently pull on the plastic tab to remove the plastic seal. • Use a firm, even pull to avoid breaking the seal. SIDE VIEW PULL WITHIN THIS RANGE TOP VIEW PULL WITHIN THIS RANGE...
  • Page 32: Loading Paper

    Loading Paper This section explains how to load plain paper in the multi-purpose tray. For complete details on paper requirements and selecting paper for your FAX, see Chapter 5. Before loading paper, be sure to read the following: The laser printing process uses high temperatures to fuse toner to the paper. Use paper that will not melt, vaporise, discolour, or emit dangerous fumes at temperatures near 170°C.
  • Page 33 Follow this procedure to load a stack (maximum 10 mm stack height) of A4-size plain paper in the multi-purpose tray: Remove the multi-purpose tray cover from the FAX. Prepare a stack of paper by tapping it on a flat surface to even its edges. Open the paper guides to the approximate width of the stack.
  • Page 34: Testing The Fax

    Replace the multi-purpose tray cover. • Be sure to replace this cover to prevent dust accumulating inside the unit. Adjust the paper delivery selector if necessary (1 p. 5-4). Your FAX is now ready to print. Testing the FAX Once you have assembled the FAX, installed the toner cartridge, and loaded paper, you can make sure the FAX is printing properly by making several copies of a document (1 p.
  • Page 35: Chapter 3 Registering Information

    Chapter 3 Registering Information Guidelines for Entering Numbers, Letters, and Symbols.....3-2 Correcting a Mistake................3-4 Registering Sender Information..............3-5 What is Sender Information?..............3-5 Entering the Date and Time ..............3-6 Registering Your FAX Number and Name ..........3-6 Setting the Telephone Line Type .............3-8 Dialling Through a Switchboard..............3-9 Registering the R Button ................3-9 Setting the Summer Time ..............3-11...
  • Page 36: Guidelines For Entering Numbers, Letters, And Symbols

    Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want: If you pause for more than 60 seconds between entering data, the unit will automatically return to standby mode.
  • Page 37: Entering Letters

    I Changing Between Number and Letter Modes Press T to select number mode (:1), uppercase letter mode (:A), or lowercase letter mode (:a). (Number mode) (Uppercase letter mode) (Lowercase letter mode) I Entering Letters Press T to switch to uppercase letter mode (:A) or lowercase letter mode (:a).
  • Page 38: Correcting A Mistake

    Use ¬ or ® to move the cursor under CANEN the incorrect character. Press the numeric button that contains CANON the correct letter, to enter it over the incorrect character. • If you are unsure which button to press for the letter you want, see p. 3-2.
  • Page 39: Registering Sender Information

    Registering Sender Information What is Sender Information? When you receive a fax, the name of the person or company who sent you the fax, their fax/telephone number, and the date and time of transmission may be printed in small type at the top of each page. This information is called the Sender information or the Transmit Terminal Identification (TTI).
  • Page 40: Entering The Date And Time

    Entering the Date and Time Follow this procedure to set the current date and time: Open the one-touch speed dial panel. Press Data Registration. DATA REGSTRATION Press Set three times. USER SETTINGS • The date and time currently set for your FAX are displayed.
  • Page 41 Use ∂ or ¨ to select UNIT UNIT TELEPHONE # TELEPHONE #. Press Set. TEL= Use the numeric buttons to enter your TEL= 123 4567 fax/telephone number (max. 20 digits, including spaces). • To enter a space, press Space. Spaces are optional but make the number easier to read.
  • Page 42: Setting The Telephone Line Type

    Setting the Telephone Line Type Before using your FAX, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. Follow this procedure if you need to change the telephone line type setting: Open the one-touch speed dial panel.
  • Page 43: Dialling Through A Switchboard

    Dialling Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your FAX is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then the number of the party you are calling. To facilitate this procedure, you can register the PBX access type and the outside line access number under the R button so that you only need to press this button before dialling the fax/telephone number you want to reach.
  • Page 44 I If you selected HOOKING in step 8: Press Set. REPORT SETTINGS Press Stop to return to standby mode. 15:00 FaxOnly I If you selected PREFIX in step 8: Press Set. Use the numeric buttons to enter the 123456 outside line access number (max. 19 digits).
  • Page 45: Setting The Summer Time

    Setting the Summer Time* Some countries adopt the summer time system that shifts the clock time ahead or back according to the change in seasons. You can select if the time information in your FAX changes to match your country’s summer time system and set the day and time when the summer time begins and ends.
  • Page 46 I If you selected ON in step 8: Press Set three times. BEGIN DATE/TIME MONTH MARCH Use ∂ or ¨ to select the month APRIL in which the summer time starts. Press Set twice. WEEK LAST WEEK Use ∂ or ¨ to select the week FIRST WEEK in which the summer time starts.
  • Page 47 Press Set three times. END DATE/TIME MONTH OCTOBER Use ∂ or ¨ and Set to select the month, week, day of the week, and time when the summer time ends, as in steps 10 to 16 for the BEGIN DATE/TIME settings. (e.g. OCTOBER LAST WEEK, SUNDAY and 03:00) Press Set.
  • Page 48 3-14 Registering Information Chapter 3...
  • Page 49: Chapter 4 Document Handling

    Chapter 4 Document Handling Document Requirements .................4-2 Scanned Area of a Document ..............4-2 Loading Documents .................4-3 Adding Pages to the Document in the ADF ...........4-4 Chapter 4 Document Handling...
  • Page 50: Document Requirements

    Document Requirements The documents you load in the ADF for sending and copying must meet the following requirements: One-page document Multipage document of the same thickness and weight Max. 216 mm × Approx. 1 m Max. 216 × 355.6 mm Size (W ×...
  • Page 51: Loading Documents

    Loading Documents Follow this procedure to load documents in the ADF: Adjust the document guides to the width of the document. Gently insert the top of the document, face down, in the ADF until you hear a beep. • Tap multipage documents on a flat surface to even the edges before inserting them in the ADF.
  • Page 52: Adding Pages To The Document In The Adf

    Adding Pages to the Document in the ADF If you need to add pages to your document in the ADF, wait until the last page starts feeding, then load up to 30 additional pages (10 legal size). The last and first page should overlap by about 2.5 cm.
  • Page 53 Chapter 5 Paper Handling Paper Requirements.................5-2 Printable Area..................5-3 Selecting Paper for Your FAX ..............5-3 Loading Paper...................5-3 Selecting Face-Up or Face-Down Paper Delivery .........5-4 Changing the Paper Size Setting ............5-7 Adjusting the Toner Saver Setting ............5-9 Chapter 5 Paper Handling...
  • Page 54: Paper Requirements

    Paper Requirements You can load the following paper in the multi-purpose tray: Size (W × L) Paper Size Setting Weight Quantity Min. 92.4 × 127 mm 64–90 g/m Max. stack height: 10 mm Max. 216 × 356 mm 1 sheet: 64–105 g/m (Approx.
  • Page 55: Printable Area

    Printable Area The shaded area shows the printable MAX. 4 mm area of A4-size paper. FEED DIRECTION MAX. 10 mm MAX. 4 mm MAX. 5 mm Selecting Paper for Your FAX Follow these guidelines when selecting paper: • To prevent paper jams in the multi-purpose tray, do not use any of the following: –...
  • Page 56: Selecting Face-Up Or Face-Down Paper Delivery

    Selecting Face-Up or Face-Down Paper Delivery I Paper Path Understanding how paper feeds through the FAX will help you determine which paper delivery slot is appropriate for the task you are performing. First, the paper travels to the toner cartridge where a laser beam “draws” the print image on the drum, which in turn applies toner to the paper.
  • Page 57: Selecting Paper Delivery

    I Selecting Paper Delivery Before selecting paper delivery, be sure to take note of the following: • Always set the paper delivery selector before printing (1 below). • Changing paper delivery while the unit is printing will cause problems. Wait for the printout to exit the unit completely before changing paper delivery.
  • Page 58 You can also use face-up delivery when copying or receiving a large number of pages. In this case, place the FAX near the edge of a table so that the pages can fall away from the unit and avoid blocking the face-up delivery slot.
  • Page 59: Changing The Paper Size Setting

    Changing the Paper Size Setting The multi-purpose tray is factory-set for loading A4-size paper. If you want to load a different paper size (1 p. 5-2), follow this procedure to change the paper size setting: Open the one-touch speed dial panel. Press Data Registration.
  • Page 60 Use ∂ or ¨ to select the custom paper size setting. • You can select from the following: – CUSTOM1/LONG (Default) – CUSTOM2/SHORT • For details on the paper sizes above, see p. 5-2. Press Set. ECONOMY PRT Press Stop to return to standby mode. 15:00 FaxOnly Paper Handling...
  • Page 61: Adjusting The Toner Saver Setting

    Adjusting the Toner Saver Setting By enabling the toner saver setting, you can reduce toner consumption of the toner cartridge by approximately 30% to 40%. This will extend the toner cartridge life. By enabling this setting, print quality will be reduced. For highest print quality, disable this setting.
  • Page 62 5-10 Paper Handling Chapter 5...
  • Page 63: Chapter 6 Speed Dialling

    Chapter 6 Speed Dialling What is Speed Dialling?................6-2 Speed Dialling Methods .................6-2 Registering One-Touch Speed Dialling ..........6-3 Registering Coded Speed Dialling............6-8 Registering Group Dialling ..............6-13 Using Speed Dialling................6-16 Sending a Document With Speed Dialling ...........6-16 Making a Telephone Call With Speed Dialling........6-17 Printing Speed Dialling Lists..............6-18 Chapter 6 Speed Dialling...
  • Page 64: What Is Speed Dialling

    What is Speed Dialling? Instead of having to dial a fax or telephone number using regular dialling (i.e. with the numeric buttons), you can simplify the dialling procedure by registering the fax/telephone number for speed dialling. This will reduce the number of buttons you need to press to dial the fax/telephone number, making it convenient for frequently dialled numbers.
  • Page 65: Registering One-Touch Speed Dialling

    Registering One-Touch Speed Dialling By registering a fax/telephone number under a one-touch speed dialling button, you can simplify dialling of that number to the press of a single button. When you register one-touch speed dialling, you will: – assign one of the 24 one-touch speed dialling buttons for the fax/telephone number you want to register.
  • Page 66 Press Set twice. DATA ENTRY OK NAME Use the numeric buttons to enter a Canon EUROPA name for the one-touch speed dialling button (max. 16 characters, including spaces). • If you are unsure how to enter characters, see p.
  • Page 67 This completes the basic one-touch speed dialling settings. To continue registering other one- touch speed dialling buttons, press Data Registration and repeat the procedure from step 5. -or- To end registering one-touch speed 15:00 FaxOnly dialling buttons, press Stop to return to standby mode.
  • Page 68 If you selected REGULAR TX in step 15: Press Set. Press Stop to return to standby mode. 15:00 FaxOnly If you selected PSWD/SUBADDRESS in step 15: The other party’s fax machine may require an ITU-T standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine.
  • Page 69 Press Set. To continue registering other one- touch speed dialling buttons, repeat the procedure from step 5. -or- Press Stop to return to standby mode. 15:00 FaxOnly • Use the destination labels provided with your FAX to label the one-touch speed dialling buttons.
  • Page 70: Registering Coded Speed Dialling

    Registering Coded Speed Dialling By registering a fax/telephone number under a coded speed dialling code, you can simplify dialling of that number to pressing Coded Dial and entering the registered two- digit code. When you register coded speed dialling, you will: –...
  • Page 71 Press Set twice. DATA ENTRY OK NAME Use the numeric buttons to enter a Canon Inc. name for the coded speed dialling code (max. 16 characters, including spaces). • If you are unsure how to enter characters, see p.
  • Page 72 Press Set. DATA ENTRY OK OPTIONAL SETTING This completes the basic coded speed dialling settings. To continue registering other coded A02= speed dialling codes, press Data Registration and repeat the procedure from step 7. -or- To end registering coded speed 15:00 FaxOnly dialling codes, press Stop to return...
  • Page 73 If you selected REGULAR TX in step 17: Press Set. A02= Press Stop to return to standby mode. 15:00 FaxOnly If you selected PSWD/SUBADDRESS in step 17: The other party’s fax machine may require an ITU-T standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine.
  • Page 74 Press Set. A02= To continue registering other coded speed dialling codes, repeat the procedure from step 7. -or- Press Stop to return to standby mode. 15:00 FaxOnly To check your entries, you can print a list of all the numbers and names registered for coded speed dialling ( p.
  • Page 75: Registering Group Dialling

    Registering Group Dialling If you frequently send documents to the same group of fax numbers, you can “group” these numbers under a one-touch speed dialling button or coded speed dialling code. You can then send to all the fax numbers in the group in one quick and simple operation.
  • Page 76 To register a group under a coded speed dialling code: Press Coded Dial, then use the A21= numeric buttons to enter the coded speed dialling code (00 to 99) under which you want to register the group. • If a coded speed dialling code has already been registered, CODED SPEED or GROUP DIAL appears.
  • Page 77 Press Set twice. NAME Use the numeric buttons to enter a Canon GROUP 2_ :1 name for the group (max.16 characters, including spaces). • If you are unsure how to enter characters, see p. 3-2.
  • Page 78: Using Speed Dialling

    Using Speed Dialling Once you have registered fax/telephone numbers for one-touch speed dialling (1 p. 6-3), coded speed dialling (1 p. 6-8), or group dialling (1 p. 6-13), you can begin to send documents or make telephone calls with speed dialling. Sending a Document With Speed Dialling Follow this procedure to send a document using one-touch speed dialling, coded speed dialling, or group dialling:...
  • Page 79: Making A Telephone Call With Speed Dialling

    Making a Telephone Call With Speed Dialling Follow this procedure to dial a telephone number registered for one-touch or coded speed dialling on your FAX: Make sure you have connected the optional handset or a telephone to the FAX (1 p. 2-6). Press Hook.
  • Page 80: Printing Speed Dialling Lists

    Printing Speed Dialling Lists To check the fax/telephone numbers and names registered for speed dialling, you can print the speed dialling lists. You may want to keep these lists near your FAX to refer to them when dialling. Follow this procedure to print speed dialling lists: Open the one-touch speed dial panel.
  • Page 81 1-TOUCH SPD DIAL LIST 1 1-TOUCH SPD DIAL LIST 2 (Detailed List) 6-19 Chapter 6 Speed Dialling...
  • Page 82 CODED SPEED DIAL LIST 1 CODED SPEED DIAL LIST 2 (Detailed List) 6-20 Speed Dialling Chapter 6...
  • Page 83 GROUP DIAL LIST 6-21 Chapter 6 Speed Dialling...
  • Page 84 6-22 Speed Dialling Chapter 6...
  • Page 85: Chapter 7 Sending Faxes

    Chapter 7 Sending Faxes Preparing to Send a Fax ................7-2 Documents You Can Fax ................7-2 Setting the Scanning Resolution ............7-2 Setting the Scanning Contrast..............7-3 Dialling Methods ..................7-4 Sending Methods..................7-5 Memory Sending ..................7-5 Manual Sending Via the Handset............7-6 Cancelling Sending ..................7-8 Redialling When the Line is Busy ............7-9 Manual Redialling ...................7-9 Cancelling Manual Redialling .............7-9...
  • Page 86: Preparing To Send A Fax

    Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading documents, see Chapter 4. Setting the Scanning Resolution You can set the scanning resolution of documents you send. The higher the resolution the higher the output quality at the other end, but the slower the transmission speed.
  • Page 87: Setting The Scanning Contrast

    Setting the Scanning Contrast You can adjust the degree of contrast at which your document is scanned for sending and copying. Adjust according to how light or how dark your document is. Follow this procedure to set the scanning contrast for sending and copying: Open the one-touch speed dial panel.
  • Page 88: Dialling Methods

    Dialling Methods There are several ways of dialling the fax number(s) you want to send to. They are as follows: • Regular Dialling Dial a fax number by using the numeric buttons, similar to dialling a telephone number. • One-Touch Speed Dialling Dial a fax number by pressing the one-touch speed dialling button (01 to 24) assigned to the fax number.
  • Page 89: Sending Methods

    • If you are connected to a PBX and need to first dial an outside line access number (“9”, for example), add a pause after that number by pressing Redial/Pause (1 p. 9-2). * Based on Canon FAX Standard Chart No. 1, standard mode. Chapter 7 Sending Faxes...
  • Page 90: Manual Sending Via The Handset

    Press Start/Copy to begin scanning for sending, or if you used speed dialling, wait a few seconds for the FAX to begin scanning automatically. • If you do not want the FAX to begin scanning automatically after a few seconds, disable the TIME OUT setting (1 p.
  • Page 91 Dial the other party’s fax/telephone number. TEL= 7654321 • For dialling methods, see p. 7-4. • If you make a mistake during dialling, Hook press or hang up the handset and start again from step 3. If you hear a high-pitched signal instead of a voice: Press Start/Copy to begin sending the document.
  • Page 92: Cancelling Sending

    Cancelling Sending Follow this procedure if you want to stop sending a document before transmission is completed: If you are sending a document using manual sending via the handset: Press Stop. • The transmission is cancelled. • The FAX prints an ERROR TX REPORT (1 p.
  • Page 93: Redialling When The Line Is Busy

    Redialling When the Line is Busy There are two methods of redialling: Manual redialling and Automatic redialling. This section explains these two methods. Manual Redialling Press Redial/Pause to dial the last number you dialled with the numeric buttons. (This starts redialling regardless of whether automatic redialling is enabled.) Cancelling Manual Redialling To cancel manual redialling, press Stop.
  • Page 94: Setting The Options For Automatic Redialling

    Press Stop. CANCEL? AYES #NO • The FAX asks you to confirm that you want to cancel automatic redialling. YES=(A) NO=(#) Press T to cancel redialling. • Redialling is not cancelled until you press T. • If you change your mind and want to continue redialling, press #.
  • Page 95 Use ∂ or ¨ to select the setting you want. • You can select from the following: – ON Enables automatic redialling. – OFF Disables automatic redialling. If you selected OFF in step 8: Press Set. TIME OUT Press Stop to return to standby mode. 15:00 FaxOnly If you selected ON in step 8:...
  • Page 96: Sending The Same Document To Several Fax Numbers (Sequential Broadcasting)

    Sending the Same Document to Several Fax Numbers (Sequential Broadcasting) This feature, also called Sequential Broadcasting, allows you to send the same document to several fax numbers in one operation. Simply load the document, enter the fax numbers, and the FAX will then scan the document into its memory and send the document to all the fax numbers you entered, one after the other.
  • Page 97 • You can enter the fax numbers in any order. • If you enter a wrong destination, press Clear, then enter the correct destination. • You must enter the second destination within five seconds of entering the first one. All subsequent destinations must be entered within 10 seconds.
  • Page 98: Delayed Sending

    Delayed Sending Your FAX allows you to scan a document into its memory and send it automatically to as many as 125 fax numbers at a preset time within the next 24 hours. This is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example.
  • Page 99 Enter up to 125 fax numbers you want to send to using any of the following methods: One-touch speed dialling: Press the one-touch speed dialling TEL=905 795 1111 button(s) you want. Coded speed dialling: Press Coded Dial, then use the numeric buttons to enter the two- digit code you want.
  • Page 100: Printing A Document Set For Delayed Sending

    Printing a Document Set for Delayed Sending Follow this procedure to print a document stored in memory for delayed sending: When you print a document stored in memory for delayed sending using the following procedure, the print is reduced to 90% of the original. Open the one-touch speed dial panel.
  • Page 101: Deleting A Document Set For Delayed Sending

    Deleting a Document Set for Delayed Sending Follow this procedure to delete a document stored in memory for delayed sending: Open the one-touch speed dial panel. Press Delayed Transmission. REGISTER Use ∂ or ¨ to select DELETE FILE. DELETE FILE Press Set.
  • Page 102 7-18 Sending Faxes Chapter 7...
  • Page 103 Chapter 8 Receiving Faxes Receiving Methods...................8-2 Receiving Faxes Automatically: FAX ONLY MODE ........8-3 Setting FAX ONLY MODE ..............8-3 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode..................8-5 Setting Fax/Tel Mode................8-5 Setting the Options for Fax/Tel Mode ..........8-6 Receiving Faxes Manually: MANUAL MODE .........8-8 Setting MANUAL MODE..............8-8 Receiving a Fax Manually ..............8-8 Receiving With an Answering Machine: ANS.MACHINE MODE..8-10...
  • Page 104: Receiving Methods

    Receiving Methods The FAX provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use Operation Requirements Details FAX ONLY MODE The FAX answers all Separate telephone p.
  • Page 105: Receiving Faxes Automatically: Fax Only Mode

    Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for fax use only, connect your FAX to this line and set FAX ONLY MODE. Your FAX will answer all calls as fax calls. Setting FAX ONLY MODE Press Receive Mode to select FAX ONLY MODE FAX ONLY MODE.
  • Page 106 Confirm that FaxOnly is displayed in 15:00 FaxOnly the LCD. • If FaxOnly is not displayed, press Receive Mode to select FAX ONLY MODE. After a few seconds, the LCD returns to standby mode. The FAX treats all incoming calls as fax calls. It receives faxes automatically and disconnects any voice calls.
  • Page 107: Receiving Both Faxes And Telephone Calls Automatically: Fax/Tel Mode

    Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you only have one telephone line for fax and telephone use and want your FAX to automatically switch between fax and voice calls. For this mode, you need to connect the optional handset or a telephone to your FAX (1 p.
  • Page 108: Setting The Options For Fax/Tel Mode

    Setting the Options for Fax/Tel Mode If you set Fax/Tel Mode, you can control precisely how the FAX handles incoming calls by adjusting the following settings: – RING START TIME setting: Adjust the time the FAX takes to check whether a call is from a fax machine or from a telephone (default: 8 seconds).
  • Page 109 Follow this procedure to set the Fax/Tel Mode options: Follow steps 1 to 9 on page 8-5. RING START TIME Press Set. 8SEC Use the numeric buttons to enter the 9SEC RING START TIME duration. • You can select from 0 to 30 seconds. •...
  • Page 110: Receiving Faxes Manually: Manual Mode

    Receiving Faxes Manually: MANUAL MODE Set this mode if you only have one telephone line that you use mainly for voice calls, and only occasionally to receive faxes. For this mode, you will need to connect the optional handset or a telephone to your FAX to be able to receive voice calls and also to manually activate reception of documents.
  • Page 111 I If you hear a beep tone or silence: Someone is trying to send you a fax. Press Start/Copy on your FAX and hang up to begin receiving the document. • If you are using the telephone and it is located away from your unit, dial 25 (the default remote receiving ID) on your telephone and hang up.
  • Page 112: Receiving With An Answering Machine: Ans.machine Mode

    Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to the FAX allows you to receive faxes and telephone messages while you are out. In ANS.MACHINE MODE, the FAX allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone.
  • Page 113: Receiving While Performing Other Tasks

    • Receiving is not cancelled until you press T. TX/RX NO. 5003 • If you change your mind and want to continue receiving, press #. * Based on Canon FAX Standard Chart No. 1, standard mode. 8-11 Chapter 8 Receiving Faxes...
  • Page 114 8-12 Receiving Faxes Chapter 8...
  • Page 115: Chapter 9 Special Features

    Chapter 9 Special Features Special Dialling ..................9-2 Entering Pauses in a Fax/Telephone Number........9-2 Switching Temporarily to Tone Dialling ...........9-3 Confirming a Dial Tone ................9-4 Dialling Through a Switchboard..............9-4 Documents Stored in Memory ..............9-5 Printing a List of Documents Stored in Memory ........9-5 Printing a Document Stored in Memory ..........9-6 Sending a Document Stored in Memory ..........9-7 Deleting a Document Stored in Memory ..........9-9...
  • Page 116: Special Dialling

    Special Dialling Entering Pauses in a Fax/Telephone Number You may need to enter pauses in a fax/telephone number in the following situations: – When you dial or register an overseas number. The length and position of the pause depends on the telephone system of your country. –...
  • Page 117: Switching Temporarily To Tone Dialling

    Switching Temporarily to Tone Dialling Many information services for banks, airline reservations, hotel reservations, etc., require tone dialling for their services. If your FAX is set for pulse dialling (1 p. 3-8), follow this procedure to set the unit temporarily for tone dialling: To talk to the other party, you will need to connect the optional handset or a telephone to your FAX (1 p.
  • Page 118: Confirming A Dial Tone

    Confirming a Dial Tone This feature allows you to set your FAX to listen for and detect a dial tone in the middle of a fax/telephone number before dialling the rest of the number. This is called Dial tone detection. Follow this procedure for dial tone detection during regular dialling or when registering a number for speed dialling: When you come to the step that...
  • Page 119: Documents Stored In Memory

    Documents Stored in Memory This section describes how to perform different operations with documents stored in memory. You will find instructions for printing a list of documents in memory, as well as procedures for printing, sending, and deleting documents stored in memory. Printing a List of Documents Stored in Memory The FAX can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document.
  • Page 120: Printing A Document Stored In Memory

    Printing a Document Stored in Memory Follow this procedure to print a document stored in memory: When you print a document stored in memory using the following procedure, the print is reduced to 90% of the original. Open the one-touch speed dial panel. Press Memory Reference.
  • Page 121: Sending A Document Stored In Memory

    Sending a Document Stored in Memory Follow this procedure to send a document received in memory: Open the one-touch speed dial panel. Press Memory Reference. DOC. MEMORY LIST Use ∂ or ¨ to select RESEND RESEND DOCUMENT DOCUMENT. Press Set. TX/RX NO.
  • Page 122 Regular dialling: Use the numeric buttons to enter the TEL= 2 887 0166 fax number you want, then press Set. • You can only enter one fax number this way. • If you enter a wrong destination, press Clear, then enter the correct destination.
  • Page 123: Deleting A Document Stored In Memory

    Deleting a Document Stored in Memory Follow this procedure to delete a document stored in memory: Open the one-touch speed dial panel. Press Memory Reference. DOC. MEMORY LIST Use ∂ or ¨ to select DELETE DELETE DOCUMENT DOCUMENT. Press Set. TX/RX NO.
  • Page 124: Polling

    • If the other party is using a Canon fax machine and their unit does not support subaddress/password transactions, ask them to set the polling ID on their fax machine to 255 or 11111111 binary.
  • Page 125 Follow this procedure to poll one or several fax machine(s): Open the one-touch speed dial panel. Press Polling. POLLING TX Use ∂ or ¨ to select POLLING RX. POLLING RX Press Set. Enter up to 125 fax numbers you want to poll using any of the following methods: One-touch speed dialling:...
  • Page 126: Cancelling Polling Receiving

    Cancelling Polling Receiving To cancel polling receiving, follow the same procedure as for cancelling receiving (1 p. 8-11). Polling Sending In polling sending, your FAX holds a document in its polling box so that other fax machines can retrieve it. You may find polling sending convenient in the following situations: –...
  • Page 127 Press Set three times. SETUP FILE FILE NAME Use the numeric buttons to enter a Canon Dpt.1_ name for the polling box (max. 24 characters, including spaces). • If you are unsure how to enter characters, see p. 3-2. Press Set twice.
  • Page 128 Press Set twice. ERASE AFTER TX Use ∂ or ¨ to select if the document remains in the FAX’s memory after it is polled. • You can select from the following: – ON The document in the polling box is deleted after it is retrieved by one fax machine.
  • Page 129: Scanning A Document Into The Polling Box

    Scanning a Document into the Polling Box Follow this procedure to store a document in the polling box so that other fax machines can retrieve it: You need to set up the polling box before you can scan a document into the polling box (1 p.
  • Page 130 Set. Press Set. Canon Dpt.1 To change the polling box settings, follow the procedure from step 6 on p. 9-13. If you selected DELETE FILE in step 6: Press Set.
  • Page 131: Restricting Use Of Your Fax

    Restricting Use of Your FAX By enabling this feature, you can prevent unauthorised use of your FAX to make calls and send faxes. Enabling Restriction of Your FAX Follow this procedure to enable restriction of your FAX: Open the one-touch speed dial panel. Press Data Registration.
  • Page 132: Cancelling Restriction Of Your Fax

    Press Stop to return to standby mode. 15:00 FaxOnly Restriction of your FAX is now enabled. No one can make calls or send faxes. (This setting does not restrict incoming calls or faxes.) Cancelling Restriction of Your FAX Follow this procedure to cancel restriction of your FAX: Open the one-touch speed dial panel.
  • Page 133 Press Set. PASSWORD Press Stop to return to standby mode. 15:00 FaxOnly Restriction of your FAX is now disabled. Anyone can make calls or send faxes. 9-19 Chapter 9 Special Features...
  • Page 134: Restricting Reception

    Restricting Reception By enabling this feature, you can restrict reception of faxes to only the numbers registered for speed dialling on your FAX. This feature is useful to prevent reception of unsolicited faxes (e.g. junk mail). Follow this procedure to enable or disable receiving restriction: Open the one-touch speed dial panel.
  • Page 135 Press Set. DATE SETUP Press Stop to return to the standby mode. 15:00 FaxOnly If you selected OFF in step 8: Press Set. DATE SETUP Press Stop to return to standby mode. 15:00 FaxOnly 9-21 Chapter 9 Special Features...
  • Page 136 9-22 Special Features Chapter 9...
  • Page 137: Chapter 10: Copying

    Chapter 10 Copying Documents You Can Copy ..............10-2 Making Copies ..................10-2 Making a Quick Single Copy ..............10-3 10-1 Chapter 10 Copying...
  • Page 138: Documents You Can Copy

    Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, see Chapter 4. Making Copies Follow this procedure to make copies: Adjust the paper delivery selector if necessary (1 p. 5-4). Load the document, face down in the MEMORY USED 0% ADF (1 p.
  • Page 139: Making A Quick Single Copy

    If you want to make multiple copies, COPY use the numeric buttons to enter the number of copies. • You can make up to 99 copies. The FAX copies at 400 × 300 dpi for single copies, and at 200 × 300 dpi for multiple copies.
  • Page 140 10-4 Copying Chapter 10...
  • Page 141: Chapter 11 Reports And Lists

    Chapter 11 Reports and Lists Summary of Reports and Lists .............11-2 ACTIVITY REPORT .................11-3 TX (Transmission) REPORT ..............11-4 MULTI TX/RX (Transaction) REPORT ..........11-5 RX (Reception) REPORT................11-5 11-1 Chapter 11 Reports and Lists...
  • Page 142: Summary Of Reports And Lists

    Summary of Reports and Lists The table below shows the lists and reports that can be printed from your FAX. Refer to the pages indicated for more details. Report or List Description Details USER’S DATA LIST Lists the current settings of your FAX and the p.
  • Page 143: Activity Report

    ACTIVITY REPORT The FAX is factory-set to automatically print an ACTIVITY REPORT after every 20 transactions. If you want to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: Open the one-touch speed dial panel. Press Report. ACTIVITY REPORT Press Set.
  • Page 144: Tx (Transmission) Report

    TX (Transmission) REPORT The FAX is factory-set to print a TX (transmission) REPORT only when an error occurs during sending. To change this setting, see TX REPORT, p. 14-5. If you set the FAX to print a report, a TX REPORT or an ERROR TX REPORT similar to the ones below, will be printed depending on the setting you select.
  • Page 145: Multi Tx/Rx (Transaction) Report

    MULTI TX/RX (Transaction) REPORT A MULTI TX/RX (transaction) REPORT similar to the one below, is printed when you send the same document to several fax numbers, or when you poll multiple fax numbers in one operation. RX (Reception) REPORT The FAX is factory-set not to print an RX (reception) REPORT even if an error occurs during reception.
  • Page 146 11-6 Reports and Lists Chapter 11...
  • Page 147: Chapter 12 Maintenance

    Chapter 12 Maintenance Periodic Cleaning ...................12-2 Cleaning the FAX’s Exterior..............12-2 Cleaning the FAX’s Interior..............12-3 Cleaning the Scanner Components .............12-5 Replacing the Toner Cartridge ..............12-7 12-1 Chapter 12 Maintenance...
  • Page 148: Periodic Cleaning

    Periodic Cleaning This section describes the necessary cleaning procedures for your FAX. Please note the following before cleaning your unit: • Be sure to disconnect the power cord before cleaning the FAX. Since documents in memory are erased when the power is disconnected, print or send any documents stored in memory before disconnecting the power cord (1 p.
  • Page 149: Cleaning The Fax's Interior

    Cleaning the FAX’s Interior To prevent toner powder and paper dust from accumulating inside the FAX and affecting print quality, clean the unit’s print area periodically. Follow this procedure to clean inside the FAX: Disconnect the power cord from the FAX. Lift the latch and open the front cover.
  • Page 150 When you are finished, reinsert the toner cartridge. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. •...
  • Page 151: Cleaning The Scanner Components

    Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the FAX. Use both hands to gently open the operation panel. • It only opens partially. While holding the operation panel open, clean these components: Separation guide and separation roller:...
  • Page 152 Use a clean, soft, dry, lint-free cloth to wipe any paper dust from the areas surrounding the separation roller (shaded area in the the illustration). SEPARATION ROLLER When you are finished, close the operation panel by pressing it down from the centre. •...
  • Page 153: Replacing The Toner Cartridge

    The only component of your FAX you will need to replace is the FX-3 toner cartridge. Although Canon manufactures many different toner cartridges, the FX-3 toner cartridge is the only one designed for use with your FAX. To purchase this toner cartridge, contact your local authorised Canon dealer or the Canon help line.
  • Page 154 Hold the toner cartridge by its handle and remove it from the FAX. • Discard the old toner cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used toner cartridge, simply follow the instructions included with your new FX-3 toner cartridge.
  • Page 155 Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. • Always hold the toner cartridge by its handle.
  • Page 156 12-10 Maintenance Chapter 12...
  • Page 157: Chapter 13 Troubleshooting

    Chapter 13 Troubleshooting Clearing Jams ..................13-2 Jams in the ADF...................13-2 Paper Jams...................13-3 Jams in the Paper Delivery Slots .............13-3 Jams Inside the Unit.................13-3 LCD Messages ..................13-8 Paper Feeding Problems..............13-13 Faxing Problems...................13-13 Sending Problems ................13-13 Receiving Problems................13-15 Copying Problems ................13-17 Telephone Problems................13-18 Printing Problems.................13-18 General Problems .................13-20 If You Cannot Solve a Problem............13-21...
  • Page 158: Clearing Jams

    ADF. If the paper does not pull out easily, do not force it. Contact your local authorised Canon dealer or the Canon help line. When you are finished, close the operation panel by pressing it down from the centre.
  • Page 159: Paper Jams

    Paper Jams When paper jams in the FAX, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Unit. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in the paper delivery slots: You do not need to unplug the FAX when clearing paper jams.
  • Page 160 Hold the toner cartridge by its handle and remove it from the FAX. • To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. HANDLE Move the paper release lever back. •...
  • Page 161 Locate the paper jam and clear it as explained on the following pages. z Multi-purpose tray area: Hold the unit steady and carefully pull the jammed paper straight out from the unit. • Do this carefully to prevent tearing the jammed paper.
  • Page 162 x Fixing assembly area: Top edge of the jammed paper in the fixing assembly: Push the jammed paper back q, then pull it carefully towards you to remove it w. The fixing assembly becomes extremely hot when the unit is in use.
  • Page 163 When you are finished, reinsert the toner cartridge. Hold the toner cartridge by its handle and insert it into the FAX as far as it will go, making sure that its tabs are aligned with the rails inside the unit. •...
  • Page 164: Lcd Messages

    LCD Messages The following messages are displayed in the LCD when the FAX is performing a task, or when it encounters an error. The error code appears in the ACTIVITY REPORT (1 p. 11-3). Message Error Code Cause Action AUTO REDIAL —...
  • Page 165 In either case, if the error does not clear, try unplugging the unit. Wait five seconds, then plug it back in. If the message remains in the LCD, contact your local authorised Canon dealer or the Canon help line. 13-9 Chapter 13 Troubleshooting...
  • Page 166 Message Error Code Cause Action CHK SUBADDR/PSWD #083/102 You attempted to send a Contact the other party to document or poll another check their settings. fax machine with the Change your settings if incorrect subaddress necessary (1 pp. 6-3, and/or password. 6-8, 9-10).
  • Page 167 Message Error Code Cause Action MEMORY USED nn % — Shows the percentage If you need more space, of memory currently wait for the unit to send in use. any faxes. Also, print, send, or delete any documents in memory you no longer need ( p.
  • Page 168 Message Error Code Cause Action REC’D IN MEMORY — The unit received the fax Load paper in the multi- in memory because purpose tray (1 p. 2-16), paper or toner ran out, or replace the toner cartridge a paper jam occurred (1 p.
  • Page 169: Paper Feeding Problems

    Paper Feeding Problems I Paper does not feed properly. The multi-purpose tray may contain too many sheets. • Make sure you load the correct quantity (1 p. 5-2). The paper may not be loaded correctly. • Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-16). I Multiple sheets feed together into the FAX.
  • Page 170 You dialled or have been provided with an incorrect number. • Dial the number again, or check that you have the correct number. The other party’s fax machine may be out of paper. • Contact the other party and ask them to make sure paper is loaded in their fax machine.
  • Page 171: Receiving Problems

    If none of these solutions solve the problem, unplug the FAX and wait for at least five seconds. Then plug it back in and try sending again. If you still cannot send, contact your local authorised Canon dealer or the Canon help line. Receiving Problems I Cannot receive a fax automatically.
  • Page 172 An error may have occurred during reception. • Check the LCD for an error message (1 p. 13-8). • Print an ACTIVITY REPORT and check for an error code (1 p. 11-3). The multi-purpose tray may be empty. • Make sure paper is loaded in the multi-purpose tray (1 p. 2-16). The other party’s fax machine may not send the CNG signal that tells your FAX that the incoming call is a fax call.
  • Page 173: Copying Problems

    Toner may be low or unevenly distributed. • Redistribute the toner inside the toner cartridge (1 p. 12-7). If the problem persists, replace the toner cartridge (1 p. 12-7). I Cannot receive using Error Correction Mode (ECM). The other party’s fax machine may not support ECM. •...
  • Page 174: Telephone Problems

    • Clear the paper jam (1 p. 13-3). • If the FAX has no paper jam, unplug the unit and wait five seconds, then plug it back in. If the Alarm light remains lit, contact your local authorised Canon dealer or the Canon help line.
  • Page 175 You may not have removed the plastic seal from the toner cartridge. • Make sure you install the toner cartridge properly (1 p. 2-13). The toner cartridge may need to be replaced. • Replace the toner cartridge (1 p. 12-7). I Printout does not match paper size.
  • Page 176: General Problems

    If the LCD remains blank, unplug the unit and wait five seconds, then plug it back in. If the LCD still remains blank, contact your local authorised Canon dealer or the Canon help line. 13-20...
  • Page 177: If You Cannot Solve A Problem

    Canon dealer or the Canon help line. Do not attempt to disassemble or repair the unit yourself. If you need to contact Canon directly, make sure you have the following information: • Product name FAX-L240 or FAX-L290 •...
  • Page 178: If A Power Cut Occurs

    If a Power Cut Occurs If power is suddenly lost due to a power cut or accidental unplugging, a built-in battery retains the FAX’s settings. However, any documents stored in memory will be lost. During a power cut, functions are limited as follows: •...
  • Page 179 Chapter 14 Summary of Settings Understanding the Menu System............14-2 Printing a List to Check the Current Settings ........14-2 Accessing the Menus ................14-3 USER SETTINGS Menu ................14-4 REPORT SETTINGS Menu ..............14-5 TX (Transmission) SETTINGS Menu .............14-6 RX (Reception) SETTINGS Menu ............14-7 PRINTER SETTINGS Menu..............14-8 POLLING BOX Menu................14-9 SYSTEM SETTINGS Menu..............14-10...
  • Page 180: Understanding The Menu System

    Understanding the Menu System The FAX menu system allows you to customise the way your unit operates. It consists of seven menus, each containing settings that control different functions of your FAX. Before adjusting any settings, you may want to print the USER’S DATA LIST to check the current settings (1 below).
  • Page 181: Accessing The Menus

    Accessing the Menus Follow this procedure to access the different menus: Open the one-touch speed dial panel. Press Data Registration. DATA REGSTRATION Press Set. USER SETTINGS Use ∂ or ¨ to select the menu you want. • You can select from the following: –...
  • Page 182: User Settings Menu

    USER SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 183: Report Settings Menu

    REPORT SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 184: Tx (Transmission) Settings Menu

    TX (Transmission) SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 185: Rx (Reception) Settings Menu

    RX (Reception) SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 186: Printer Settings Menu

    PRINTER SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 187: Polling Box Menu

    POLLING BOX Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 188: System Settings Menu

    SYSTEM SETTINGS Menu For details on accessing the settings below, see p. 14-3. The selectable settings and the default settings vary depending on the country where you have purchased the FAX. The values shown here are average values. For the default settings for your FAX, see Appendix B. Setting Description Sub-Settings...
  • Page 189 Setting Description Sub-Settings RX START SPEED 33600bps Selects the speed at which the FAX starts receiving. 14400bps 9600bps 7200bps 4800bps 2400bps COUNTRY SELECT* Selects the country where you are using the FAX to GERMANY automatically switch the selectable settings and the default settings to suit the selected country (1 p.
  • Page 190 14-12 Summary of Settings Chapter 14...
  • Page 191: Appendix A Specifications

    Appendix A Specifications General Specifications ................A-2 Facsimile ....................A-2 Copier ......................A-3 Telephone....................A-3 Printer......................A-3 Appendix A Specifications...
  • Page 192: General Specifications

    Approx. 7.7 seconds/page*** 16 × 1 Display Languages English/French/Spanish/German/Italian/Dutch/ Finnish/Portuguese/Norwegian/Swedish/Danish/ * This standard is applicable for Europe only. Slovene/Czech/Hungarian/Russian ** This standard is not applicable for Australia. *** Based on Canon FAX Standard Chart No. 1, standard mode. Specifications Appendix A...
  • Page 193: Copier

    600 × 600 dpi Reduction 70%, 80%, 90% Copy Speed Approx. 6 pages/minute No. of Copies Max. 99 copies * This feature is available for certain countries only. ** Based on Canon FAX Standard Chart No. 1, standard mode. Appendix A Specifications...
  • Page 194 Specifications Appendix A...
  • Page 195: Appendix B Default Settings For Each Country

    Appendix B Default Settings for Each Country Default Settings for Each Country ............B-2 UK, GERMANY, FRANCE, IRELAND............B-2 AUSTRALIA, HONG KONG, NEW ZEALAND, MALAYSIA, SINGAPORE ..................B-4 Appendix B Default Settings for Each Country...
  • Page 196: Uk, Germany, France, Ireland

    Default Settings for Each Country The default settings in the menus depend on the country you have purchased the FAX. A “–” symbol in the table indicates that the menu item or setting option is not available. For details on each setting, see “Chapter 14 Summary of Settings.” UK, GERMANY, FRANCE, IRELAND Country GERMANY...
  • Page 197 Country GERMANY FRANCE IRELAND Menu/Setting RX SETTINGS Menu ECM RX RX MODE FAX ONLY MODE FAX ONLY MODE FAX ONLY MODE FAX ONLY MODE INCOMING RING RING COUNT MAN/AUTO SWITCH F/T RING TIME 15 sec. 15 sec. 15 sec. 15 sec. REMOTE RX REMOTE RX ID MEMORY RX...
  • Page 198: Australia, Hong Kong, New Zealand, Malaysia, Singapore

    AUSTRALIA, HONG KONG, NEW ZEALAND, MALAYSIA, SINGAPORE Country AUSTRALIA HONG KONG NEW ZEALAND MALAYSIA SINGAPORE Menu/Setting USER SETTINGS Menu TX TERMINAL ID TTI POSITION OUTSIDE IMAGE OUTSIDE IMAGE OUTSIDE IMAGE OUTSIDE IMAGE OUTSIDE IMAGE TELEPHONE # MARK SCAN CONTRAST STANDARD STANDARD STANDARD STANDARD...
  • Page 199 Country AUSTRALIA HONG KONG NEW ZEALAND MALAYSIA SINGAPORE Menu/Setting RX SETTINGS Menu ECM RX RX MODE FAX ONLY MODE FAX ONLY MODE FAX ONLY MODE FAX ONLY MODE FAX ONLY MODE INCOMING RING RING COUNT MAN/AUTO SWITCH F/T RING TIME 15 sec.
  • Page 200 Default Settings for Each Country Appendix B...
  • Page 201: Appendix C Country-Specific Features

    Appendix C Country-specific Features United Kingdom ..................C-2 Connecting External Device ..............C-2 Ringer Equivalence Number (R.E.N.)............C-2 Germany....................C-3 Applicable Standards ................C-3 Connecting the Telephone Line Cord ............C-3 Connecting a Telephone ................C-3 Connecting an Answering Machine ............C-4 Customer Support..................C-4 Australia....................C-5 For Your Safety..................C-5 Telstra FaxStream Duet...............C-5 Setting the FAX for Network Switch...........C-6...
  • Page 202: United Kingdom

    United Kingdom Connecting External Device If the connectors of the external devices cannot be connected to the jacks on the FAX, you will need to purchase one or more B.T. adaptors to connect them as follows: Ringer Equivalence Number (R.E.N.) Your British Telecom line has a maximum R.E.N.
  • Page 203: Germany

    Germany This product is designed for use for residential, commercial and light-industrial purposes. Applicable Standards Electrical Safety: CE, GS Radiation: CISPR Pub 22 Class B Other: PTT, Energy Start compliant, CE Marking, Telefax Standard (DTS) Connecting the Telephone Line Cord Follow the procedure below to connect the telephone line cord.
  • Page 204: Connecting An Answering Machine

    • To connect an answering machine without a telephone integrated, use a connection box with NFN-code. • Canon cannot guarantee that all answering machines will be compatible with your FAX, due to varying specifications. • If you have connected an external device to your FAX, be sure to set the correct receive mode (1 Chapter 8).
  • Page 205: Australia

    Australia For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth.
  • Page 206: Setting The Fax For Network Switch

    Setting the FAX for Network Switch Follow this procedure to set the receive mode to NET SWITCH: Open the one-touch speed dial panel. Press Data Registration. DATA REGSTRATION Press Set. USER SETTINGS Use ∂ or ¨ to select RX SETTINGS. RX SETTINGS Press Set.
  • Page 207: New Zealand

    New Zealand Caution 1. This equipment may not necessarily provide for the effective hand-over of a call to or from a telephone connected to the same line. 2. The operation of this equipment on the same line as telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector.
  • Page 208: Setting The Fax For Network Switch

    Setting the FAX for Network Switch Follow this procedure to set the receive mode to NET SWITCH: Open the one-touch speed dial panel. Press Data Registration. DATA REGSTRATION Press Set. USER SETTINGS Use ∂ or ¨ to select RX SETTINGS. RX SETTINGS Press Set.
  • Page 209: Optional Handset

    Appendix D Options Optional Handset ..................D-2 Package Contents..................D-2 Attaching the Handset to Your FAX............D-3 Maintaining Your Handset ..............D-4 Appendix D Options...
  • Page 210: Optional Handset

    (HI, LO, or OFF). If any items are damaged or missing, notify your local authorised Canon dealer or the Canon help line immediately. * The optional handset is available for certain countries only.
  • Page 211: Attaching The Handset To Your Fax

    Attaching the Handset to Your FAX Follow this procedure to attach the handset to your FAX: Use a screwdriver to remove the two covers on the left side of the unit. Remove the screws from the plugs and insert the plugs into the holes on the handset cradle.
  • Page 212: Maintaining Your Handset

    Maintaining Your Handset To maintain your handset in top working condition, be sure to follow these guidelines: • Do not leave your handset exposed to direct sunlight. • Do not install your handset in hot or humid conditions. • Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage.
  • Page 213: Appendix Efax-L290 Instructions

    Appendix E FAX-L290 Instructions Introduction ....................E-2 Differences Between the FAX-L290 and FAX-L240 .......E-2 Using Your Documentation..............E-2 Unpacking the FAX-L290 .................E-2 Connecting the FAX-L290 to Your PC.............E-3 Print Media Requirements...............E-4 Printable Area ..................E-4 Selecting Print Media................E-5 Loading Envelopes ..................E-6 Loading Transparencies ................E-7...
  • Page 214: Introduction

    Please be sure to read this section before reading the rest of this guide. Differences Between the FAX-L290 and FAX-L240 In addition to the FAX-L240 features, the FAX-L290 also has the following features: • Connectability to your PC for printing • Increased memory for storing up to 448 fax pages* •...
  • Page 215: Connecting The Fax-L290 To Your Pc

    PC: • A USB cable no longer than 5 metres You can purchase the cable from your local authorised Canon dealer. Follow this procedure to connect the USB cable: Make sure your PC is running Microsoft Windows ®...
  • Page 216: Print Media Requirements

    Printable Area The shaded area shows the printable area of European DL-size envelopes. For the printable area of paper, see Chapter 5. MAX. 4 mm MAX. 4 mm MAX. 4 mm FEED DIRECTION MAX. 10 mm FAX-L290 Instructions Appendix E...
  • Page 217: Selecting Print Media

    – Envelopes with letters enclosed • You may be able to load other size envelopes than those listed on the previous page. However, Canon cannot guarantee consistent performance on these. When printing on envelopes, be sure to use face-up delivery (1 p. 5-4).
  • Page 218: Loading Envelopes

    Run a pen or other rounded object along the back flaps to flatten them. FLAP • The flaps should not bulge more than 5 mm. Remove the multi-purpose tray cover from the FAX. FAX-L290 Instructions Appendix E...
  • Page 219: Loading Transparencies

    Adjust the paper delivery selector to (face-up delivery). For details, see p. 5-4. The FAX is now ready to print. Loading Transparencies Load transparencies in the multi-purpose tray as for paper. For details, see p. 2-16. Appendix E FAX-L290 Instructions...
  • Page 220 FAX-L290 Instructions Appendix E...
  • Page 221 Index + button 2-12, 3-7 Automatic redialling ∂ button 2-12, 14-3 cancelling 7-9, 7-10 ¬ button 2-12, 3-4 definition 7-9 ® button 2-12, 3-3, 3-4 setting options for 7-10, 7-11 ¨ button 2-12, 14-3 (1 p. n-nn), definition 1-2 B.T. adaptor, connecting C-2 1-TOUCH SPD DIAL LIST 1 Broadcasting, sequential 7-12, 7-13 description 11-2...
  • Page 222 Components, FAX 2-11, 2-12. See also individual document set for delayed sending 7-17 component names polling box settings 9-15, 9-16 Connecting Delivery, paper. See Paper delivery answering machine 2-6, 2-7 Destination labels 2-2, 6-7, 6-15 B.T. adaptor C-2 Dial tone, confirming 9-4 data modem 2-6, 2-7 Dialling external device 2-6, 2-7...
  • Page 223 Hook Button 2-12, 6-17, 7-6, 9-3 HOOKING setting 3-9, 3-10 F/T RING TIME setting 8-6, 8-7, 14-7 HORIZ & VERTICAL setting 14-8 Face-down delivery 5-4, 5-5 slot 2-11, 5-4 Face-up delivery 5-4, 5-5, 5-6 INCOMING RING setting 14-7 slot 2-11, 5-4 INSIDE IMAGE setting 14-4 Fax, definition 1-2 Installing, toner cartridge 2-13 to 2-15...
  • Page 224 MANUAL MODE description 8-2 OFFHOOK ALARM setting 14-4 setting 8-8, 8-9 One-touch speed dial panel 2-12 Manual redialling 7-9 One-touch speed dialling 6-2, 7-4 cancelling 7-9 buttons 2-12, 6-2, 6-16, 6-17 Manual sending via the handset 7-6, 7-7 making telephone call with 6-17 cancelling 7-8 registering 6-3 to 6-7 Manual setting.
  • Page 225 definition 9-10 receiving. See Polling receiving Quantity sending. See Polling sending document 4-2 Polling box paper 5-2 changing settings 9-15, 9-16 deleting settings 9-15, 9-16 scanning document into 9-15 R button 2-12 setting up 9-12 to 9-14 registering 3-9, 3-10 POLLING BOX REC’D IN MEMORY message 8-11, 13-12 menu 14-3, 14-9...
  • Page 226 RX REPORT. See also RX (Reception) REPORT Special function buttons 2-12. See also individual setting 14-5 button names RX RESTRICTION setting 9-20, 14-10 Speed dialling. See also individual speed dialling RX SETTINGS menu. See RX (Reception) SETTINGS methods menu definition 6-2 RX START SPEED setting 14-10 lists.
  • Page 227 Toner cartridge 2-2 compartment 2-11 Weight installing 2-13 to 2-15 document 4-2 replacing 12-7 to 12-9 paper 5-2 Toner saver setting 5-9 unit 1-5 TONER SUPPLY LOW setting 14-8 TOUCH TONE setting 3-8, 14-4 Transfer charging roller 2-11 Transmission report. See TX (Transmission) REPORT Tray multi-purpose 2-11 multi-purpose, cover 2-2, 2-5, 2-11...
  • Page 228: Index

    Index...
  • Page 229 XXXXXXXX HT1-2194-000-V.1.0 PRINTED IN CHINA...

This manual is also suitable for:

Fax-l240

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