Forwarding Messages - ADTRAN NetVanta Unified Communications User Manual

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Sending Messages from your Mailbox
5. To enter recipients, do one of the following:
• Enter the extension or phone number followed by #.
• Press 1 to send to a name. Enter the name followed by #.
• You are prompted to press 1 to confirm the selection or to press * to cancel selection
6. If you want to send the same message to more than one mailbox, press 1 to enter another recipient's
phone number. To send the message, press 2.
Transferring calls to a mailbox
To transfer a call directly to a mailbox
1. While you have a caller on the telephone, press Transfer on the telephone keypad.
2. Dial the UC Server telephone number.
3. When you are prompted to enter a password, followed by #.
4. When you are prompted for an extension number, enter the extension number of the mailbox where
you want to transfer the caller.
5. Hang up.

Forwarding messages

You can forward any type of message from your mailbox, as either a voice or email message. If you have
contact integration, you can forward an email message to a user and another email address.
The forward to email feature works only if UC Server has an email server and the
contact management system configured.
To forward a voice message from your mailbox
1. Access your mailbox using a telephone.
2. After you listen to the message that you want to forward, press 3.
3. Record an annotation to the message, and then press # when you are finished recording.
4. When you finish recording, select one of the following
• Press 1 to keep the message.
• Press 2 to re-record the message. Follow the prompts.
• Press 3 to listen to the message. When you are satisfied with the message, press 1 to keep it.
• Press * to cancel.
5. To enter recipients, do one of the following:
• Enter the extension or phone number followed by #.
• Press 1 to send to a name. Enter the name followed by #.
• You are asked to press 1 to confirm the selection or to press * to cancel selection
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Post-recording options on page
Copyright © 2009 ADTRAN, Inc.
Enterprise Communications Server
33:
619510003-1A

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