ADTRAN NetVanta Unified Communications User Manual page 169

Enterprise Communications Server
Update Data element
The Update Data element allows callers to update the data in a specified data source. The Record
Announcement element can be used to record temporary recordings, which can be used with the Update
Data element as a form filling application, in order to request quotes, have callers answer general customer
service questions, and so on. For more information on temporary recordings, refer to
make temporary recordings within a service on page
• If some rows are updated successfully, the caller exits the regular connector pin.
• If some rows are not updated, the caller exits the No rows updated connector pin.
• If any other condition exists, the caller exits the Otherwise connector pin.
To specify field assignments for the Update Data element
1. Use the data source selector arrow to specify the data source that you want.
2. Select the Add button on the Update Data element to add a Field Assignment to the list.
3. Select the Field column to obtain a drop-down list.
4. Select a field from the list.
5. Select the New Value column to specify a value for the field.
6. Type a new value, or select the value selector arrow in the blank new value box.
7. Select anywhere outside the new value box.
8. Repeat steps 2 to 7 to add more fields to the Field Assignments list.
Make sure that you specify the filter condition correctly. For example, no filter condition
means that all rows are updated using the specified assignments.
619510003-1A
Update Data element
109.
Copyright © 2009 ADTRAN, Inc.
Using Database Elements
Allowing callers to
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