12 Using Databases In Call Answering Services; Overview; Managing Data Sources - ADTRAN NetVanta Unified Communications User Manual

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Enterprise Communications Server

12 Using Databases in Call Answering Services

This chapter introduces User Data Sources and how to manage them, how to use access database

information using database elements in call answering services, and includes the following topics:

•

Overview on page 155

•

Managing Data Sources on page 155

•

Accessing Data using Database Service Elements on page 159

•

Using Database Elements on page 163

To access database information the system must be licensed for database integration. If

you are not licensed for database integration then the Database tab of elements is not

visible.

You can use the UC server to access dynamic database information using services. A user with access to

the Administrator tab can create user data tables. Each user has a copy of the table where they can save

their personal data. All the user data tables that are used in your active services are displayed in the

Assistant pane.

For information about creating user data tables, refer to the Managing Data Sources section of the

ADTRAN UC Server Administrator Manual.

Data sources are set up like tables. Each table row corresponds to a data row or record. Each table column

corresponds to a field (for example, a name, address, or fax).

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