Using Multiple Languages With Email - Avaya Interaction Center User Manual

Using Multiple Languages with Email

Using Multiple Languages with Email
You may receive emails in a language that is not your primary language. If you know the language
well, you may reply in that language. Check with your administrator if the language is not
displayed properly.
You can also spell check your reply in that language. When you open the Spell Checker (select
Contact > Spell Check), select the appropriate language from the Language drop-down menu.
Below is a Web Agent displaying an email an agent is replying to in Chinese:
If you use another language, you may want to create some Agent Resources in that language. See
"Managing Resources," on page 155.
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