Music-On-Hold Options; To Configure Line Key Lights; Change Greetings - Mitel 3000 Installation And Maintenance Manual

To have Night Service Remain on over Weekends
The Weekend Service feature ensures that if night service is invoked on a Friday evening, the system remains in
night service until Monday morning.
1. From the programming extension, press the PROGRAM key.
2. Press the Scroll Down key ( ) until "System Programming" is displayed.
3. Select "System Programming".
4. Enter the System Programming Password and select "System".
5. Press the Scroll Down key ( ) until "Night Service" is displayed.
6. Select "Night Service".
7. Select "Weekend Service". A "♦" symbol next to either "Weekend Service On" or "Weekend Service Off"
will indicate whether the weekend service is on or off.
8. Select "Weekend Service On".
Press the speakerphone key to finish programming.
NOTE: To cancel Weekend Service, repeat as above, selecting "Weekend Service Off" as the last step.
NOTE: Weekend Service does not account for public holidays.

Music-on-Hold Options

When an external call is placed on hold, you can choose between supplying music, a tone, or silence to the caller.
The music source can be internal, in which case it is integrated into the system and cannot be changed, or
external, in which case an external source must be connected to your system.
To Supply Music, Tone or Silence to Callers on Hold
1. From the programming extension, press the PROGRAM key.
2. Press the Scroll Down key ( ) until "System Programming" is displayed.
3. Select "System Programming".
4. Enter the System Programming Password and select "System".
5. Press the Scroll Down key ( ) until "Music On Hold" is displayed.
6. Select "Music On Hold".
7. Select the option ("Internal Source", "External Source", "Tone On Hold" or "Silence") that you want. The
default is "Internal Source" and the "♦" indicates the current program setting. Internal callers are always
returned "Tone On Hold".
8. If external source is selected, the extension menu is displayed. Select the extension that the external music-
on-hold module is connected to.

To Configure Line Key Lights

When a call is placed on System Hold, you can decide if the associated line key light is to flash or remain steady
on all other Feature Phones. The default setting is that the light flashes.
1. From the Programming extension, press the PROGRAM key.
2. Press the Scroll Down key ( ) until "System Programming" is displayed.
3. Select "System Programming".
4. Enter the System Programming Password and select "System".
5. Press the Scroll Down key ( ) until "Line Key Light" is displayed.
6. Select "Line Key Light".
7. Choose either "Light Flashing On Hold" or "Light Steady On Hold".

Change Greetings

You can customize the Auto-Attendant Day and Night, Courtesy Service Day and Night and the Directory
Message used in the simple directory service.
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Mitel 3000
Installation & Maintenance Manual