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HCIT
Use the
"HCIT standalone test mode" on page 3-5
Standalone Feeding Operation Test to observe paper feeding from the tray and through the feed assembly. Use
the
"HCIT system board LED error code table" on page 2-84
Before proceeding with this service check, make sure the HCIT is installed correctly.
Step
Actions and questions
1
Check for pieces of paper or other obstructions in the
feed assembly.
Are any pieces of paper or obstructions in the feed
assembly?
2
Make sure the media loaded in the paper tray meets
printer supplies specifications and the media is loaded
correctly. Make sure the side and back restraints are
located and seated properly.
Does the media meet specifications?
3
Use the Standalone Feeding Operation Test to
observe paper feeding from the tray.
Does the paper feed from the paper tray?
4
Using the Standalone Feeding Operation Test,
observe the registration motor (the registration motor is
the motor at the top of the feed assembly).
Does the motor turn?
5
Does the pick motor, the lower motor in the feed unit
assembly, turn?
6
Check the registration motor cable to HCIT system
board cable connected to CN3 for correct installation.
Is the cable connected correctly?
7
Check the pick motor cable to HCIT system board
cable connected to CN4 for correct installation.
Is the cable connected correctly?
8
Use the
"HCIT system board LED error code table"
on page
2-84.
Does the LED flash 7 times?
9
Make sure the registration home sensor cable is
installed correctly to the sensor and to CN6 on the
system board.
Is the cable connected correctly?
inside the HCIT to help isolate paper jams. Run the
to further isolate paper jam or sensor problems.
Yes
Remove any
paper or
obstructions.
Go to step 3
Go to step 14
Go to step 5
Go to step 8
Replace the
following FRUs in
the order shown:
1. HCIT system
board
2. Feed unit
assembly.
Replace the
following FRUs in
the order shown:
1. HCIT system
board.
2. Feed unit
assembly.
Go to step 9
Go to step 10
5061
No
Go to step 2
Inform the
customer that
media in the
paper tray does
not meet
specifications.
Go to step 4
Go to step 6
Go to step 7
Install the cable
correctly.
Install the cable
correctly.
Go to step 11
Install the cable
correctly.
2-43
Diagnostic information
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