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Error codes and paper jam messages (continued)
Error code
Action
250.xx Paper Jam
Paper is jammed in the MPF.
Clear Paper Path
If removing the jammed media does not fix the problem, go to
service check" on page
271.xx Paper Jam
Paper has jammed at the output bin. Open the door of the bin to access the jammed
Clear Paper Path
media.
If removing the jammed media does not fix the problem, go to
service check" on page
272.xx Paper Jam
Clear Paper Path
the jammed media.
If removing the jammed media does not fix the problem, go to
service check" on page
280.xx Paper Jam
This includes 280.36-40 and 280.80. Media has jammed in the StapleSmart finisher
Clear Paper Path
option. Open the finisher option front door to access the jammed pages.
Note: If the accumulated sheets are removed, the printer will not reprint these
sheets. Also if the print job is completed, the portion of the job printed after the jam
will not be stapled.
If removing the jammed media does not fix the problem, replace the StapleSmart
finisher option.
282.98 Staple Jam
The stapler device detects a paper jam during normal stapler operation such as
Check Stapler
when printing and stapling jobs.
Check stapler are for jam in accumulator or stapler. Remove stapler cartridge to
check for staple jam.
Press
If this does not fix the problem, go to
page
9xx service errors
900.xx RIP Software
Go to
Error
902.xx Engine
General Engine Software Errors 902 through 907 indicate an unrecoverable engine
Software
software error. The system board may cause this type of error. Turn the printer off
and on to try and clear the error code. If this does not fix the problem after several
attempts, contact your next level of support before replacing the system board.
903.xx Engine
Software
904.xx Engine
Software
905.xx Engine
Software
906.xx Engine
Software
907.xx Engine
Software
908.xx Engine
General Engine Hardware Error 908 indicates an unrecoverable engine electronic
Hardware Failure
hardware error. The system board may cause this type of error. Turn the printer off
and on to try and clear the error code. If this does not fix the problem after several
attempts, contact your next level of support before replacing the system board.
920.xx TPS Sensor
Unrecoverable TPS Sensor Error—Replace the ITU assembly. See
removal" on page
2-47.
2-49.
Media is jammed in the 5-Bin Mailbox Option. Open the rear door of option to access
2-50.
to initiate priming and resume printing.
2-51.
"900.xx RIP Software Error service check" on page
4-49.
"250.xx paper jam
"271.xx paper jam
"272.xx paper jam
"282.98 paper jam service check" on
2-51.
Diagnostic information
5061
"ITU assembly
2-11
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