Table of Contents
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5061
User attendance messages (continued)
User primary
message
34 Incorrect media
34 Short Paper
35 Insufficient
memory to support
Resource Save
feature
36 Printer Service
Required
37 Insufficient
memory to collate job
2-130
Service Manual
Explanation
This message is displayed when the printer detects a media mismatch.
The following actions can be taken:
• Replace the media in the source with the requested media, and press
the message and print the job.
• Press Menu to access the Busy/Waiting Menu. The following functions are
available:
- Cancel Job
- Reset Printer
- Reset Active Bin
- Check Supply Levels
• Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
• If the message persists, go to
for the correct operation of the inline media sensor.
• Press
to clear the message and continue printing.
The printer does not automatically reprint the page that prompted the message.
• Check tray length and width guides to ensure paper is properly fitted in the tray.
• Make sure the print job is requesting the correct size of paper.
• Adjust the Paper Size setting for the size paper you are using.
If MP Feeder Size is set to Universal, make sure the paper is large enough for the
formatted data.
• Cancel the current job.
This message displays when the printer lacks sufficient memory to enable Resource
Save. This message usually indicates the user has allocated too much memory for
one or more of the printer link buffers; however, modification of other printer settings
which affect the amount of available memory may also create this condition. If
restoration of Resource Save is required after this message is received, the customer
should install additional memory or set each link buffer to Auto. Once all link buffers
are returned to Auto, you should exit the menu to activate the link buffer changes.
Once the printer returns to the Ready state, you can enable Resource Save and go
back and modify the link buffers again. Note the reduction of available memory to the
link buffers when Resource Save has been enabled, and compare it to the memory
available when Resource Save is disabled.
• Press
to disable Resource Save and continue printing.
To enable Resource Save after you get this message:
- Make sure the link buffers are set to Auto, then exit the menus to activate the
link buffer changes.
- When Ready is displayed, enable Resource Save.
• Install additional memory.
This message is displayed when background toner prevents a completion of a TPS
calibration cycle. Service is required to fix the problem.
Press
to clear the message.
If the Service Printer message is displayed, it means that a TPS failure has most
likely occurred. The printer continues to operate, but the color quality degrades. The
most probable cause for this error message is a defective print cartridge or ITU.
This message is displayed when the printer memory and disk used to store pages is
too full to collate the print job.
The following actions can be taken:
• Press
to print the portion of the job already stored, and begin collating the rest
of the job.
• Press Menu to access the Busy/Waiting Menu.
The following functions are available.
- Cancel Job
- Reset Printer
- Reset Active Bin
Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
"BASE SENSOR TEST" on page 3-24
to clear
and check
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