Paper Jam Service Check - Lexmark C77x Service Manual

Step Actions and questions
7 Make sure the pass thru sensor is correctly connected
to the Tray x system board.
Is the sensor cable connected correctly?
8 Check the autocompensator cable for correct
installation to Tray x system board.
Is the cable connected correctly?
242.xx paper jam service check
For second installed tray/option.
500-sheet drawer option
Media does not reach the pass thru sensor.
Step Actions and questions
1 Is Tray 2 a HCIT 2000-sheet option?
2
Make sure the media installed in the tray meets
specifications.
Does the media meet specifications?
3 Make sure the media is loaded correctly. Make sure
the side and back restraints are located and seated
properly.
Is the media loaded correctly?
Yes No
Replace the Install the cable
FRUs in the correctly.
following order:
1. Pass thru
sensor
assembly.
2. Electronics/
size sensing
assembly
with system
board.
Replace the Install the cable
option, or replace correctly.
the following
parts in the order
until the error is
cleared:
• Autocompen-
sator pick
assembly.
See "Auto-
compensa-
tor pick
assembly
removal" on
page 4-27.
• Tray x system
board.
Yes No
Go to "HCIT" on Go to step 2
page 2-39
Go to step 3 Inform the
customer that
media loaded in
Tray x does not
meet media
specifications.
Go to step 4 Load the media
correctly.
Diagnostic information
5061
2-37