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Step B
Step
Actions and questions
1
Check Tray 1 for damage to the pick arm lift bellcrank
activation tabs on the rear of the tray.
Is there any damage to the tray?
2
Check the following parts for damaged, loose, or
missing parts.
• Pick arm lift bellcrank
• Bellcrank lift spring
• Tray interlock bellcrank
Are any of the parts broken, loose, or missing?
3
Verify the autocompensator is not stuck in the up
position (tires or hub caught on the deflector gate)
Step C
Step
Actions and questions
1
Can you remove Tray 1 from the printer?
2
Open the lower jam access door, carefully lift the
autocompensator assembly until it is in its uppermost
position, and carefully try to remove tray 1.
Can you remove Tray 1?
3
Check Tray 1 for damage to the pick arm lift bellcrank
activation tabs on the rear of the tray.
Is there damage to the tray?
4
Check for loose or broken parts on the
autocompensator assembly.
Are there loose or broken parts?
5
Check the following parts for any signs of damaged or
broken parts.
• Pick arm lift bellcrank
• Pick arm bellcrank lift spring
Are there any damaged or broken parts?
Yes
No
Replace tray 1.
Go to step 2
Repair or replace
Go to step 3
parts as
necessary.
Dislodge the
Replace the
autocompensator
autocompensator
assembly.
pick assembly.
See
"Autocompensa
tor pick
assembly
removal" on
page
Yes
No
Go to step 3
Go to step 2
Go to step 3
Determine what
is causing the
tray to stay in a
locked position.
Repair as
necessary.
Replace tray 1
Go to step 4
Replace the
Go to step 5
autocompen-
sator assembly.
See
"Autocompensa
tor pick
assembly
removal" on
page
4-27.
Repair or replace
Determine what
parts as
is causing the
necessary.
autocompen-
sator to stay in
the down
position. Repair
as necessary.
Diagnostic information
5061
4-27.
2-77
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