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5061
Step
Actions and questions
Ready—Bin x Full message—May be able to clear
4
message and will feed paper into Bin selected.
5
Bin x is full—No message that bin x is full
Ready—Bin x Full displays, and paper feeds into Bin x
6
7
Paper does not feed into the bin selected—272.xx
Paper Jam. Check Bin 1 displays.
8
990 Service Error
The printer does not recognize one or more output options as installed.
Step
Actions and questions
1
Are the output options not recognized?
2
Remove the output option, and reinstall it on the
printer. Power on the printer.
Does this resolve the problem?
3
Voltage check, base printer autoconnect connector—
Turn the power off, and remove the output option from
the printer. Check the voltages on the base printer top
autoconnect connector. See
page
Are the voltages correct?
4
Remove the input options, and reinstall them on the
printer. Turn on the printer.
Does this resolve the problem?
2-68
Service Manual
"Autoconnect—top" on
5-18.
Yes
No
Go to
"Ready
Go to step 5
bin x full
message—may
be able to clear
message and
will feed paper
into bin
selected." on
page
2-69.
Go to
"Bin x
Go to step 6
full—no
message that
bin x is full
message" on
page
2-69.
Go to
"Ready—
Go to step 7
bin x full
displays and
paper feeds into
bin x" on
page
2-70.
Go to
"Paper
Go to step 8
does not feed
into the bin
selected. 272.xx
Paper Jam—
check bin 1
message" on
page
2-70.
Go to 950.xx
Contact your next
Error Code
level of support.
service check.
Yes
No
Go to step 2
Go to step 4
Problem resolved
Go to step 3
Replace the
Replace the top
output option.
Option
autoconnect
cable.
Problem resolved
Go to step 4
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