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SuperQ
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Superq Group Activity - Altigen SuperQ Manual
Is a java-based application designed to queue and distribute calls for call centers with workgroups located in different geographic locations or across multiple maxcs acm systems
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SuperQ Group Activity
Shows how many calls enter a SuperQ, how many have been
distributed or abandoned, and total/average queue time.
Figure 3. SuperQ Group Activity
Figure 4. SuperQ Group Activity Report Results
24 AltiGen SuperQ Manual
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