NETGEAR DGND3300v2 - RangeMax Dual Band Wireless-N Modem Router User Manual page 139

N300 Wireless Dual Band ADSL2+ Modem Router DGND3300v2 User Manual
If any of the conditions in
Situation
Power LED is off.
Power LED is red.
The power LED turns red when you
depress the Restore Factory
Settings button, and blinks red 3
times when that button is released.
This is normal and does not indicate
a problem.
LEDs never turn off.
ADSL Link LED is off.
Internet LED is red.
step 2 on page 138 does not occur, see the following table.
Recommended Action
If the Power and other LEDs are off when your router is turned on:
• Make sure that the power cord is correctly connected to your router and
that the power supply adapter is correctly connected to a functioning
power outlet.
• Check that you are using the power adapter supplied by NETGEAR for
this product.
If the error persists, you have a hardware problem and should contact
Technical Support.
If the Power LED remains red, there is a fault within the router.
• Cycle the power to see if the router recovers.
• Clear the router's configuration to factory defaults. This sets the router's
IP address to 192.168.0.1 or http://www.routerlogin.net. This procedure
is explained in Restoring the Factory Configuration Settings
page 147.
If the error persists, you might have a hardware problem and should
contact Technical Support.
When the router is turned on, the LEDs turn on for about 10 seconds and
then turn off. If all the LEDs stay on, there is a fault within the router.
If all LEDs are still on 1 minute after power-up:
• Cycle the power to see if the router recovers.
• Clear the router's configuration to factory defaults as explained in
Restoring the Factory Configuration Settings
If the error persists, you might have a hardware problem and should
contact Technical Support at www.netgear.com/support.
• Disconnect all telephones on the line. If this solves the problem,
reconnect the telephones one at a time, being careful to use a microfilter
on each telephone. If the microfilters are connected correctly, you should
be able to connect all your telephones.
• Check that the telephone company has made the connection to your line
and tested it.
• Verify that you are connected to the correct telephone line. If you have
more than one phone line, be sure that you are connected to the line
with the ADSL service. It might be necessary to use a swapper if your
ADSL signal is on pins 1 and 4 of the RJ-11 jack. The N300 wireless
modem router uses pins 2 and 3.
The N300 wireless modem router cannot access the Internet. See
Access the Internet on page 141.
Appendix A. Troubleshooting
on
on page 147.
Cannot
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