Appendix A Troubleshooting; Quick Tips - NETGEAR DGND3300v2 - RangeMax Dual Band Wireless-N Modem Router User Manual

Troubleshooting
A.
Diagnosing and solving problems
This appendix provides information about troubleshooting your N300 Wireless Dual Band
ADSL2+ Modem Router DGND3300v2. After each problem description, instructions are
provided to help you diagnose and solve the problem. As a first step, review the Quick Tips.
Tip: NETGEAR provides helpful articles, documentation, and the latest
firmware updates at http://www.netgear.com/support.
This chapter includes the following sections:
•

Quick Tips

• Troubleshooting with the LEDs
• Cannot Access the N300 Wireless Modem Router Menu
• Cannot Access the Internet
• Troubleshooting a Network Using the Ping Utility
• Problems with Date and Time
• Wireless Connectivity
• Viewing Available Networks
Quick Tips
This section describes tips for troubleshooting some common problems.
Recommendation
You can turn off the dome lights for the N300
wireless modem router.
Be sure to restart your network in this
sequence.
on page 137
on page 138
on page 141
on page 144
on page 145
on page 145
on page 142
Instructions
Tap the dome to turn off the lights. These lights identify the
activity of the eight internal antennas, flashing to show which
combination of antennas is receiving the strongest signals.
1. Unplug the N300 wireless modem router.
1. Turn off the computers.
2. Plug in the N300 wireless modem router. Wait 1 minute.
3. Turn on the computers.
Appendix A. Troubleshooting
on page 140
A
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