NETGEAR DGND3300 - RangeMax Dual Band Wireless-N DSL Gateway Wireless Router Setup Manual
Dual band wireless-n modem router
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Summary of Contents for NETGEAR DGND3300 - RangeMax Dual Band Wireless-N DSL Gateway Wireless Router
- Page 1 RangeMax Dual Band Wireless-N Modem Router Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA May 2009 208-10449-01 v1.0...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Page 3: Table Of Contents
Contents RangeMax Dual Band Wireless-N Modem Router Setup Manual Getting to Know Your Wireless Router ................. 1 Unpacking Your New Router ..................... 1 Hardware Features ......................3 Front Panel ........................3 Back Panel ........................5 Modem Router Dome ....................6 Router Label ........................ - Page 4 Troubleshooting ........................29 Basic Functioning ......................29 Power LED Is Off ...................... 30 Power LED Is Red ..................... 30 LAN LEDs Are Off ..................... 30 Troubleshooting the ISP Connection ................31 ADSL Link LED ......................31 Window Appears Asking You to Reload Firmware ............ 32 Cannot Access the Router Menu ..................
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Page 5: Getting To Know Your Wireless Router
• Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router... - Page 6 The modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your modem router upright with the NETGEAR logo at the top. This position also ensures proper heat dissipation and stability.
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Page 7: Hardware Features
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Front Panel The modem router front panel shown below contains status LEDs. Figure 2 You can use the LEDs to verify various conditions. - Page 8 †. On green signifies a 2.4 GHz Wireless-N network. NETGEAR recommends this if you have only 2.4 GHz Wireless-N clients (most adapters are 2.4 GHz, if not specified as Dual Band) AND/OR 802.11 b/g laptops to connect.
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Page 9: Back Panel
Back Panel The back panel of the modem router contains port connections. Figure 3 Viewed from top to bottom, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the router to an ADSL line 2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers 3. -
Page 10: Modem Router Dome
Modem Router Dome Dome Figure 4 The top of the modem router includes a dome that performs two functions: 1. Antenna display lights. The lights identify the activity of the eight internal antennas, flashing to show which combination of antennas is receiving the strongest signals. These status lights are on by default but can be turned off by tapping the dome. -
Page 11: Router Label
Before using these Wi-Fi Protected Setup (WPS) push-button procedures, verify that your device (a notebook, adapter, or other device) supports WPS. To use the WPS method to implement security, see “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page To turn the antenna display lights on or off: Tap the dome for less than 2 seconds. -
Page 12: Positioning Your Modem Router For Optimal Wireless Connections
The modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your modem router upright with the NETGEAR logo at the top. This position also ensures proper heat dissipation and stability. - Page 13 microfilters, and PC(s); configure your wireless settings; and enable wireless security for your network. When you have finished, you will be Internet ready! If you have a Macintosh or Linux system, you need to use the manual installation method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”...
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Page 14: Installing Your Router Using The Smart Wizard
You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC. An Internet connection is then established, after which you can upgrade to the latest available firmware. -
Page 15: Accessing Your Router After Installation
during installation, you can always access the modem router’s menu later to select a security option (see “Accessing Your Router After Installation”). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information). - Page 16 Click Yes to check for new firmware (recommended). The modem router automatically checks the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” displays. (If you select “No,”...
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Page 17: Installing Your Router Manually (Advanced, Mac, And Linux Users)
Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •... -
Page 18: Understanding Adsl Microfilters
Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the modem router in a country where a microfilter is not included, you must acquire one. -
Page 19: Connecting Your Modem Router
Connecting Your Modem Router Before you install your modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer. - Page 20 • Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A). Figure 9 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and then connect the phone to the filter.
- Page 21 Figure 10 Improperly connecting a filter to your modem router will block your ADSL connection. Connect the Ethernet cable (D) from a modem router LAN port to the Ethernet adapter in your computer. Connect the power adapter to the router and plug it in to a power outlet. Installing Your Router Manually (Advanced, Mac, and Linux Users)
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Page 22: Verifying Your Connection
Figure 11 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the modem router status lights. •... -
Page 23: Setting Up Your Router For Internet Access
Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. “Restoring the Default Configuration and Password”... - Page 24 When prompted, enter admin for the user name and password for the password, both in lowercase letters. (For security reasons, the modem router has its own user name and password.) The modem router user name and password are not the same as any user name or password you might use to log in to your Internet connection.
- Page 25 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
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Page 26: Configuring Your Wireless Network
For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet. -
Page 27: Setting Your Ssids And Wireless Security Manually
Up to 270 Mbps at 5 GHz and 54 Mbps at 2.4 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. -
Page 28: Using Push 'N' Connect (Wps) To Configure Your Wireless Network
SSID and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. - Page 29 the WPS-capable client. (For more information on setting up a mixed network, see the on-line User Manual. A link to the User Manual is on the Resource CD.). If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK.
- Page 30 – Select the Push Button radio box and either press the WPS Push Button on the side of the router or click the soft WPS Push Button on the screen (as shown below). – The router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the client’s WPS networking utility.
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Page 31: Testing Basic Wireless Connectivity
LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices. - Page 32 Leave the Wireless mode at the default setting of Up to 270 Mbps at 5GHz and 54 Mbps at 2.4GHz. This mode is backward compatible with 802.11b and 802.11g wireless adapters. Click Apply to save your changes. If you are configuring the router from a wireless computer and you change the router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply.
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Page 33: Troubleshooting
Troubleshooting This chapter gives information about troubleshooting your modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”... -
Page 34: Power Led Is Off
• Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED Is Red When the router is turned on, it performs a power-on self test. -
Page 35: Troubleshooting The Isp Connection
Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection. ADSL Link LED If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. -
Page 36: Window Appears Asking You To Reload Firmware
If disconnecting telephones does not result in a green ADSL link LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house. Internet LED is Red If the Internet LED is red, the device was unable to connect to the Internet. -
Page 37: Obtaining An Internet Ip Address
IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: 1. Launch your browser and select an external site such as http://www.netgear.com. 2. Access the Main Menu of the modem router’s configuration at http://192.168.0.1. -
Page 38: Troubleshooting Pppoe Or Pppoa
• Your ISP may check for your computer's host name. Assign the computer Host Name of your ISP account to the modem router in the browser- based Setup Wizard. • Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for your computer’s MAC address. -
Page 39: Troubleshooting A Tcp/Ip Network Using The Ping Utility
Network Access” on page 41. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. • Your computer may not have the wireless ADSL modem router configured as its TCP/IP default gateway. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the modem router address as described in “Preparing a Computer for Network Access”... -
Page 40: Testing The Path From Your Computer To A Remote Device
– Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN LEDs Are Off” on page – Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. •... -
Page 41: Using The Restore Factory Settings Button
• Use the Restore Factory Settings button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known. Using the Restore Factory Settings Button To restore the factory configuration settings without knowing the administration password or IP address, you must use the Restore Factory Settings button on the rear panel of the modem router. -
Page 42: Technical Specifications
Technical Specifications This appendix provides technical specifications for the modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America 120V, 60 Hz, input... -
Page 43: Default Configuration
Default Configuration You can use the reset button located on the front of your device to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the reset button for three seconds. - Page 44 Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless communication Enabled Name (11N SSID) NETGEAR-Dual Band-N Name (11G SSID) NETGEAR-2.4G Security Disabled Broadcast SSID Enabled Country/Region United States in the North America, otherwise varies by region.
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Page 45: Related Documents
Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Wireless http://documentation.netgear.com/reference/enu/wireless/index.htm Communications Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm... -
Page 46: Registration And Certifications
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...